Subway
8178 23 Mile Rd, Shelby
(586) 739-4100
Recent Reviews
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Got a Meatball Sub foot long with provolone cheese! YUM!
Kid-friendliness: Kid-Friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Grilled Chicken, Gelato, Chocolate Chip Cookie, Cookies, Poke, Wrap, Veggie Patty, All-American Club, Tuna, The Boss, Veggie Delite, Potato Chip
I was surprised to see this place is still open. Very disappointing. Even worse than this place is the subway at 21 and Van Dyke. Will never return.
My family and I walked into this place to get 3 ft long Subs with a coupon. After getting the subs and going to the register the employee said he couldn't take our coupon even though the address is right there on the flyer. He proceeds to show us his computer screen as if that would make it okay but I said well that's not going to work because my coupon is for $17.99 and he kept offering $19.99. Without making eye contact he kept telling me do I want the Subs or not. I said I have a coupon and I will be purchasing them for $17.99 and he kept telling me that it was his first day and that he didn't know his manager's name that he there's nothing he could do about the computer. After I purchase my three Subs he offered to give me his manager's name so I could call him in the morning. Of course he didn't know the manager's name. Then he offered to call the manager and I said well I just purchased the subs and you have customers waiting here to get their food so don't worry about it- I'll call him in the morning. Of course I call in the morning and there's no answer and it keeps ringing and ringing. Also Beware of the men's bathroom my husband said it was disgusting. I'm assuming since he was the only employee things aren't getting cleaned the way they should and he keeps saying he doesn't know anything, he doesn't know his boss' name, and apparently he doesn't know how to dress because he looked like a plumber with a huge crack showing. I'm totally disgusted by the whole experience.
Atmosphere: 3
Food: 1
Service: 1
Wednesday afternoon shift was efficient & very helpful, great service from the young guy and gal. Will definitely come back.
Absolutely terrible I spent 28 dollars on 2 foot longs regular foot longs I threw half of mine away and my partner through their whole sandwich out. The vegetables are hot because the owner doesn’t turn on the ac even for their employees. Don’t support this subway this one so bad and I’ve wasted so much money on TWO subs foods garbage go spend your hard earned dollars somewhere else
This subway no longer serves the Italian Herb and Cheese bread before lunch. If you come here for breakfast, they won't have the Italian herb and cheese bread for breakfast.
Atmosphere: 5
Food: 2
Service: 5
Friendly staff and quick service
Atmosphere: 5
Food: 4
Service: 5
The bread awful it was so stale and the product was just okay, but the bill was insane.Three foot long subs for almost fifty dollars!! Definitely off the list for our family on quick take-out.
Atmosphere: 2
Food: 1
Service: 4
Racheal is
Atmosphere: 5
Food: 5
Service: 5
I was there on 2-8-24 around 11:50. Tried to do a survey but site wouldn't let me do it.. best tuna sandwiches ever. Most pleasant worker so efficient. Really wanted to do the survey but this review indicates how efficient they are. ID-trans 1/A-268146
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very fast service!
Atmosphere: 5
Food: 5
Service: 5
idk what angleo is talking about, love this store love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna, Meatball Marinara Footlong Pro Double Protein, Veggie Patty
Let me start off by saying that this has to be the absolute worst Subway in the entire franchise. My wife went in to purchase 5 ft long subs for a gathering at our home to watch the game last Sunday. 4 of our guests including myself got sick. The bread was sour & dry, the lettuce was all wilted, the vegetables were like mush, it was a complete disaster. We tried calling in, but no one ever answers the phone. My wife then goes up there and is treated very disrespectful by an employee named Evan Reynolds. She explains the whole situation, asks for a manager, he says that there is none. She asked for the name of the owner of the franchise, he says that her name is Dawn, but she is never there. My wife points out the dirty counters, how the vegetables are all sitting in water, the guacamole looked like it had mold in it and the kid just laughed at her and told her to come in the following day. I went in the following day, asked for Dawn, he said she is not here, I then asked for the manager on duty, the same kid from the day before, “Evan”, answered me saying, “are you here for the lady from the night before”, I said you mean my wife, he said I guess. He then stated that the management who is never there reviewed the camera footage and saw that he did everything right and that I needed to leave and that I was not welcome back there. This is how you treat a paying customer who you gave rotten food to??? No owner, no manager, only an adolescent kid with a very poor attitude who thought the entire situation was a joke while he smirked and made his rude comments to me & about my wife. Look at the pictures of there prep area & you be the judge. The owner obviously does not care about the whole situation nor does the franchise because we have tried to reach out to all of them with no response. Good Job Subway, keep up the good work.
Atmosphere: 1
Food: 1
Service: 1
This Subway is below the average Subway shops around. Not very clean at all. The prices for add-ons like a drink, chips, or even a cookie are insane.
Atmosphere: 2
Food: 2
Service: 3
No ham, no lettuce and they're guacamole was Gray. I would advise the stay away from the Subway. Because they told me that they accept coupons except for The coupon I
Atmosphere: 1
Food: 1
Service: 2
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