I had the pleasure of being served by Ladon/Ladonna(apologize if I spelled your name wrong) at theSouthfield store on Greenfield. Expressed my concern about her working there by herself especially at night. Had a good conversation and my sandwich was made right. GIVE THIS WOMAN A RAISE!!
Food: 5
Service: 5
Travis Davis
Well idk what everyone’s problem is…. I love this place!
ayokii allen
Ladonna is the best with customer service our food was absolutely great 👍🏽.
Atmosphere: 5
Food: 5
Service: 5
Cody Lovelace
We ordered delivery two hours ago. First the store called to say they had no bread and it would be 25 minutes. The delivery then routed to Uber and the first driver stole our food without confirming pickup. We have had five drivers assigned and removed from the order with no way to contact Uber support. The store has said there is nothing they can do even remaking our order.
Edit: I contacted Jimmy John’s support and spoke with the general manager who was very kind. I was told that a refund should sent to my card a week ago but have not received that refund. I was offered a $25 credit but my order was over $50.
Atmosphere: 1
Food: 1
Service: 1
Robbie Parente
This truly might be the actual worst jimmy johns in the state of Michigan. If you order on the app ahead of time you won't need to wait 45 mins in the store for your freaky fast sub but you will definitely get whatever sub they decide to make. If you go in the store you will wait a ridiculously long time. And honestly the worst part about how slow it is sitting in there you will see how filthy that store is and it will make you regret even picking it up in the first place.
Atmosphere: 1
Food: 1
Service: 1
Lorie Rogers
Food was great service was excellent
james faux
Locked doors 30 mins early
Eliana Bennett
I normally am not a Karen but this location has gone so downhill
Absolutely abysmal service. They are a mile from my house and I normally would just pick it up but a few times when I was caught up in something and just ordered delivery to save myself time it’s ended up taking over an hour for it to be delivered
This location uses uber to deliver their orders, and from the sounds of it when I called they had straight up forgotten to set my order for delivery. I’m expecting it to be completely soggy by the time it gets here.
Never ordering from this location again.
Food: 2
Service: 1
Recommended dishes: Italian Night Club
Tiya Brown
The white lady there do not answer the phone she has a attitude I called off one number she didn’t answer I called off another she answered, got disconnected called back no answer I then go up there and it’s nobody there , let’s be honest jimmy john is never busy she’s sitting there on her phone watching TikTok smh I will never order or buy food here again and I’m also a jimmy John member
Olivia Nicole
The workers were absolutely filthy I rather eat off my kitchen floor (and I have a dog) they are rude and unprofessional, my order was wrong after I had a long day, this place needs to shut down it’s just poor and really shines a light on how much of a failure the education system is and if this is the future of Jimmy johns, subways going to keep winning
I don’t even leave Google reviews, but this is the worst Jimmy John’s I have ever been to. I’ve been here three times and every time my sandwich has been wrong. The icing on the cake was when I ordered two sandwiches and I got home and they had no freaking meat And the lady over the phone wanted to argue. Tell me that I was just trying to get free meat like let’s be real. What does the sandwich cost $10?????? Only someone who is petty and works at a fast food restaurant would even think to say that to someone. If I could leave zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Shanelle Oliver
They’re liars. I went there at 845 and they allegedly closes at 9 but they were closed earlier because I guess they had something to do
Seth Carlson
I hate this location, slow service and they screw up orders all the time. Went through the drive through and asked for the Jimmy Cubano and specifically asked for lettuce and tomatoes (since the sandwich usually doesn't come with it). Drive through attendant tells me all sandwiches come with lettuce and tomato (despite the menu specifically saying this is not true for the Cubano). I get my sandwich and take it home and of course it doesn't have the lettuce and tomato I ordered. This is just par for the course, screw this place.
