Worst customer service of my life and stale, overpriced food.
Atmosphere: 1
Food: 1
Service: 1
Mae
genuinely god-awful. the food is okay AT TIMES, but the employees at this location are the most downright disrespectful people you will ever meet. my fiancé, a paying customer, got yelled at today by an employee behind the counter for asking for a cup??? one that he paid for? when i went in a few days prior, the employee THREW my bag down onto the countertop. everybody at this establishment needs to be fired and that’s not an exaggeration. there is zero excuse to be treating customers this way. if it was a one-time thing because somebody was having a bad day, maybe i’d KIND of understand but this behavior is consistent and has occurred nearly every time i, or anyone i know, has come in.
Atmosphere: 1
Food: 2
Service: 1
Darline Shepherd
Went through the drive-through for my daily happy hour medium root beers. The two young people at the window were very very friendly. They even reminded me to give you your review. I have been in customer service for 48 years and I know how much good reviews mean to you.
Atmosphere: 5
Food: 5
Service: 5
Mark
The staff are just horrible. I came in today around 5 o’clock and watched a young lady with dirty blonde hair throw people’s food down on the counter and had a very poor attitude. Barely anyone came up to greet people up front. For the bad service that I got, the food barely made up for it.
Atmosphere: 1
Food: 3
Service: 1
Emmy
Today and most days I’m there, the staff are impolite. Specifically the one who served me today who tossed my food down, and walked away. When I asked for my cup after 5 minutes of waiting for someone to return to the front, she said “I was going to give it to you”. I work in food service so I know how it feels but her attitude was not right.
Atmosphere: 1
Food: 4
Service: 1
Jillian Wiseman
Food was great, whoever worked at the window today around 1-1:30, absolutely vile attitude. Female, short black hair. I understand people have bad days, but even on my worst days I suck it up if I’m at work. Do better.
Atmosphere: 3
Food: 4
Service: 1
Bernie de Ands
hell no i didn’t get what i wanted and i asked for a refund never got it. The soda machine came out red then the original color, I got lemonade and it was reddish yellowish.
Atmosphere: 1
Food: 1
Service: 1
kathryn brown
they forgot my chalupa :( but the food was good otherwise
Atmosphere: 3
Food: 3
Service: 5
Ted Overstreet
Just sat in line for 20 minutes just to be told they were out of everything. Garbage
Randall Kuna
The worst experience I’ve had in a decade. The staff lied about making something I ordered fresh, so I came back in to get a replacement. They made it but with an attitude and yelled good bye to me on my way out. Not my fault you can’t make the simplest food known to man and are unhappy.
they have almost never gotten an order right when i’ve gone :(
Samantha
I accidently put Ham instead of Sam on the order name. This worker lady decided to scream and cuss at me even after i apologized. Today was my birthday and I wanted a good pick me up and instead I got screamed at by a full grown adult. It ruined my experience and hurt my feelings. They also put no cheese on my cheese quesadilla and when I went to get my food, she rolled her eyes at me, and practically threw the bag at me. This was so unprofessional. Do better Taco Bell!
Ash Lee
Second time that I have come here and they tried to tell me, DoorDash was not here and it should’ve been. Don’t have this problem in New Hudson.
Meaghan O
This particular location has struggled for a long time. A few months ago there was some positive reviewed and maybe some changes had been made. Have gone back a couple times and no complaints. Went back today. We got the wrong slushy, they forgot my large Pepsi, forgot the chips for my nachos. Not sure what’s going on but I am praying we haven’t gone backwards.
133elicias
Horrible customer service and the food is even worse. Asked for a quesadilla combo with east creamy jalapeño sauce. At least melt the cheese. The picture speaks for itself!!
Worst customer service of my life and stale, overpriced food.
Atmosphere: 1
Food: 1
Service: 1
genuinely god-awful. the food is okay AT TIMES, but the employees at this location are the most downright disrespectful people you will ever meet. my fiancé, a paying customer, got yelled at today by an employee behind the counter for asking for a cup??? one that he paid for? when i went in a few days prior, the employee THREW my bag down onto the countertop. everybody at this establishment needs to be fired and that’s not an exaggeration. there is zero excuse to be treating customers this way. if it was a one-time thing because somebody was having a bad day, maybe i’d KIND of understand but this behavior is consistent and has occurred nearly every time i, or anyone i know, has come in.
Atmosphere: 1
Food: 2
Service: 1
Went through the drive-through for my daily happy hour medium root beers.
The two young people at the window were very very friendly. They even reminded me to give you your review. I have been in customer service for 48 years and I know how much good reviews mean to you.
Atmosphere: 5
Food: 5
Service: 5
The staff are just horrible. I came in today around 5 o’clock and watched a young lady with dirty blonde hair throw people’s food down on the counter and had a very poor attitude. Barely anyone came up to greet people up front. For the bad service that I got, the food barely made up for it.
Atmosphere: 1
Food: 3
Service: 1
Today and most days I’m there, the staff are impolite. Specifically the one who served me today who tossed my food down, and walked away. When I asked for my cup after 5 minutes of waiting for someone to return to the front, she said “I was going to give it to you”. I work in food service so I know how it feels but her attitude was not right.
Atmosphere: 1
Food: 4
Service: 1
Food was great, whoever worked at the window today around 1-1:30, absolutely vile attitude. Female, short black hair. I understand people have bad days, but even on my worst days I suck it up if I’m at work. Do better.
Atmosphere: 3
Food: 4
Service: 1
hell no i didn’t get what i wanted and i asked for a refund never got it. The soda machine came out red then the original color, I got lemonade and it was reddish yellowish.
Atmosphere: 1
Food: 1
Service: 1
they forgot my chalupa :( but the food was good otherwise
Atmosphere: 3
Food: 3
Service: 5
Just sat in line for 20 minutes just to be told they were out of everything. Garbage
The worst experience I’ve had in a decade.
The staff lied about making something I ordered fresh, so I came back in to get a replacement. They made it but with an attitude and yelled good bye to me on my way out. Not my fault you can’t make the simplest food known to man and are unhappy.
Restaurantji Recommends
they have almost never gotten an order right when i’ve gone :(
I accidently put Ham instead of Sam on the order name. This worker lady decided to scream and cuss at me even after i apologized. Today was my birthday and I wanted a good pick me up and instead I got screamed at by a full grown adult. It ruined my experience and hurt my feelings. They also put no cheese on my cheese quesadilla and when I went to get my food, she rolled her eyes at me, and practically threw the bag at me. This was so unprofessional. Do better Taco Bell!
Second time that I have come here and they tried to tell me, DoorDash was not here and it should’ve been. Don’t have this problem in New Hudson.
This particular location has struggled for a long time. A few months ago there was some positive reviewed and maybe some changes had been made. Have gone back a couple times and no complaints. Went back today. We got the wrong slushy, they forgot my large Pepsi, forgot the chips for my nachos. Not sure what’s going on but I am praying we haven’t gone backwards.
Horrible customer service and the food is even worse. Asked for a quesadilla combo with east creamy jalapeño sauce. At least melt the cheese. The picture speaks for itself!!
Loading...