We've unfortunately had multiple negative experiences at this location. Most recently placed a mobile order ahead of time and still had to wait in store upon arrival. When we checked the sandwiches one was made incorrectly and we requested a fix. Unfortunately the fix had the same issue. The associate said they couldn't help further and made no resolution on a very simple request. Not so fast.... But I did freak.
Atmosphere: 2
Food: 2
Service: 1
Lacie Krajewski
Placed an online order at 3:15pm, it's now closer to 4:30pm. Called the store, was told their driver is late so they went through Uber. Recieved a notification that Uber would deliver at the earliest by 4:43pm, and at the latest, by 5:15pm. 2 hours after I placed my order? The JJ store is 9 minutes away! Lesson learned, won't be ordering again.
Service: 1
Dylan Clayton
I always order online and the food is usually done from minutes to 15 minutes tops.
Sandwiches looked nicely packed rather than skimping on protein.
Place looks clean from the dining area.
Atmosphere: 5
Food: 5
Service: 5
Ed X
Best darn subs around….well…..this is 2025 after COVID and JJ’s has gone down in their products, ie; ham. My ham sub was horrible…they used old “Very Fat” ham. Not only fat but I don’t believe I got an ounce of edible ham to eat so I had ham in my fridge that I substituted for their ham. I won’t be back, ever! Prices have gone up as quality has gone down, way down! What happened Jimmy Johns? And…why aren’t your employees wearing hair covers on head or beard covers to make sandwiches??
Atmosphere: 4
Food: 1
Service: 3
Nutt Butter
Took well over an hour to get a soggy sub and they dont pick up the phone. This location sucks dont go here.
Atmosphere: 1
Food: 1
Service: 1
renard batu
Manager and owner are rude. They charged me multiple times on my card and never reimbursed me. They said my card didn’t go through but indeed did. I’d give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Zack R
Theyre very nice here
Jazz Ben
Placed an order for delivery. An hour later it hadn’t shown up yet and we are an 8 minute drive from the store. I called multiple times with no answer and then when I got someone I was put on hold for 14 minutes as I drove to the store. The manager on duty told me that they couldn’t do anything but give a $10 credit that can only be used in store or by calling an order in. She apologized but was visibly getting angry with me saying they were so busy they couldn’t come back to the phone.
I get they are busy but leaving someone on hold for 15 minutes is pretty unacceptable.
Sandra
I’ve been a regular of Jimmy John’s for quite some time. They aren’t one and the same however so I was super disappointed when my favorite location shut down. I started coming to this location several months back. Overall my experience here has been good. Food is always fresh, staff is overall friendly.
I will say that their phone often times cuts in and out and it can be very frustrating when trying to place an order. I asked to speak to a manager today about it. “A.J.” made my entire experience wonderful! I have not seen such professionalism in quite some time. Don’t know if they’ll be able to fix the phone problem, but for the good service and fresh food I’ll deal with it. LOL
princess Salloumi
I would leave zero stars if I could. Took over an hour and no one answers the phones.
Food is always good, had to wait almost AN HOUR FOR DELIVERY?! I literally work less than a half mile away.
And then, they forgot my soda, and proceeded to argue with me that I didn't order a soda, even after showing him my order AND receipt.
Tried calling, no one ever answers and you just get hung up on.
Good bye Jimmy John's, time to go to Jersey Mike's.
Suzy S
This place is a complete joke!!!!! Ran by bunch of incompetent teenagers. Not to mention it is disgusting inside, I’ve watched them sweep rugs rather than vacuuming allowing dust and particles over food. STAY AWAY!!!!!
Ken Shankin
Nothing fast here
Melanie Itoney
I went to get a sub on a Sunday last week. I ordered and waited over 15 min while they did a whole catering order for someone. While I was waiting two other people walked in and ordered and had to wait to. No one informed us that we would have to sit and wait for the workers to finish the catering order. There were 5 workers. They could’ve thrown together my sub and not had me sit there and wait without anyone saying a word.
Atmosphere: 4
Food: 5
Service: 1
DM
Ordered over an hour ago, says delivered, they don't pick up their phones. Very frustrating when you can't even find out if the food is actually on it's way or maybe they delivered it to the wrong place. So much for "Freaky Fast" and so much for lunch.
