Beyond Juicery + Eatery

I came in to enjoy a fresh raw juice (yum) and when I approached the counter the individual was ready to take my order. Abruptly, she diverted her attention to her coworker as I was beginning to place my order. She never stopped to say one moment or anything. I stood there as she walked away. How much ruder do you have to be to a guest. As she took a few steps I asked is someone going to take my order. She said I needed to help her. Honestly, I understand the various demands that are placed upon workers, but a simple I will be with you in a moment woukd have solved the blantant disregard of me wanting to enjoy a fresh raw juice. The kicker of this horrible experience was she walked back to the register with a let me tell you something story. Why couldn't she tell the assumed quailfied coworker hold on a second let me take this order or at least state to me hold on one second. I really don't like coming to this locatiom, but it's close to home.

Atmosphere: 3

Food: 5

Service: 1

Loyalty just doesn’t matter in Southfield. Excited to redeem 200 points for a Salad, but the eggs went bad in a couple days while in the refrigerator. I didn’t think to call Beyond Juice immediately, but took a picture. Went back to Beyond Juice the 4th day, when I had the some time, to be told it was my fault and that I did something wrong!

Atmosphere: 3

Food: 3

Service: 3

They have one pace....SLOW. They're attitude is 'we'll get to it when we get to it'. Frustrated that I continuing to come back, but it's the raw juice that keeps me coming back - not the grumpy, slow service. Leaving here annoyed. Again.

Atmosphere: 3

Food: 4

Service: 1

Order was done and ready when I needed it. Clean facility.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Immunity Booster Bundle

The worst Beyond… no sense of urgency or enthusiasm.. smoothies are great if they’re made correctly and in a timely matter but everyone seems to hate their job.

Atmosphere: 1

Food: 4

Service: 1

Too many unaware young people working there. She using the same gloves to make your food and drink that she wearing when she touching her phone, and taking your money.

Poor service very slow waited 20 minutes for a wrap then the heavy set chick just sets the food on the counter like I didn’t wait for 20 minutes standing there, do better

Atmosphere: 1

Food: 4

Service: 1

Great customer service. The food is really good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cosmic Dream Acai Bowl

Placed an online order today. Arrived at the store 15 minutes later, waited for another 10 and then asked the girls the status of it. They asked how I placed the order and I told them online. They said "Oh, our printer isn't printing the online orders." Well, that's great for you but why would you think I knew that. Literally had not even occurred to them. No apology, just a blank stare. I asked for a refund which took another 5 minutes to figure out. Next time your printer isn't working, let the customer know when they walk in - Don't wait for the customer to try to figure that out. I wonder how long I would have had to stand there for one of the 3 working to actually say something! Terrible customer service.

Atmosphere: 1

Food: 4

Service: 1

Ordered online 30 minutes in advance for them to not have my smoothie even started, then I sat in there and waited 10 minutes for them to not tell me it was ready and they just sat it on the pick up rack. Poor customer service, could’ve simply said “hey, your smoothie is ready sorry about the wait”.

Ordered online 30 minutes in advance for them to not have my smoothie even started, then I sat in there and waited 10 minutes for them to not tell me it was ready and they just sat it on the pick up rack. Poor customer service, could’ve simply said “hey, your smoothie is ready sorry about the wait”.

Orders are always fresh, perfect and delivered fast!!! Thank you for making our day!

Food: 5

Service: 5

Ordered an Acai bowl and it was literally frozen to the point i broke my plastic spoon trying to eat it…

Food: 2

Service: 1

I have ordered breakfast delivery from here a few times and Everytime their burritos have been excellent. They are filling if you get a drink with without feeling heavy after. Their packaging is always well put together too.

Stopped by to try their new Wildberry Glow smoothie. It was delicious! Love the berry flavour and it looked really pretty! It was giving Erewhon and I read that the smoothie has over 20 beauty focused ingredients, such as collegen proteins, acerola extract and biotin. Last time I was here, I also got an avocado wrap which was yummy too. Store is always clean, folks who work there are nice, so I definitely will be back!

Atmosphere: 4

Food: 4

Service: 4