Jimmy John's
22662 Pontiac Trail, South Lyon
(248) 486-7030
Recent Reviews
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Such cool people and the food was great
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery. Never showed up. Called store after 45 minutes and they said they had nobody to deliver. Had to go to store to pickup. In the store there were delivery drivers. They should have at least called to let us know they weren't going to deliver.
Atmosphere: 3
Food: 3
Service: 1
Same old same old… ask for napkins and for the sandwich to be cut in half when ordering on the app. Please explain to me why your drive through staff NEVER EVER EVER put napkins in the bag? And I’ve completely given up on the cutting thing, that never happens. This time I ordered a toasted sandwich, so hot right? They put the cold water bottle in the bag next to the sandwich so that just makes my supposedly hot sandwich cold. It’s just so annoying because it’s simple common sense.
Food: 4
Service: 3
Rude staff, incapable of toasting my sub. Won’t accept cash. And just overall disgusting. Wouldn’t feed my livestock with this food.
Atmosphere: 1
Food: 2
Service: 1
Called for delivery.Find out you're delivering with third party only take major credit cards won't take venmo or paypal and won't take cash.. Enough said I won't be ordering .. Never forget Cash is King!!
I won't even stop in at the store anymore!! Since my cash ain't good enough..
Atmosphere: 1
Food: 2
Service: 1
Worst JJs possibly ever. Just sat in line for 45 minutes in drive thru. Got handed drinks with pop dripping from them, and melted ice. Subs were fine, but freaky fast this JJs is not. Terrible!
Atmosphere: 2
Food: 3
Service: 1
Ordered online, I paid for extra mayo, I didn’t get any, asked for the sandwich to be cut in half, they also didn’t do that.
Atmosphere: 2
Food: 2
Service: 1
30mins for a sandwich. Slowest JJs around
Atmosphere: 1
Food: 1
Service: 1
Chip bag was opened and stale upon delivery my toasted chicken bacon ranch sandwich was soggy and little to none toppings to sandwich and no straw for my soft drink
Food: 1
Placed an order online @5:54. Arrived @6:07, waited at the drive through until my order was done @6:20. No comment, besides the fact that my coke was half filled and my order messed up. DONT GO HERE
Restaurantji Recommends
I was on my way home from work So I made a pick up order for two Number 17 with extra bacon and extra mayonnaise On the sandwich and extra on the side. I picked up my food and went home only to find that they messed up my order I had to drive back An extra 20 minutes.
When I arrived, they told me that they can make me two new orders and keep the mistake. At that point, I was thinking OK I accept this. But then, right after someone else told me that they’re just gonna put the bacon in my order. And I also accept this because it was clearly their mistake, I didn’t need to and shouldn’t have to drive the extra 20 minutes. I just won’t be coming back anymore.
I would recommend you to check your order before you leave
I’m accustomed to JJ’s being fast and efficient. The food has always been good, not great. However, it was always their consistency in preparation, quality and service that set them apart.
This JJ’s just plain stinks! The sandwiches are slopped together, they are slow and seemingly incompetent.
Compared to every other JJ’s I have ever been to across multiple states, this is by far the worst. I personally have never had a single complaint about JJ’s until now.
This location I have tried 3 times as they are now my local JJ’s. No more! Train your people and/or put someone responsible in charge.
Smells like pee and they want $10 for a tiny crappy sandwich, I walked out without ordering anything
The bread was so hard for multiple sandwiches that it hurt our jaw and teeth. We even called to let them know and they said we were wrong. Never going back
Delivery time is super slow. Waited about an hour for my food to be delivered when I’m working not even a minute down the road.
Atmosphere: 1
Food: 1
Service: 1
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