Ok so I have never had such EXCEPTIONAL service and such a magnificent breakfast!! The kicker was how sweet, kind and knowledgeable our waitress VICKY was. She made our day! We were heading to my father’s heart doctor and thought we would grab a bite here. I am so blessed that we did. I met a friend who has changed my world when it comes to breakfast!!! Apple pancake that is baked to perfection! She then brought out the homemade whipped cream. Let’s just say this will be a staple location everytime we come for dad’s appointments. Thank you Vicky!!! So happy to have met you!!
Lauren
Food’s incredible, service is great and I have no notes there. The menus? Absolutely vile. Sticky like they’ve lived through a pandemic and a toddler playing paint with syrup. I wanted to boil my hands after ordering. Dramatic but there shouldn’t be syrup sticking the pages together!!
Dawn Muniz
Food was great and great prices
Mark Kozyra
You have to try this place if you haven’t been before! My family and I go here probably twice a month at least. You will never have a better omelette! I always tell myself that Im going to try something else next time, but its so hard to not order an omelette after you try one. Usually a wait for a table, but there is a reason for that!
Ian S
Amazing
Move and Shake
Pancakes were lacking in flavor, wait time for the food was on the long side (30 minutes). Forgot some of the sides at first, had to pretty much yell for a drink refill.
Elizabeth Jentz
Bacon is yummy!
Angela Milton
Prices have gone up and yesterday i wanted to go and they’re charging .55 cents per egg now 😡
Marla Reinhard
Always delicious & excellent service. I've been frequenting the Pancake Factory for over 15 years 😍
Atmosphere: 5
Food: 5
Service: 5
Marcia Fraser
Service was terrible, food was overcooked,after waiting extra long time! Server was rude,we've been going there for years,this is the 2nd time the server was rude ,they need classes in customer service!! We asked to speak to the manager, but he was TOO BUSY!👎👎👎👎
I tried their omelets and pancakes combo, and it was absolutely satisfying. The coffee was fresh, and the service was quick and attentive. A great place for a hearty breakfast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict with Potato Pancakes, Pancake Factory, Big Breakfast, Scrambled Eggs, Strawberry
Lee Jenkins
Great food and A+ coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek
Koron Wilkerson
Just came from the pancake factory in Shelby Township. I’ll admit that when my wife first asked to go there I was a little skeptical because not all pancake places know how to cook good pancakes. Soon as I got in, I was thoroughly surprised by the selection that they have of pancakes, crêpes, and types of pancakes and even food for the regular menu. The service our server Terri was awesome. She was knowledgeable. She helped us understand me well. And let’s get to the food the food was phenomenal. The crêpes were fluffy light homemade whipped cream. That was tasty and delicious. The fruit that was on it was beautiful felt fresh. My wife’s food she ordered the grilled chicken pita, and she said she just loved that she barely had to add any condiments to it and it was just perfect for her pallet. The last thing is they have these cool Dutch oven pancakes we didn’t get a chance to try them today because they said it’ll take 25 minutes to cook and we were just on a time crunch today, but we will be back to try those Dutch oven pancakes, but you could look below for some pictures and if you go check it out, please tell them that Koron the best eatery reviewer sent you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French
Robert Mueller
The food is fantastic, and there is almost always a wait on weekends, but it goes quickly and well worth the wait ll
Atmosphere: 4
Food: 5
Service: 5
Lisa Sleiman
I have never had such terrible service. I always look to Google for reviews. This was terribly off on how good it was rated. Never again and would not recommend
Ok so I have never had such EXCEPTIONAL service and such a magnificent breakfast!! The kicker was how sweet, kind and knowledgeable our waitress VICKY was. She made our day! We were heading to my father’s heart doctor and thought we would grab a bite here. I am so blessed that we did. I met a friend who has changed my world when it comes to breakfast!!! Apple pancake that is baked to perfection! She then brought out the homemade whipped cream. Let’s just say this will be a staple location everytime we come for dad’s appointments.
Thank you Vicky!!! So happy to have met you!!
Food’s incredible, service is great and I have no notes there. The menus? Absolutely vile. Sticky like they’ve lived through a pandemic and a toddler playing paint with syrup. I wanted to boil my hands after ordering. Dramatic but there shouldn’t be syrup sticking the pages together!!
Food was great and great prices
You have to try this place if you haven’t been before! My family and I go here probably twice a month at least. You will never have a better omelette! I always tell myself that Im going to try something else next time, but its so hard to not order an omelette after you try one. Usually a wait for a table, but there is a reason for that!
Amazing
Pancakes were lacking in flavor, wait time for the food was on the long side (30 minutes). Forgot some of the sides at first, had to pretty much yell for a drink refill.
Bacon is yummy!
Prices have gone up and yesterday i wanted to go and they’re charging .55 cents per egg now 😡
Always delicious & excellent service. I've been frequenting the Pancake Factory for over 15 years 😍
Atmosphere: 5
Food: 5
Service: 5
Service was terrible, food was overcooked,after waiting extra long time! Server was rude,we've been going there for years,this is the 2nd time the server was rude ,they need classes in customer service!! We asked to speak to the manager, but he was TOO BUSY!👎👎👎👎
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Apple
Restaurantji Recommends
I tried their omelets and pancakes combo, and it was absolutely satisfying. The coffee was fresh, and the service was quick and attentive. A great place for a hearty breakfast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict with Potato Pancakes, Pancake Factory, Big Breakfast, Scrambled Eggs, Strawberry
Great food and A+ coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek
Just came from the pancake factory in Shelby Township. I’ll admit that when my wife first asked to go there I was a little skeptical because not all pancake places know how to cook good pancakes. Soon as I got in, I was thoroughly surprised by the selection that they have of pancakes, crêpes, and types of pancakes and even food for the regular menu. The service our server Terri was awesome. She was knowledgeable. She helped us understand me well. And let’s get to the food the food was phenomenal. The crêpes were fluffy light homemade whipped cream. That was tasty and delicious. The fruit that was on it was beautiful felt fresh. My wife’s food she ordered the grilled chicken pita, and she said she just loved that she barely had to add any condiments to it and it was just perfect for her pallet. The last thing is they have these cool Dutch oven pancakes we didn’t get a chance to try them today because they said it’ll take 25 minutes to cook and we were just on a time crunch today, but we will be back to try those Dutch oven pancakes, but you could look below for some pictures and if you go check it out, please tell them that Koron the best eatery reviewer sent you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French
The food is fantastic, and there is almost always a wait on weekends, but it goes quickly and well worth the wait ll
Atmosphere: 4
Food: 5
Service: 5
I have never had such terrible service. I always look to Google for reviews. This was terribly off on how good it was rated. Never again and would not recommend
Atmosphere: 2
Food: 2
Service: 1
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