Tim Hortons

12265 23 Mile Rd, Shelby
(586) 997-0791

Recent Reviews

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Terry Martin

The food was good and the service was fast!

Atmosphere: 5

Food: 5

Service: 4

Rani Talo

If you go there and order French Vanilla you will get French hot water ..lol

Atmosphere: 2

Food: 1

Service: 1

Laura

They only gave us 18 Tim bits, supposed to be 20.

Atmosphere: 3

Food: 2

Service: 1

Shannon Sanchez

Won't be coming back to this location. Bunch of kids early in the morning that dont know what theyre doing and have obviously never been trained in customer service

Atmosphere: 2

Food: 2

Service: 1

Diana Mihaescu

Horrible customer service at the drive through!!!!! The guy that took the money and gave the drinks , couldn’t even say hello or goodbye! Horrible manners and the look on his face was disgusting and disrespectful! He had so much hatred in his eyes… we didn’t say anything about it, but i will never go back there!

Atmosphere: 1

Food: 3

Service: 1

Armenia Elias

Jamil is the best worker ever, very fast, super humble and always makes my drinks perfectly!

Atmosphere: 5

Food: 5

Service: 5

joseph cung

After eating some of the food, I discovered that it contained hair. Immediately, I vomited. I was made to wait for a few minutes before I was served with hair.

Food: 1

dean cain

Quick service. Good coffee. Clean

Atmosphere: 4

Food: 5

Service: 5

Tejas Nair

Ordered a refresher multiple times and it tasted like water! Customer service is very disrespectful. They purposefully dropped my food on the floor.

Atmosphere: 1

Food: 1

Service: 1

Linda Cygan

They gave me cold coffee & croissant sandwich

Food: 1

Service: 4

Dale Love

We have ordered delivery two times from this location and each time breakfast sandwiches had egg shells mixed into eggs. Really gross and totally preventable.

Food: 1

Tufail Numan

Customer service terrible. Coffee looked like milk. Girl was tweeking inside. Close this place down now.

Atmosphere: 1

Food: 1

Service: 1

Vitaliy Marynyak

This is apparently a drive-thru only Tim Hortons, it's past 10 am and the doors are still closed with a huge line on the drive-thru.

Atmosphere: 3

Food: 3

Service: 1

Monjur Chowdhury

let’s see here I was served five coffees that I ordered double double three large two medium all of the coffee tasted like there was no coffee and it was just like water terrible service. The guy said he was tired. He was shortstaffed and actually when we went to return it, he didn’t even wanna make us new coffee. He just gave us her money back so terrible employee service. I’d like some type of compensation for that wasted 45 minutes of my time to have a guy not even make me the coffee was terrible terrible.

marina seif

I bought 1 cream cheese sandwich there was no cheese on the sandwich the bread was hard.

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