McDonald's
56915 Van Dyke Ave, Shelby
(586) 677-2186
Recent Reviews
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This is a horrible location sadly the only one open after 11 pm which is around the time i leave work and i came to this location today around 11:15pm on 1/13/26 and i pulled in to the drive thru and waited for about 3 mins saying hello wondering if anyone was there and than a car pulled up next to me and they ended up taking their order before mine even though i had been there first and was waiting but when i confronted the lady on the drive thru she was very rude and seemed to not care that i was upset about having to wait to take my order i will never come to this location again or to any McDonalds location after this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Wow amazing
Atmosphere: 5
Food: 5
Service: 5
This location gets your order right maybe once out of every 20 orders, and when they actually do give you the food you ordered, it’s cold and stale. The rare times the food is fresh, you’re waiting 20 minutes in the drive thru. Definitely worth driving farther to another location cuz this one sucksssss
Food: 1
Service: 1
Big Mac Big Mac
Atmosphere: 5
Food: 5
Service: 5
Took them a ridiculous time to get order !!!
Atmosphere: 4
Food: 4
Service: 1
How does this place stay open poor food poor service overpriced i suggest go anywhere else they can't even be polite no ill not spend money here nope
Atmosphere: 1
Food: 2
Service: 1
Why is the lobby closed but theres a restaurant full of teenagers at least 8 sitting on the tables they obviously aren't employees theyre not in uniform wedsday August 20th 1115 pm 2025
Atmosphere: 1
Service: 1
Joke of a manager, had so many workers and half of them were standing around. The AGM needs to learn some customer service. I told my crew to make the food correctly? LOL okay!
Atmosphere: 1
Food: 2
Service: 1
Management should reconsider a lot of staff members, they’re very rude. Don’t waste your time here. Go down to Hall and M-53 AMAZING service there as soon as you walk in.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 small fries and 2 drinks, while we where eating we noticed there was a fly of some sort cooked onto our fry, we where disgusted and went back threw the drive threw so we could recive a refund, when I got to the window I let them know that there was a bug in our food and the guy wearing a bandanna closed the window and grabbed us new fries when I asked if I could get a refund he got aggravated and walked away pissy, some nice lady most likely the manager came and gave us our money. This type of behavior is crazy at a age like that he had to of been in his early 30s
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s McDondalds. Quick food while traveling
Atmosphere: 3
Food: 4
Service: 4
It take alot for me to leave one of these. I can take alot of punishment form a fast food place order wrong, what ever it happens, slow service, I can wait. What I cannot handle is being ignored by the staff intirely. This has happened twice now.
The first time I haddent even ordered yet. I got the the speaker and was told they would be with me shortly. I then watched the other drive through lane take 3 people's orders in a row. I said hello twice at my speaker and got no answer, and was so mad I drove off.
Today I was asked to pull up to the third window for the rest of my food. When we were about pull away I realized my son did not have the juice box I ordered. So we proceeded to wait at the window thinking some one should check when we dot move right? Ten minuets later I drove off in anger, again.
I understand this McDonald's is very busy compared to the others in the area. But when it is a pattern of being ignored it is not a good look.
Atmosphere: 1
Food: 3
Service: 1
They lost my order… yes u heard me right. They lost my order im being deadass
Atmosphere: 1
Food: 1
Service: 1
This place sucks the person taking the order is rude and the rest are so high they have no clue what's going on they can't even do something as simple as no onions on a cheeseburger
Atmosphere: 1
Food: 1
Service: 1
Bathrooms are always filthy employees do not wash hands witnessed it multiple times, if you come in the drivethru at night the line literally does not move bunch of lazy kids working
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