Friendly employees and VERY friendly evening manager! Highly recommend because of the employee and manager alone. But the food is also great :)
Atmosphere: 5
Food: 5
Service: 5
R B
Liking the new menu!
Atmosphere: 4
Food: 4
Service: 4
Eric Gonzales
Great Management!
Atmosphere: 5
Food: 5
Service: 5
JeongHoon Ahn
This is my go to place for refreshments after workout at the LA Fitness across the road.Place is always clean and the staff is very friendly.I also often go here to grab breakfast sandwich family packs and they are always made right and quite delicious.I have never stayed in the dining area for meals but the place is nice and the atmosphere is inviting as I see a lot of families dining at lunch and dinner.I also see a lot of kids studying at the restaurant and I think that is nice.One of my favorites.
Atmosphere: 5
Food: 5
Service: 5
Danielle Gaston
My cinnamon roll was brick hard I olaslo ordered plain, toasted bagel with butter. All of the butter had melted, making a mess initially when I got to work and opened ed 1st packet
Atmosphere: 3
Food: 1
Service: 3
Christie Kelly
Very clean, excellent staff, over all a great place for first dates..
Atmosphere: 5
Food: 5
Service: 5
M K
This was one of the worst experiences I’ve ever had, waited over 30 minutes for two bagels sliced. Don’t waste your time unless you have an hour or more.
Atmosphere: 1
Food: 1
Service: 1
Colin Pierce
I never get orders for this store. I'm a doordash driver. I walk in and ask the girl at the front where to go for doordash. She says "it's in the back." So, I walk down the dark aisle way & direct my head forward to the area where they make the food and sling orders out. I look behind me and there is a shelf with 2 deliveries on it, neither are for me. So I of course figure that is the delivery shelf. I'll spoil the story up front.. there was a turn you have to make that nobody told me about and another shelf on the side. Easily misable if I simply walk forward like humans do and wait in a line standing straight. I waited while a gal chatted about sleeping on her breaks and having to have someone wake her for her shift when it began again, tall brunette. I waited 10 minutes or so for the order as they had some come out, waiting for mine. Didn't come, so I asked if it's up yet. This lady begins to, and with all due respect, lie to me. She says sometimes they don't get the order til after the driver arrives at the store. Every delivery driver for doordash knows this is false. I ask her for a clarification, and it made no sense. She basically said that their Panera doesn't apply to doordash like others... but yet, I was there... hmm i say okay in a manner in which I know she was fabricating when she could just tell the truth. I was calm the entire time and when I said "ok" to her speech, it was in a manner that concluded the conversation, not in which i was being rude, I just didnt believe what she was saying, and I'm allowed that. (And because I didn't believe it her ego got a bit hurt and the end of the story confirms her ego was hurt or else they wouldn't have been so hyphy about the mistake and conversation. I went back to waiting. And then get this... 30 seconds after, she proved she was lying and lied when I asked if she was lying because the order was ready before I got there on that shelf that was in a peculiar spot. The tall brunette goes walking back into the aisle way and points at it around the bend. BUT THEY ARE A SERVICE JOB AND SAT LETTING ME WAIT WHILE I THOUGHT THEY WERE MAKING THE ORDER, but they were chatting and not working... with no orders up for them. We made eye contact several times. Specifically with the tall brunette. (So, I'm saying overall they coildve helped in their service job, but chose to chat about nappy time. Then, sprinkles on top after the tall brunette walks around the way down the aisle, points at the order, while I'm still in earshot. One or two, I think the manager even was one, "Wowwww" me as I grab the order whilst thanking her as she swiftly turns her back on me and "wows." To where customers can hear them say it. How rude, honestly. For a simple mistake that, let's be honest, isn't totally mine as people don't usually turn around in the situation I was in and go backwards and nobody told me, there is no signs pointing at it saying "to the right", and bad store layout. I walked back in and the girls at the front were very nice and they offered a manager but the manager may have been the one acting interesting. So, I decided since she would probably give me corporates number anyways, I thought I'd just find the number myself. And a quick tip, if someone comes in asking where to go for doordash, it may be helpful to point to the shelf, or a sign or verbalize that more than "in the back", then watching them wait for 10 to 15 for nothing is quite foolish as well. And finally, it's quite small perspective to think that just because YOU occupy that store everyday, that every random person that never comes there should know the layout off of the store as well. Small. I hope they are able to step not only their service game up, but their human game up in the future.
Atmosphere: 1
Service: 1
Andreas Elesky
Service was fast, friendly, and courteous.
Atmosphere: 4
Food: 4
Service: 4
Paul Rochon
The morning manager is the absolute worst. Tried to get a substitution on missing order that took almost an hour of waiting and got nowhere. Canceled order and went to McDonald's which was actually almost as good. And only 5 minute wait.
I see a lot of regular to bad reviews but I don’t understand why. I’ve stopped there for a quick dinner in Feb 2024 and everything worked as expected. Dining room was opened and clean, order came fast and warm and everything tasted Ok.
Atmosphere: 4
Food: 4
Service: 4
Rosanne Wiland
The young lady taking customers orders this afternoon was so helpful, friendly and efficient. I hope the manager realizes what a fantastic employee they have working for them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup, Panera Cookie Varieties, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2
James P
Ordered online and paid $23 for chicken soup that claimed it serves 4. I literally laughed when I picked the bag up because I thought it was a joke. What serving 4 people means in paneras insane word is eight ladle scoops ( 2 per person) according to the lady behind the counter. What an absolute rip off.. I will never be ordering from panera again. This isn’t enough food to feed 2 people let alone 4. Unreal.
