Uber Eats failed to deliver my order. Justin, the GM, at the Southfield store (off evergreen) took care of my situation right away. I order from there alot and ive always had a good experience. Brett Marker
Atmosphere: 5
Food: 5
Service: 5
Cordell Lovelady
Horrible. Food not tasty.
Food: 1
Mehul
Best food a service and cookie is the best in the world
Atmosphere: 5
Food: 5
Service: 5
Omar Gomez
It's what you would expect from a Jimmy John's. Amazing sandwich and it always hits the spot. Also, the service was pretty quick.
Atmosphere: 5
Food: 5
Service: 5
Kayla
Tanika was such a kind heart, thank you for god service
Atmosphere: 5
Food: 5
Service: 5
Evan
Freaky SLOW. Ordered my sub online the other day at 11:35. Got to the store around 11:50. 2 people in front of me. My sub wasn’t in my hand until 12:10. There are a few good employees here (you know who you are) who actually care and try to provide good, fast customer service.. but they are dragged down by the other ones who move at the speed of molasses, and who hate you for even walking in the door.
Atmosphere: 2
Food: 5
Service: 1
Matt Kemper
A water cost you $2.84
Atmosphere: 1
Food: 1
Service: 1
jason furness
Ordered Bootlegger club for lunch, got here fast food was good, but they forgot my drink...paid for a combo and delivery fee and only got sandwhich and a cookie 😡
Atmosphere: 1
Food: 3
Service: 1
Pat Banks
Sloppy sandwich!!!! No spinach, green peppers, yellow peppers available. Tomatoes were dripping when placed on the bun. Not asked if you wanted your bread toasted. Just did it.
Atmosphere: 5
Food: 1
Service: 5
Veronica Gilbert
Stopped by at 10 minutes to 9, doors are unlocked and store hours say they close at 9. Was told that they were closed as soon as we walked in. Horrible service considering they are one of the few quick serve restaurants in area. If the store is closed doors should be locked and hours updated.
If I can 0 stars for Service I would. I walk in, and I am half way in the door and the man behind the counter shouts out do you have an online order. I said no. I didn't even get to the counter yet and he says what can i get you. I never been to JJ so I did not know what to get but I felt rushed and picked anything. I gave him the order, he didn't ask what size sandwich, he didn't ask if I wanted a combo or pickle or anything just started to ring it up. He didn't say thank you, didn't give me a receipt nothing. I looked around no one in the restaurant sitting down. There was trash bags piled at the door waiting to be taken out. NOT a very customer service friendly place at all. I will never go to any place if they don't have good friendly customer service.
Atmosphere: 1
Food: 3
Service: 1
Kerri Charles
Why market as “freaky fast service” and then have employees that move at a glacial pace. I placed a pick up order. Drove 8 minutes to the store. Told them I was picking up an order for myself and they hadn’t even looked at the ticket. Then stand there on their phone and give me attitude. I hate teenagers.
Will Anderson
This the 2nd time I went in at 7:30pm and they told me they don't have any bread or wraps and they close at 9pm , they never have anything always run out and you got a whole hour and half to close
Service: 1
Carletta Griffin
The service was awful. Employees were laxed in their service. No one was in there and counters were dirty. I will not be back! Asked lady who made my sandwich which was thrown together - for a bag and she said down at the end of the counter. No - not returning!
Please share with staff they need to step it up—- please. Their jobs exist because we as customers- let’s do better!
Atmosphere: 2
Food: 3
Service: 1
Lydia Gill
THEE ABSOLUTE WORST SERVICE ON THE PLANET! Do not COME HERE!!
Uber Eats failed to deliver my order. Justin, the GM, at the Southfield store (off evergreen) took care of my situation right away. I order from there alot and ive always had a good experience. Brett Marker
Atmosphere: 5
Food: 5
Service: 5
Horrible. Food not tasty.
Food: 1
Best food a service and cookie is the best in the world
Atmosphere: 5
Food: 5
Service: 5
It's what you would expect from a Jimmy John's. Amazing sandwich and it always hits the spot. Also, the service was pretty quick.
Atmosphere: 5
Food: 5
Service: 5
Tanika was such a kind heart, thank you for god service
Atmosphere: 5
Food: 5
Service: 5
Freaky SLOW. Ordered my sub online the other day at 11:35. Got to the store around 11:50. 2 people in front of me. My sub wasn’t in my hand until 12:10. There are a few good employees here (you know who you are) who actually care and try to provide good, fast customer service.. but they are dragged down by the other ones who move at the speed of molasses, and who hate you for even walking in the door.
Atmosphere: 2
Food: 5
Service: 1
A water cost you $2.84
Atmosphere: 1
Food: 1
Service: 1
Ordered Bootlegger club for lunch, got here fast food was good, but they forgot my drink...paid for a combo and delivery fee and only got sandwhich and a cookie 😡
Atmosphere: 1
Food: 3
Service: 1
Sloppy sandwich!!!!
No spinach, green peppers, yellow peppers available. Tomatoes were dripping when placed on the bun. Not asked if you wanted your bread toasted. Just did it.
Atmosphere: 5
Food: 1
Service: 5
Stopped by at 10 minutes to 9, doors are unlocked and store hours say they close at 9. Was told that they were closed as soon as we walked in. Horrible service considering they are one of the few quick serve restaurants in area. If the store is closed doors should be locked and hours updated.
Service: 1
Restaurantji Recommends
If I can 0 stars for Service I would. I walk in, and I am half way in the door and the man behind the counter shouts out do you have an online order. I said no. I didn't even get to the counter yet and he says what can i get you. I never been to JJ so I did not know what to get but I felt rushed and picked anything. I gave him the order, he didn't ask what size sandwich, he didn't ask if I wanted a combo or pickle or anything just started to ring it up. He didn't say thank you, didn't give me a receipt nothing. I looked around no one in the restaurant sitting down. There was trash bags piled at the door waiting to be taken out. NOT a very customer service friendly place at all. I will never go to any place if they don't have good friendly customer service.
Atmosphere: 1
Food: 3
Service: 1
Why market as “freaky fast service” and then have employees that move at a glacial pace. I placed a pick up order. Drove 8 minutes to the store. Told them I was picking up an order for myself and they hadn’t even looked at the ticket. Then stand there on their phone and give me attitude. I hate teenagers.
This the 2nd time I went in at 7:30pm and they told me they don't have any bread or wraps and they close at 9pm , they never have anything always run out and you got a whole hour and half to close
Service: 1
The service was awful. Employees were laxed in their service. No one was in there and counters were dirty. I will not be back!
Asked lady who made my sandwich which was thrown together - for a bag and she said down at the end of the counter. No - not returning!
Please share with staff they need to step it up—- please. Their jobs exist because we as customers- let’s do better!
Atmosphere: 2
Food: 3
Service: 1
THEE ABSOLUTE WORST SERVICE ON THE PLANET! Do not COME HERE!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Turkey Tom
Loading...