Chicken Shack Southfield

29191 Northwestern Hwy, Southfield
(248) 945-0900

Recent Reviews

Morning Star

Didn't go here

Toya Boyce

Every time we come to this location we always get amazing customer service and fresh food!!!! Thank you to Nick, Anthony, & Alger for consistently providing a great experience!!!

Atmosphere: 5

Food: 5

Service: 5

Madi P.

Service was decent BUT the girl cooking had noo hair net on and I had two pieces of hair in my food!! I ordered the bbq chicken wings and potatoes Chicken had no bbq on them...potatoes had hair in it. Very disgusting. I couldn't even eat after that.

David Cross

Chicken wasn't Done Pink inside could not eat hoping not to get sick!

Lorenza T.

Chicken was much better this time. Service was good, didn't take long to get my order. Restaurant looked clean and inviting. No one was dining inside.

Gerald Holder

Food was alright. Looks like under new

Atmosphere: 5

Food: 5

Service: 5

andrew treece

Not impressed. The fish was very small and seemed like boxed frozen fish sticks from the freezer section of the super market, the chicken was dry, but ok.....Everything lacked real flavor. The BBQ sauce was different, not bad but had to buy the sauce to dip the chicken in and the price was so high....it should have come with a sauce. The "english" cod didnt have any malt vinegar (said they didn't have any) , didn't offer any ketchup, but did get tarter sauce. Over all.....the potatoes were the best part, but it was because of all the 100% real fake imitation butter sauce they use to doctor them up. Considering the cost, value, quality and quantity......I wouldn't recommend them.

Atmosphere: 3

Food: 2

Service: 3

Curtis Schroeder

Basic chicken shack, basic service, lots of old equipment in the hallway is the

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Tenders, Onion Rings

Allison Hester

First time here. I let them know this. No greeting. I had to ask him "can you help me?"It took 30 minutes for a two piece leg and wing and fries and roll for $12+ bucks.I asked can I have some hot sauce and he said "we don't have any". Thus place barely had anyone in the restaurant either.The cookw were doing more talking than cooking.

Atmosphere: 1

Food: 2

Service: 1

johnathon banks

As much as I love stopping by on my way to and from the airport.. love the food but the customer service needs help.. BAD!!!!

Atmosphere: 2

Food: 5

Service: 2

Ruben Fowlkes

Has been steadily going downhill over the years.

Atmosphere: 3

Food: 3

Service: 3

Roxanne Brock

Bogo is only on lineI had an issue that fixed in store ?

Atmosphere: 4

Food: 4

Service: 5

Jaime S.

Horrible. Don't go. This place is trash. I should've read the reviews before coming here last week. Curly hair kid at the register constantly touching his hair. Clown looking chick with weird pink hair was extremely rude to multiple customers and constantly running to the back to go on her phone. Even if you order ahead of time you'll be waiting. Go to their other location on Woodward!!

Matthew Johnston

Food quality is decent and tasty.

Atmosphere: 4

Food: 3

Service: 4

Jessica Turner

98% of the staff were polite and courteous, however, there was one individual in particular that was rude and extremely unprofessional. This individual was loud and speaking to their coworkers very unprofessional and had to be excused from behind the counter. I believe it was the manager who apologized to the customers for that person's behavior. My order took 30+ minutes to be completed, however there were four people ahead of me who hadn't received their food yet and a HUGE catering order was being made as well. I would never return to this location thanks to the #ghettoredbonnetgirl

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Tenders, Chicken Bites

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