Taco Bell

13940 23 Mile Rd, Utica
(586) 532-5469

Recent Reviews

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Ed955

Food was good, hot and tasty, only problem, between the Mexican pizza and the Lux box, I'm not convinced it's worth the extra cost to modify any order. I said no tomatoes on all the items, still got tomatoes, extra cheese, nadda. Do they even read the order. Oh, and somewhere beneath the heavy salt we're the corn chips for the hot, gooey cheese dip.. always a fun time at Taco Bell #023211

Atmosphere: 4

Food: 4

Service: 3

Amy Jones

This one heavier guy was so rude for no reason I spent a good amount of money and left very unhappy. Will NOT be coming back.

Atmosphere: 1

Food: 1

Service: 1

Eric Beck

I went through the drive-thru today and was helped by an employee named Halie. She was rude, rushed me while ordering, and didn’t seem to care when I asked about a missing item. The order was wrong, and the way she spoke to me made the whole experience unpleasant. I’ve never had such unprofessional service at this location before, and I hope management addresses this

Atmosphere: 1

Food: 2

Service: 1

Jake Christian

The drive thru is literally always jammed no matter what time of day, 20 minutes of SITTING in line is crazy. Either hire or fire for Christ's sake.

Atmosphere: 1

Food: 3

Service: 1

Joseph Jarbou

When asking for a water cup for my baby and them telling me NO !!!! ITS A WATER CUP I ALREADY BOUGHT FOOD??????

Recommended dishes: Quesadilla

Shackajackajoe

So bad

Jayden Barash

The service was awful. It took very long to get my food and they would refuse to give me a water cup and made me pay for it

Atmosphere: 1

Food: 1

Service: 1

John Kajy

Terrible service

Atmosphere: 2

Food: 1

Service: 1

Nolan Kas-Mikha

Extremely unfriendly Taco Bell, would not offer me water cup due to my appearance. Will never come again because of how terrible the employees treat their customers here. The Taco Bell at 26 mile is much better and more friendly.

Atmosphere: 1

Food: 1

Service: 1

Caleb Zygelman

The morning staff is always polite and fast

Atmosphere: 5

Food: 5

Service: 5

Eric Servito

I just wanted to give kudos to the manager at this place. We came back after our order was delivered to just ask for some nacho sauce that we thought were forgotten however they were in fact correct. They did not belittle me for being wrong rather were very humble about it.

Regardless of me being incorrect, they tried to make it right by redoing our order and also offered free taco vouchers. I insisted on returning the vouchers but she insisted on at least keeping a couple for my son.

Total sign of management doing the right thing.

Atmosphere: 4

Food: 4

Service: 5

Jacob Gonzalez

Garbage drive thru i dont know who thought it would be a good idea to make a clueless robot take your order. It got everything completely wrong and it couldnt understand a single thing i said. How lazy could one worker be to not talk and take orders smh

Atmosphere: 1

Food: 1

Service: 1

Simon Koshka

After I got done answering 4 consecutive yes/ no questions from the AI drive through, I was served cold tacos that tasted like cleaning supplies?
Must be a new crew working here because this location is terrible now. Not even joking, the AI had more personality than the guy that handed me my food. Not going back for a while, I’ll try another location.

Atmosphere: 1

Food: 1

Service: 1

Michael

Food was cold and awful. Worst Taco Bell experience I have ever had. The Mexican pizza shell was disgusting. Asked for mild sauce and didn’t get any. As soon as we were handed our pops, they split all over our car. Horrible experience. We won’t be back at this location.

Atmosphere: 1

Food: 1

Service: 1

Michael Tea

This is the best taco bell in a 30 mile radius. Service is great. The place is clean and the food is prepared right.

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