Kerby's Koney Island

56728 Van Dyke Ave, Shelby
(586) 992-6900

Recent Reviews

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Lonelycat

Do NOT work or eat here. As a ex employee who worked my butt off everyday for the owner. It’s not worth it at ALL. The owner does not care about his staff. I’ve been screamed at over stuff, and everytime I felt uncomfortable or upset about a situation he never cared enough to do anything. Don’t trust the food you get ether. They let chicken tenders sit all day and when someone orders them they just dump it in the fryer over and over. The dishes in the back sit and I have seen BUGS in the back before from the smell. Everyone is insanely overworked and overpaid. The food is insanely mid. The owner really doesn’t care about how fresh it is, he only cares about taking your money. As someone who worked there I will never eat there again or support Kerbys, and everyone else I know as well says the same thing

Tyler S

I've come in here many times over the course of the last year. Nothing big ever seems to change. The things i've heard discussed about the owner of the restaurant is humorous, and I can see why some of these things are said about him. For one, there's a sign that says "please wait to be seated" when you walk in while you are constantly told to seat yourself from the back of the restaurant by one of the employees/manager. 2, the restaurant is always dead, very rare you'll walk in and see more than 5 tables filled up at once. And 3, the waitresses do not get paid enough for the constant nit picking and all the labor they do! Heard the owner in a literal small rage over a shirt. You know, you'd do a lot more not sitting at home watching your little cameras all the time and putting some of that effort into bringing engagement to your restaurant. For example, new menu items, new furniture, a more welcoming and colorful environment or just better management!

I've heard regulars, and some other customers have similar complaints to the staffs.

Don't waste your money here

Atmosphere: 1

Food: 2

Service: 3

Pierce Sanderson

We love a good coney, unfortunately this isn’t it. Lemon rice soup was ice cold, and they offered to microwave it to warm it up… the skillet had overcooked sausage, undercooked eggs, and burned veggies. They forgot the dressing on my sandwich and we never got water.

On a plus note the coffee was fresh brewed.. so there’s that..

Atmosphere: 3

Food: 1

Service: 3

Judy Noble

Ordered a tuna melt to go and they gave me we grilled bread with cold cheese so it was not a tuna melt just a tuna sandwich with a slice of cheese. $12 for that and a coke no chips or anything. Also no napkin or straw. I will not be back

Atmosphere: 3

Food: 1

Service: 1

Joe Richards

Kerby's is my top three coney island chains. Always very good. Great service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Chili, Koney Dog

Bryan Kohler

Waitress had our party of 7 when the place was dead, and STILL forgot one of the orders in my group

Atmosphere: 2

Food: 1

Service: 1

mike petz

Place is filthy with food scraps etc.on the floor and dirt inbedded in the floor just overall it looked dirty and needed a good powerwash, food was bland not as good as it was years ago.

Atmosphere: 1

Food: 2

Service: 3

Darla Wilson

Sign at front “Please wait to be seated” hostess continued to Yell from the back of the restaurant to seat yourself, sit anywhere, to everyone coming in. Why not remove the sign or change it to seat yourself? Food sat in the window for way too long, I watched as my waitress was on her phone, took a drink, and talked to another waitress, all while my food was sitting. Fries were cold, chili was luke warm at best. People standing at register waiting to pay while “hostess” was talking to the cook and not paying attention. The service and food were horrible, I’ll go down the street. I would give negative stars if possible, I had to pick 1 star to do a review. Would not recommend.

Rebecca Sergent

I ordered the spinach and feta omelette and it was the worst I’ve ever had. The spinach and feta was on the outside of the omelette and the spinach was so over cooked it was gross.
I won’t go back.

Eric C Wilhelm Realtor

Great place for a quick bite to eat

Food: 5

Ann Dylewski

Good, ate outside

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Matt lada

Wow!! Food was so bad I really hope I don’t get sick. The service was horrific and to top it all off the place was full of flies and cobwebs!

Atmosphere: 1

Food: 1

Service: 1

D P

Dirty place, yucky food with extremely slow service.. what more could you ask for.

Atmosphere: 2

Food: 1

Service: 1

Guess What

DONT EAT AT THIS PLACE !!! They forgat to cook my burger meat to go & it was grey they save bad meat to save money it is unsafe to cook and consume and should be disposed of once it goes bad it's no longer safe to eat the cook using his phone perhaps forgat how to make a burger ? what a joke mcds makes mistakes like this having way more costumers thru drive thru & inside where one day they put a cheeseburger meat on my mc chicken but kerby's only had few tables this shouldnt happen also the manager girl or the waitresses dont pay attention at costumer but their phones it took me long time to get my food toilets arent clean eather garbage smells bad also barely hand soap will NEVER order again or stop by EVER

Atmosphere: 1

Food: 1

Service: 1

Andrew Thornton

Ordered three loose burger coneys and a chilli fry. The burger meat was burned and hard, like it had been sitting in a warmer all day. The fries were undercooked. How does a cook mess up deep frying fries? Never returning back to this dump when there is a leos one mile down the road that actually turns their AC on.

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