Subway
1953 25 Mile Rd, Shelby
(248) 652-1170
Recent Reviews
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This location is awful. It doesn't participate in corporate promotions. If you're not there watching them make your sub (if you order through an app for delivery or pickup) they will straight up make a random unpalatable sub if they're missing any ingredients, without notifying you or giving you a call.
Atmosphere: 1
Food: 1
Service: 1
***DO NOT ORDER TROUGH UBER EATS***
A monkey could have made better subs. I ordered through Uber eats and they obviously don’t care because you are not presently in front of them.
Food: 1
It took 40 minutes to get my sandwich. There were only 2 other people infront of me and a carry out.
Atmosphere: 1
Service: 2
The young woman that waited on me stated my sandwich was made with love! I agree…
Food: 5
Service: 5
Recommended dishes: Subway Club
Waited my 30 min lunch for a sub that I didn’t even get because there was only one elderly person working why would y’all leave and elderly person alone during lunch rush hour
Atmosphere: 3
Food: 3
Service: 1
Younger gentleman working a while ago and gave e boy energy. 0 Customer service in the room with us. Probably mad we walked in so he couldn’t finish watching his tiktoks
Service: 1
The 3 young gentleman, one was getting trained, were so professional and on top of things! I came in because of a coupon, but Ill come back because of the great service!
Service: 5
Went in after a workout, was looking for something fast and healthier than usual. Business hours said ten o'clock. So I went in at 9:50 hoping to catch some food right before closing. Instead I was told they were already closed and everything was put away already. If you are going to stop serving before 10 then your store hours should reflect that.
Service: 1
Ordered 2 subs from here the other day and the bread was nasty and stale. When I worked at subway years ago, we were told to throw away stale bread like that. They also were out of pickles and didn't tell me until I got there. Only gave more than one star because the employees were nice.
Atmosphere: 3
Food: 1
Service: 5
Not so friendly staff, food quality is not fresh after a certain time I'm assuming because I went in around 4pm ... the veggies were mixed together with others, slimey, discolored and some dried out .. definitely not fresh I wasn't able to build my sub the way I wanted..I usually get most of the veggies on my sub and could only get lettuce, tomato (i took a chance on those they looked a little questionable ) and pickles...when I asked why does the veggies look so bad and can they switch out the veggies one employee had an attitude and said nothing they can do and that's just how it is... The store still had 6 hours till close with only those veggies and they looked disgusting at 4 pm. They gave me a free medium drink for the issue which I asked for they did not offer....the fountain pop tasted funny unfortunately and that was the closest sub place to me so as much as I wanted to just walk out and go somewhere else I was already there. I know I won't be coming back tho
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was wonderful by the young man the evening I went in.The Men's room was FILTHY! No Paper towels. Soap on the floor -- EMPTY! DISGUSTING! Good thing I was NOT eating in and needed to wash my hands before eating.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Oatmeal Raisin Cookie
Ordered a chicken bacon ranch footlong, got no bacon. Here’s the kicker..ordered a six inch meatball sub, got home and she forgot to put the meatballs on it! And…I’ve called three times and they are not answering the phone..it’s a snowy Sunday afternoon…give me a break!
Atmosphere: 1
Food: 1
Service: 1
Hours online say open until 10. The sign out front says open until 10. The store was closed, no lights, no people when I got there at 9:45 to pick up someone's order?
Atmosphere: 1
Food: 1
Service: 1
Very clean. Friendly, capable subway guy! Highly
Atmosphere: 5
Food: 5
Service: 5
Order two toasted subs and got two not toasted cold subs.
Food: 1
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