We've unfortunately had multiple negative experiences at this location. Most recently placed a mobile order ahead of time and still had to wait in store upon arrival. When we checked the sandwiches one was made incorrectly and we requested a fix. Unfortunately the fix had the same issue. The associate said they couldn't help further and made no resolution on a very simple request. Not so fast.... But I did freak.
Atmosphere: 2
Food: 2
Service: 1
Placed an online order at 3:15pm, it's now closer to 4:30pm. Called the store, was told their driver is late so they went through Uber. Recieved a notification that Uber would deliver at the earliest by 4:43pm, and at the latest, by 5:15pm. 2 hours after I placed my order? The JJ store is 9 minutes away! Lesson learned, won't be ordering again.
Service: 1
I always order online and the food is usually done from minutes to 15 minutes tops.
Sandwiches looked nicely packed rather than skimping on protein.
Place looks clean from the dining area.
Atmosphere: 5
Food: 5
Service: 5
Best darn subs around….well…..this is 2025 after COVID and JJ’s has gone down in their products, ie; ham. My ham sub was horrible…they used old “Very Fat” ham. Not only fat but I don’t believe I got an ounce of edible ham to eat so I had ham in my fridge that I substituted for their ham. I won’t be back, ever! Prices have gone up as quality has gone down, way down! What happened Jimmy Johns? And…why aren’t your employees wearing hair covers on head or beard covers to make sandwiches??
Atmosphere: 4
Food: 1
Service: 3
Took well over an hour to get a soggy sub and they dont pick up the phone. This location sucks dont go here.
Atmosphere: 1
Food: 1
Service: 1
Manager and owner are rude. They charged me multiple times on my card and never reimbursed me. They said my card didn’t go through but indeed did. I’d give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Theyre very nice here
Placed an order for delivery. An hour later it hadn’t shown up yet and we are an 8 minute drive from the store. I called multiple times with no answer and then when I got someone I was put on hold for 14 minutes as I drove to the store. The manager on duty told me that they couldn’t do anything but give a $10 credit that can only be used in store or by calling an order in. She apologized but was visibly getting angry with me saying they were so busy they couldn’t come back to the phone.
I get they are busy but leaving someone on hold for 15 minutes is pretty unacceptable.
I’ve been a regular of Jimmy John’s for quite some time. They aren’t one and the same however so I was super disappointed when my favorite location shut down. I started coming to this location several months back. Overall my experience here has been good. Food is always fresh, staff is overall friendly.
I will say that their phone often times cuts in and out and it can be very frustrating when trying to place an order. I asked to speak to a manager today about it. “A.J.” made my entire experience wonderful! I have not seen such professionalism in quite some time. Don’t know if they’ll be able to fix the phone problem, but for the good service and fresh food I’ll deal with it. LOL
I would leave zero stars if I could. Took over an hour and no one answers the phones.
Restaurantji Recommends
Food is always good, had to wait almost AN HOUR FOR DELIVERY?! I literally work less than a half mile away.
And then, they forgot my soda, and proceeded to argue with me that I didn't order a soda, even after showing him my order AND receipt.
Tried calling, no one ever answers and you just get hung up on.
Good bye Jimmy John's, time to go to Jersey Mike's.
This place is a complete joke!!!!! Ran by bunch of incompetent teenagers. Not to mention it is disgusting inside, I’ve watched them sweep rugs rather than vacuuming allowing dust and particles over food. STAY AWAY!!!!!
Nothing fast here
I went to get a sub on a Sunday last week. I ordered and waited over 15 min while they did a whole catering order for someone. While I was waiting two other people walked in and ordered and had to wait to. No one informed us that we would have to sit and wait for the workers to finish the catering order. There were 5 workers. They could’ve thrown together my sub and not had me sit there and wait without anyone saying a word.
Atmosphere: 4
Food: 5
Service: 1
Ordered over an hour ago, says delivered, they don't pick up their phones. Very frustrating when you can't even find out if the food is actually on it's way or maybe they delivered it to the wrong place. So much for "Freaky Fast" and so much for lunch.
Atmosphere: 1
Food: 1
Service: 1
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