Boston Market

29940 Southfield Rd, Southfield
(248) 557-7020

Recent Reviews

Jasmine A.

Either this is a front for a drug ring or a complete joke of a restaurant. How can you run out of chicken for days when its the main food you offer? Not open for normal posted business hours. Food looks like its been sitting there for days and the staff look pissed

Regina E.

I've gone to this location twice within the past week and each time there has been a sign on the door indicating that the store is closed due to low/no staffing. I'm not sure if a permanent closure is on the horizon, but I wouldn't be surprised if so. Call before you chance it.

Char S.

This place is closed. And took my online order. Unacceptable. Discontinue the online orders. That's crazy

Elizabeth Mccartha

Excellent customer service. She was working alone but gave service with a smile. Very apologetic for not having the items I ordered online. She should be allowed to go and train others and other stores for customer service.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Rotisserie Chicken, Mac

G Marley

Not even really Boston market anymore, no white gravy, piss poor soggy “country fried chicken”

Atmosphere: 1

Food: 1

Service: 2

Steven Laughlin

They are good,the only thing they are closed on Friday for the past month

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Meatloaf

Richard Horton

The worst customer service of the online order to have half the food did not contact me one not there at all

Mini George ballon

Ordered a family meal on Sunday at 5:30. Order goes through and the stores not even open. Just shut down this store it’s never open.

Nick B.

Very poor experience, very bad management. Food was terrible, staff was unprofessional, restrooms are locked, had to beg to use the restroom. Do not eat here.

Atmosphere: 1

Food: 1

Service: 1

Dwayne Smith

Order online but the store was closed, still no refund been calling sending emails to their district manager and support line no response 0

Atmosphere: 1

Food: 1

Service: 1

Chassity Trice

Zero stars if I could. THEIR DOORS are locked at 9:17 PM and google and their actual door lists they close on Thursday’s at 10PM.I have been to this location in the past and the staff are very rude as well.Poor service and unreliable hours, do not come here!

Brandon Heard

You've charged me for food from a online order that was accepted durning your business hours. Then I show up to get my family's meal, closed. It been a week still no refund.

Atmosphere: 1

Food: 1

Service: 1

Eatonia Williams

This was the meal that I ordered yesterday online and yes, it was given to me in this white, styrofoam container. The food tasted as awful as it looked.

uTubeNoITube

DO NOT ORDER FROM HERE!These thieves should be prosecuted for literally STEALING money from people by taking orders and being CLOSED and not giving you your food OR a refund! You call and no one answers and the restaurant is closed more often than not during hours they claim are their business hours!I am not going to have to file a fraud complaint with my credit card company over these crooks. I hope they are sued into oblivion for their thievery.

pebble moss

this location is struggling in more ways than one. showed up during “open” hours and everything was dark, food dispensers were covered in plastic and dust and no staff were at the counter, not a great look.

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