Food: 1
Service: 1
Anthony Morson
I was kind of disappointed because they had no cucumbers and I like cucumbers on my sandwich but overall everything was good
Atmosphere: 5
Food: 5
Service: 5
Mariel Maddox
Don't even bother getting delivery from here. Takes too long and when I called asking about my order, the guy was incredibly rude to me. I ordered a 30 oz drink and they gave me a 20 oz. My sandwich was soggy by the time I got it. This place is an embarrassment to the jimmy johns franchise
I had the pleasure of being served by Ladon/Ladonna(apologize if I spelled your name wrong) at theSouthfield store on Greenfield. Expressed my concern about her working there by herself especially at night. Had a good conversation and my sandwich was made right. GIVE THIS WOMAN A RAISE!!
Food: 5
Service: 5
Well idk what everyone’s problem is…. I love this place!
Ladonna is the best with customer service our food was absolutely great 👍🏽.
Atmosphere: 5
Food: 5
Service: 5
We ordered delivery two hours ago. First the store called to say they had no bread and it would be 25 minutes. The delivery then routed to Uber and the first driver stole our food without confirming pickup. We have had five drivers assigned and removed from the order with no way to contact Uber support. The store has said there is nothing they can do even remaking our order.
Edit: I contacted Jimmy John’s support and spoke with the general manager who was very kind. I was told that a refund should sent to my card a week ago but have not received that refund. I was offered a $25 credit but my order was over $50.
Atmosphere: 1
Food: 1
Service: 1
This truly might be the actual worst jimmy johns in the state of Michigan. If you order on the app ahead of time you won't need to wait 45 mins in the store for your freaky fast sub but you will definitely get whatever sub they decide to make. If you go in the store you will wait a ridiculously long time. And honestly the worst part about how slow it is sitting in there you will see how filthy that store is and it will make you regret even picking it up in the first place.
Atmosphere: 1
Food: 1
Service: 1
Food was great service was excellent
Locked doors 30 mins early
I normally am not a Karen but this location has gone so downhill
Absolutely abysmal service. They are a mile from my house and I normally would just pick it up but a few times when I was caught up in something and just ordered delivery to save myself time it’s ended up taking over an hour for it to be delivered
This location uses uber to deliver their orders, and from the sounds of it when I called they had straight up forgotten to set my order for delivery. I’m expecting it to be completely soggy by the time it gets here.
Never ordering from this location again.
Food: 2
Service: 1
Recommended dishes: Italian Night Club
The white lady there do not answer the phone she has a attitude I called off one number she didn’t answer I called off another she answered, got disconnected called back no answer I then go up there and it’s nobody there , let’s be honest jimmy john is never busy she’s sitting there on her phone watching TikTok smh I will never order or buy food here again and I’m also a jimmy John member
The workers were absolutely filthy I rather eat off my kitchen floor (and I have a dog) they are rude and unprofessional, my order was wrong after I had a long day, this place needs to shut down it’s just poor and really shines a light on how much of a failure the education system is and if this is the future of Jimmy johns, subways going to keep winning
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don’t even leave Google reviews, but this is the worst Jimmy John’s I have ever been to. I’ve been here three times and every time my sandwich has been wrong. The icing on the cake was when I ordered two sandwiches and I got home and they had no freaking meat And the lady over the phone wanted to argue. Tell me that I was just trying to get free meat like let’s be real. What does the sandwich cost $10?????? Only someone who is petty and works at a fast food restaurant would even think to say that to someone. If I could leave zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
They’re liars. I went there at 845 and they allegedly closes at 9 but they were closed earlier because I guess they had something to do
I hate this location, slow service and they screw up orders all the time. Went through the drive through and asked for the Jimmy Cubano and specifically asked for lettuce and tomatoes (since the sandwich usually doesn't come with it). Drive through attendant tells me all sandwiches come with lettuce and tomato (despite the menu specifically saying this is not true for the Cubano). I get my sandwich and take it home and of course it doesn't have the lettuce and tomato I ordered. This is just par for the course, screw this place.
Food: 1
Service: 1
I was kind of disappointed because they had no cucumbers and I like cucumbers on my sandwich but overall everything was good
Atmosphere: 5
Food: 5
Service: 5
Don't even bother getting delivery from here. Takes too long and when I called asking about my order, the guy was incredibly rude to me. I ordered a 30 oz drink and they gave me a 20 oz. My sandwich was soggy by the time I got it. This place is an embarrassment to the jimmy johns franchise
Food: 3
Service: 1
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