Ordered carryout online. My daughter ordered grilled cheese, not sure why it is called grilled, not grilled! Ordered BLT, bacon was bacon bits out of a bag. Seriously!! Cup of soup is almost $7, it's the size of a small Dixie cup. Ordered chicken wild rice, got broccoli cheddar. Experience was disappointing
Atmosphere: 4
Food: 2
Service: 2
Alex Ilovan
Food is kind of fresh, with a majority coming premade and is simply reheated at the store. Slow service in drive through and the value proposition is lacking.
Atmosphere: 3
Food: 3
Service: 4
Larry Hopkins
Portion sizes have shrunk terribly. Only 2 thin slices of turkey on a turkey bravo sandwich but price went up. Came with a very small bowl of soup. Not sure I’ll be back felt for the lack of better words ripped off
Atmosphere: 4
Food: 2
Service: 5
raphy yaldo
I have to wait like 45 minutes in pick up area. I won’t recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Kay Mattox
Got my order incorrect, again. Even after having her read it back to me
Atmosphere: 3
Food: 2
Service: 2
Chelsea Graham
I wanted to give this Panera another chance, but that was my mistake. The sandwich I received seemed to have been quite literally slapped together. Three pieces of deli turkey unseparated slapped on top of huge dollops of mayo and chopped romaine.
I also sat in line at the drive thru for several minutes even though this was an online pickup.
It's really obvious they just do not care at all at this location. And based on the reviews, this isn't going to change.
Atmosphere: 1
Food: 1
Service: 2
Catherine
Although we waited a while for our order to be prepared this time (apparently, they ran out of bread!), the manager, Doug E. is a good fellow. Very helpful and accommodating, especially when/if orders are incorrect. Never had a problem with the quality of food except one time, but he was quick to resolve the issue. He seems to be at the shop round the clock and pitches in to help staff in all areas of service. Top notch and service- and customer- oriented. About the bread shortage: The manager-in-training was apologetic, though it did cause a delay in several orders. Nevertheless, I will be returning to this location unless things take a turn for the worse or Doug is no longer there to keep things in tow.
Atmosphere: 4
Food: 4
Service: 4
Family T
The drive-through was very long and it was not moving. The floor, tables, windows and entree to front door of the restaurant was completely filthy!! Crumbs and finger prints everywhere! Staff was friendly but they really need to clean unless you want the health department called and the place shut down!
Atmosphere: 1
Food: 1
Service: 1
Renee Frangedakis
Went in with my grandson for lunch. Haven’t been to Panera in years and was shocked. The place was filthy, the attendant who placed our order overcharged me until I said something and when we received our food it was a joke. The apple Fuji salad was chincy and I had to ask for the pecans which were missing . The cook brought out the container that had a few broken nuts in there and was almost empty and put the remainder of them on my salad. The lettuce was wilted and brown. Never again will I go to Panera. They have totally gone downhill and it was a waste of 25.00. The pastries were also sparse and looked stale. The diningroom had a lot of dirty dishes in there and bin. Obviously there is a serious issue with how the management runs this terrible establishment. You should be ashamed!!!
Atmosphere: 1
Food: 1
Service: 1
Dana Stafford
Alex is an amazing employee! Alex goes above and beyond for the customer and always wears a smile in the drive thru. Thanks Alex for keeping a cheerful attitude! I have really been enjoying Panera’s pomegranate hibiscus tea this summer!
Almost every Panera bread is absolutely filthy and this is one of the worst ones!! Don’t waste your money here!
Atmosphere: 1
Food: 1
Service: 1
Danielle Pereira
I'm always ordering to go, but the people I interact with are friendly. I always enjoy their food.
Sometimes it can get hectic during the busy times, and it can be a little too croweded by the pick up area, but that's typical.
Scott Galbraith
Using the app, you can get lunch at a very reasonable price if you drink water. The soup and 1/2 sandwich comes with bread for the soup. Is was filling and delicious.
Noelle S
Not thrilled with attitudes there. I ordered a large delivery order and it was missing 2 items. They claim 2 people checked the order and swear it was in there. 🤷♀️ Well, between there and here it went missing. I had to go get the items and no apology. They just tell me it was in there. I paid over $17 to tip driver yet I still had to go pick up part of my order. I guess I need to go find a new place.
