Chipotle Mexican Grill

Bro how is this place not shut down. Terrible service. Everyone is just laughing and joking while the line wraps around the store. The food is horrible. Horrible experience.

Atmosphere: 1

Food: 1

Service: 1

I really really really hate going here. The female employees don't want to work AT ALL!!!! WORST CHIPOTLE IN THE STATE HANDS DOWN!!!!!

Atmosphere: 1

Food: 1

Service: 1

Customer service is horrible, how is it 2 in the afternoon and you don't have your store prep right for service, no queso for customers.

Atmosphere: 2

Food: 2

Service: 2

Usually a lengthy wait but food is always good. Great place to go but maybe not during your lunch break.

Atmosphere: 4

Food: 5

Service: 4

Went during middle of lunch hour. Restaurant full of workers all busy in the back. NO ONE serving clients. When they finally started serving customers I’d been in line over 10 minutes. I videoed the experience. 3 customers walked out while waiting for them to start serving customers. Then ONLY 1 person served the line. Horrible customer service.

Atmosphere: 2

Food: 4

Service: 2

This location is just terrible all around. Too much to list. Last visit ever.

Atmosphere: 1

Food: 1

Service: 1

I get the same bowl (white rice, pinto beans, corn salsa, pico de Gallo, and double chicken) It's consistently delicious. Chipotle has my ❤️🫶

Atmosphere: 5

Food: 5

Service: 5

Food usually good but staff not always the best. Cleaning habits around food service area should be reviewed. Hairnets would also be nice.

Atmosphere: 3

Food: 4

Service: 3

Food don't taste the same. Green sauce taste bland and guacamole bland.

Atmosphere: 3

Food: 2

Service: 5

They are always late to open and the food is dry and old. Just not worth the money and my wasted time.

Not open till 11. Literally the worst store ever!! Lazy workers ran by kids!! The manager should be ashamed

Atmosphere: 1

Food: 1

Service: 1

Worst service at any Chipotle I’ve been to in MI (I’ve been to over 15). They NEVER complete online orders on time (over 4 tries). ALWAYS they will have you wait 20 to 30 minutes past your listed pick up time. To add a cherry on top, staff refuses to great you, give you updates on the food, or behave professionally. If anything, they do everything in their power to ignore you’re there so they don’t get questions on the order you should’ve picked up half an hour ago. If they can’t complete an order on time DONT TAKE MONEY FOR THE ORDERS. See photo, everyone is waiting for their ordered food or ANY service. We should all be getting our money back.

Atmosphere: 1

Food: 2

Service: 1

The rice this particular day was not completely cooked and the chips were way too salty. I blew $20 on food I cannot eat.

Service: 4

After eating this place 5x a week on my work lunch, I refuse to spend another dollar here. I’ll literally go here 15 mins on purpose after the app says my order is ready…. And it’s never ready. I’ve talked to the manager respectfully and get no improvements. She blames her team… but it’s her team. They always run out of chicken and the service blows minus one nice young lady. I’ll take my $50-65 a week next door to chic-fil-a for their salads. If you don’t believe my word on how bad this place has become… just look at all the recent reviews.

Atmosphere: 1

Food: 1

Service: 1

Good food

Atmosphere: 5

Food: 5

Service: 5