Food: 1
Service: 5
Hassan Shareef
This evening 12/28 around 7:30 pm the manager on-duty was really helpfulThank
Friendly employees and VERY friendly evening manager! Highly recommend because of the employee and manager alone. But the food is also great :)
Atmosphere: 5
Food: 5
Service: 5
Liking the new menu!
Atmosphere: 4
Food: 4
Service: 4
Great Management!
Atmosphere: 5
Food: 5
Service: 5
This is my go to place for refreshments after workout at the LA Fitness across the road.Place is always clean and the staff is very friendly.I also often go here to grab breakfast sandwich family packs and they are always made right and quite delicious.I have never stayed in the dining area for meals but the place is nice and the atmosphere is inviting as I see a lot of families dining at lunch and dinner.I also see a lot of kids studying at the restaurant and I think that is nice.One of my favorites.
Atmosphere: 5
Food: 5
Service: 5
My cinnamon roll was brick hard I olaslo ordered plain, toasted bagel with butter. All of the butter had melted, making a mess initially when I got to work and opened ed 1st packet
Atmosphere: 3
Food: 1
Service: 3
Very clean, excellent staff, over all a great place for first dates..
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst experiences I’ve ever had, waited over 30 minutes for two bagels sliced. Don’t waste your time unless you have an hour or more.
Atmosphere: 1
Food: 1
Service: 1
I never get orders for this store. I'm a doordash driver. I walk in and ask the girl at the front where to go for doordash. She says "it's in the back." So, I walk down the dark aisle way & direct my head forward to the area where they make the food and sling orders out. I look behind me and there is a shelf with 2 deliveries on it, neither are for me. So I of course figure that is the delivery shelf. I'll spoil the story up front.. there was a turn you have to make that nobody told me about and another shelf on the side. Easily misable if I simply walk forward like humans do and wait in a line standing straight. I waited while a gal chatted about sleeping on her breaks and having to have someone wake her for her shift when it began again, tall brunette. I waited 10 minutes or so for the order as they had some come out, waiting for mine. Didn't come, so I asked if it's up yet. This lady begins to, and with all due respect, lie to me. She says sometimes they don't get the order til after the driver arrives at the store. Every delivery driver for doordash knows this is false. I ask her for a clarification, and it made no sense. She basically said that their Panera doesn't apply to doordash like others... but yet, I was there... hmm i say okay in a manner in which I know she was fabricating when she could just tell the truth. I was calm the entire time and when I said "ok" to her speech, it was in a manner that concluded the conversation, not in which i was being rude, I just didnt believe what she was saying, and I'm allowed that. (And because I didn't believe it her ego got a bit hurt and the end of the story confirms her ego was hurt or else they wouldn't have been so hyphy about the mistake and conversation. I went back to waiting. And then get this... 30 seconds after, she proved she was lying and lied when I asked if she was lying because the order was ready before I got there on that shelf that was in a peculiar spot. The tall brunette goes walking back into the aisle way and points at it around the bend. BUT THEY ARE A SERVICE JOB AND SAT LETTING ME WAIT WHILE I THOUGHT THEY WERE MAKING THE ORDER, but they were chatting and not working... with no orders up for them. We made eye contact several times. Specifically with the tall brunette. (So, I'm saying overall they coildve helped in their service job, but chose to chat about nappy time. Then, sprinkles on top after the tall brunette walks around the way down the aisle, points at the order, while I'm still in earshot. One or two, I think the manager even was one, "Wowwww" me as I grab the order whilst thanking her as she swiftly turns her back on me and "wows." To where customers can hear them say it. How rude, honestly. For a simple mistake that, let's be honest, isn't totally mine as people don't usually turn around in the situation I was in and go backwards and nobody told me, there is no signs pointing at it saying "to the right", and bad store layout. I walked back in and the girls at the front were very nice and they offered a manager but the manager may have been the one acting interesting. So, I decided since she would probably give me corporates number anyways, I thought I'd just find the number myself. And a quick tip, if someone comes in asking where to go for doordash, it may be helpful to point to the shelf, or a sign or verbalize that more than "in the back", then watching them wait for 10 to 15 for nothing is quite foolish as well. And finally, it's quite small perspective to think that just because YOU occupy that store everyday, that every random person that never comes there should know the layout off of the store as well. Small. I hope they are able to step not only their service game up, but their human game up in the future.
Atmosphere: 1
Service: 1
Service was fast, friendly, and courteous.
Atmosphere: 4
Food: 4
Service: 4
The morning manager is the absolute worst. Tried to get a substitution on missing order that took almost an hour of waiting and got nowhere. Canceled order and went to McDonald's which was actually almost as good. And only 5 minute wait.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Broccoli Cheddar Soup
Restaurantji Recommends
Everything was just
Atmosphere: 3
Food: 3
Service: 3
I see a lot of regular to bad reviews but I don’t understand why. I’ve stopped there for a quick dinner in Feb 2024 and everything worked as expected. Dining room was opened and clean, order came fast and warm and everything tasted Ok.
Atmosphere: 4
Food: 4
Service: 4
The young lady taking customers orders this afternoon was so helpful, friendly and efficient. I hope the manager realizes what a fantastic employee they have working for them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup, Panera Cookie Varieties, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2
Ordered online and paid $23 for chicken soup that claimed it serves 4. I literally laughed when I picked the bag up because I thought it was a joke. What serving 4 people means in paneras insane word is eight ladle scoops ( 2 per person) according to the lady behind the counter. What an absolute rip off.. I will never be ordering from panera again. This isn’t enough food to feed 2 people let alone 4. Unreal.
Food: 1
Service: 5
This evening 12/28 around 7:30 pm the manager on-duty was really helpfulThank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel