This Tim Hortons is so kind to their customer the customer service is great they're always polite professional and they don't charge for water when others do I give it a five star
Atmosphere: 5
Food: 5
Service: 5
Kayla Nafso
Honestly, this might be the worst Tim Hortons I’ve ever been to. The staff acted like serving customers was the biggest inconvenience of their day. I was rushed from the second I got to the intercome no greeting, no patience, just attitude. They didn’t even bother telling me my total; they literally grabbed my card out of my hand and ran it without saying a single word.
When I finally got my food, they just slapped my sandwich into my hand with no bag, no napkins, nothing. It felt like they couldn’t get me out of there fast enough. The complete lack of basic manners or professionalism was honestly shocking. If you hate dealing with people this much, maybe don’t work in customer service?
This location seriously needs new management or training because the experience was so bad I won’t be coming back. Save yourself the frustration and go to literally any other Tim Hortons there’s no way they could be worse than this one.
Atmosphere: 1
Food: 1
Service: 1
David Cutway
Can never get a fresh hot coffee it is always cold and tastes old. Only reason I come here is it's open later than the other ones and I keep thinking one of these days ill get a decent coffee
Food: 1
Service: 5
Naturalist \u0026 Advocate
Great Ham & Swiss sandwich❣️ Drive thru person decent but a bit short at the window
Atmosphere: 5
Food: 5
Service: 4
Zena Urban
Customer service was amazing compared to other locations. The manager honored a deal offered through the Detroit Red Wings and was eager to help and learn more! Their donuts are also tasty.
Atmosphere: 4
Food: 4
Service: 5
Siddhartha Yadlapalli
Sometimes they make is very sweet sometimes they make is very bitter
Atmosphere: 4
Food: 3
Service: 4
Ricky Spillers
Tried to come to this Tim Hortons at 11:20 PM on a Friday night. They refused to make me a bagel and put cream cheese on it because it was 40 minutes before closing and said they already shut down their toaster because they needed time to clean it before they close. What is the point of staying open until midnight if you shut all of your food makingequipment down almost an hour before closing? I left without purchasing anything. I’m sure the owner of this franchise location would be very happy to hear. They are losing sales because the staff are closing the store down early.
Service: 1
Terry Martin
The food was good and the service was fast!
Atmosphere: 5
Food: 5
Service: 4
Rani Talo
If you go there and order French Vanilla you will get French hot water ..lol
Won't be coming back to this location. Bunch of kids early in the morning that dont know what theyre doing and have obviously never been trained in customer service
Atmosphere: 2
Food: 2
Service: 1
Diana Mihaescu
Horrible customer service at the drive through!!!!! The guy that took the money and gave the drinks , couldn’t even say hello or goodbye! Horrible manners and the look on his face was disgusting and disrespectful! He had so much hatred in his eyes… we didn’t say anything about it, but i will never go back there!
Atmosphere: 1
Food: 3
Service: 1
Armenia Elias
Jamil is the best worker ever, very fast, super humble and always makes my drinks perfectly!
Atmosphere: 5
Food: 5
Service: 5
joseph cung
After eating some of the food, I discovered that it contained hair. Immediately, I vomited. I was made to wait for a few minutes before I was served with hair.
This Tim Hortons is so kind to their customer the customer service is great they're always polite professional and they don't charge for water when others do I give it a five star
Atmosphere: 5
Food: 5
Service: 5
Honestly, this might be the worst Tim Hortons I’ve ever been to. The staff acted like serving customers was the biggest inconvenience of their day. I was rushed from the second I got to the intercome no greeting, no patience, just attitude. They didn’t even bother telling me my total; they literally grabbed my card out of my hand and ran it without saying a single word.
When I finally got my food, they just slapped my sandwich into my hand with no bag, no napkins, nothing. It felt like they couldn’t get me out of there fast enough. The complete lack of basic manners or professionalism was honestly shocking. If you hate dealing with people this much, maybe don’t work in customer service?
This location seriously needs new management or training because the experience was so bad I won’t be coming back. Save yourself the frustration and go to literally any other Tim Hortons there’s no way they could be worse than this one.
Atmosphere: 1
Food: 1
Service: 1
Can never get a fresh hot coffee it is always cold and tastes old. Only reason I come here is it's open later than the other ones and I keep thinking one of these days ill get a decent coffee
Food: 1
Service: 5
Great Ham & Swiss sandwich❣️ Drive thru person decent but a bit short at the window
Atmosphere: 5
Food: 5
Service: 4
Customer service was amazing compared to other locations. The manager honored a deal offered through the Detroit Red Wings and was eager to help and learn more! Their donuts are also tasty.
Atmosphere: 4
Food: 4
Service: 5
Sometimes they make is very sweet sometimes they make is very bitter
Atmosphere: 4
Food: 3
Service: 4
Tried to come to this Tim Hortons at 11:20 PM on a Friday night. They refused to make me a bagel and put cream cheese on it because it was 40 minutes before closing and said they already shut down their toaster because they needed time to clean it before they close. What is the point of staying open until midnight if you shut all of your food makingequipment down almost an hour before closing? I left without purchasing anything. I’m sure the owner of this franchise location would be very happy to hear. They are losing sales because the staff are closing the store down early.
Service: 1
The food was good and the service was fast!
Atmosphere: 5
Food: 5
Service: 4
If you go there and order French Vanilla you will get French hot water ..lol
Atmosphere: 2
Food: 1
Service: 1
They only gave us 18 Tim bits, supposed to be 20.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Won't be coming back to this location. Bunch of kids early in the morning that dont know what theyre doing and have obviously never been trained in customer service
Atmosphere: 2
Food: 2
Service: 1
Horrible customer service at the drive through!!!!! The guy that took the money and gave the drinks , couldn’t even say hello or goodbye! Horrible manners and the look on his face was disgusting and disrespectful! He had so much hatred in his eyes… we didn’t say anything about it, but i will never go back there!
Atmosphere: 1
Food: 3
Service: 1
Jamil is the best worker ever, very fast, super humble and always makes my drinks perfectly!
Atmosphere: 5
Food: 5
Service: 5
After eating some of the food, I discovered that it contained hair. Immediately, I vomited. I was made to wait for a few minutes before I was served with hair.
Food: 1
Quick service. Good coffee. Clean
Atmosphere: 4
Food: 5
Service: 5
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