Chris Osiborski
Always out of items 9am Sunday no bagels 2pm Tuesday no Aoli Saturday morning 8:50 girl can’t flip the board to breakfast so she reads the menu to you.
Ordered carryout online. My daughter ordered grilled cheese, not sure why it is called grilled, not grilled! Ordered BLT, bacon was bacon bits out of a bag. Seriously!! Cup of soup is almost $7, it's the size of a small Dixie cup. Ordered chicken wild rice, got broccoli cheddar. Experience was disappointing
Atmosphere: 4
Food: 2
Service: 2
Food is kind of fresh, with a majority coming premade and is simply reheated at the store. Slow service in drive through and the value proposition is lacking.
Atmosphere: 3
Food: 3
Service: 4
Portion sizes have shrunk terribly. Only 2 thin slices of turkey on a turkey bravo sandwich but price went up. Came with a very small bowl of soup. Not sure I’ll be back felt for the lack of better words ripped off
Atmosphere: 4
Food: 2
Service: 5
I have to wait like 45 minutes in pick up area. I won’t recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Got my order incorrect, again. Even after having her read it back to me
Atmosphere: 3
Food: 2
Service: 2
I wanted to give this Panera another chance, but that was my mistake. The sandwich I received seemed to have been quite literally slapped together. Three pieces of deli turkey unseparated slapped on top of huge dollops of mayo and chopped romaine.
I also sat in line at the drive thru for several minutes even though this was an online pickup.
It's really obvious they just do not care at all at this location. And based on the reviews, this isn't going to change.
Atmosphere: 1
Food: 1
Service: 2
Although we waited a while for our order to be prepared this time (apparently, they ran out of bread!), the manager, Doug E. is a good fellow. Very helpful and accommodating, especially when/if orders are incorrect. Never had a problem with the quality of food except one time, but he was quick to resolve the issue. He seems to be at the shop round the clock and pitches in to help staff in all areas of service. Top notch and service- and customer- oriented. About the bread shortage: The manager-in-training was apologetic, though it did cause a delay in several orders. Nevertheless, I will be returning to this location unless things take a turn for the worse or Doug is no longer there to keep things in tow.
Atmosphere: 4
Food: 4
Service: 4
The drive-through was very long and it was not moving. The floor, tables, windows and entree to front door of the restaurant was completely filthy!! Crumbs and finger prints everywhere! Staff was friendly but they really need to clean unless you want the health department called and the place shut down!
Atmosphere: 1
Food: 1
Service: 1
Went in with my grandson for lunch. Haven’t been to Panera in years and was shocked. The place was filthy, the attendant who placed our order overcharged me until I said something and when we received our food it was a joke. The apple Fuji salad was chincy and I had to ask for the pecans which were missing . The cook brought out the container that had a few broken nuts in there and was almost empty and put the remainder of them on my salad. The lettuce was wilted and brown. Never again will I go to Panera. They have totally gone downhill and it was a waste of 25.00. The pastries were also sparse and looked stale. The diningroom had a lot of dirty dishes in there and bin. Obviously there is a serious issue with how the management runs this terrible establishment. You should be ashamed!!!
Atmosphere: 1
Food: 1
Service: 1
Alex is an amazing employee! Alex goes above and beyond for the customer and always wears a smile in the drive thru. Thanks Alex for keeping a cheerful attitude! I have really been enjoying Panera’s pomegranate hibiscus tea this summer!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Almost every Panera bread is absolutely filthy and this is one of the worst ones!! Don’t waste your money here!
Atmosphere: 1
Food: 1
Service: 1
I'm always ordering to go, but the people I interact with are friendly. I always enjoy their food.
Sometimes it can get hectic during the busy times, and it can be a little too croweded by the pick up area, but that's typical.
Using the app, you can get lunch at a very reasonable price if you drink water. The soup and 1/2 sandwich comes with bread for the soup. Is was filling and delicious.
Not thrilled with attitudes there. I ordered a large delivery order and it was missing 2 items. They claim 2 people checked the
order and swear it was in there. 🤷♀️ Well, between there and here it went missing. I had to go get the items and no apology. They just tell me it was in there. I paid over $17 to tip driver yet I still had to go pick up part of my order. I guess I need to go find a new place.
Always out of items 9am Sunday no bagels 2pm Tuesday no Aoli Saturday morning 8:50 girl can’t flip the board to breakfast so she reads the menu to you.
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