Subway

22341 Pontiac Trail, South Lyon
(248) 437-9393

Recent Reviews

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Brett Hamilton

Picked up a lunch order, got almost none of it right, nowhere to bring it up on the app, don't go here, if anything find a different subway

Kira McDevitt

Ordered on the app.. waited required time. When I arrived I was told it would be a few. Watched 3 walk-in customers who came in behind me and have made-to-order sandwiches prepared for them before the staff began preparing my sandwich, which had been ordered 35 minutes prior at that point. Never enough staff.

Mike Y

I went in today to order two foot-long subs, there was no one at the front counter, but a kid looked out the back hall door to see if anyone was there. All of a sudden three workers came out of the back and asked me what I wanted. I started my order with The first sub and he started to make it as he was laying the meat on the first sub a fellow coworker saw a friend outside and yelled hey Nathan‘s outside the kid making my sub, ran through the back, kitchen out the door past me and out the front door stopping making my sandwich. I was shocked at what was happening I said are you kidding me and the next kid said I’ll finish making them. how unprofessional I would fire that kid on the spot in the middle of making my sandwich. He decided to run outside to see his friend. The new kid started making my sandwich and the kid came back in talking about his friend and how it was cool to see him I couldn’t believe what was happening. The kid who ran outside started to help make my sandwich and I told him don’t touch anything. Let the kid who started finishing making my sandwich finish. I cannot believe an establishment will employ people who will just stop making your food in the middle and just run outside and do whatever they want where is management in this place? This is just ridiculous. God help the kids in this town! Jesus! hey management, if you’re reading this figure out who’s working for you and figure out how to better serve your clients.

Mar K.

Friendly and hard-working staff. Very clean atmosphere, too.

Leslie Conatser

Great subs.

Kyle Benyi

Just sad. I didn't realize you had to order marinara sauce on your meatball marinara sub. And I guess that's cheese. Just sad

Patricia Price

Ryan always greets with a smile and has a good attitude! The restaurant is always clean. The food is always fresh and good!😊

Atmosphere: 5

Food: 5

Service: 5

M L

I get subs here all of the time for my family. Always go in and order. The workers are nice, fast and efficient. The food quality is excellent, 20 visits at least over 2 years and zero issues. Best subway around. Store is very clean also.

Atmosphere: 5

Food: 5

Service: 5

Joshua Coy

Food is good, but if you order online expect to wait an extra 20 minutes than what the pickup time is. Ordered two foot long subs around 12:10 or so, pickup time was 12:30. Got there and they still haven't even gotten my order done yet. Had to wait there while they continued to serve all of the walk-in customers that kept lining up. Didn't walk out of there until around 12:50....they should focus on prioritizing online orders that were placed way ahead of the walk-ins. Not necessarily blaming the workers, there were only two of them in there while it was busy, but getting a third to focus on online orders wouldn't hurt while the others focus on the walk-ins.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Cookies, Steak & Cheese, Black Forest Ham

sophia !!

caroline is the most efficient and beautiful worker in all of the ton. her presence makes me want to come back every day. every hour. i don’t even like sandwiches but caroline has turned me.

Atmosphere: 1

Food: 1

Service: 5

Cottle

Outstanding service from Justin behind the counter tonight. His attention to detail, speedy yet careful preparation, and great recommendation made my subway experience delightful. Keep up the fantastic work Justin, I’ll be coming in again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey

Georgw Bros

The morning lady was extremely rude to me and my wife upon just asking for our online order. Wasn't expecting to be almost screamed at for just asking a question....

Atmosphere: 5

Food: 5

Service: 1

Baa Paa

Bad experience never going there!

Atmosphere: 1

Food: 1

Service: 1

Brooklyn O'Neill

We placed an online order, which they accepted and charged us for, almost an hour before they closed and when we got there 5-10 minutes later there was a paper saying they closed early and no way for us to cancel the order, get our food, or get a refund. We tried calling a customer service number and the store and couldn't get any help with it. Awful experience.

Scraner Saphora

Subway is so good, and this place is so great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Boss

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