Jimmy John's
29033 Southfield Rd, Southfield
(248) 569-0647
Recent Reviews
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Easy, consistent, and filling. Highly recommend doing your Sammy’s on wheat for extra depth and flavor.
Food: 4
Service: 5
Rude, condescending, disrespectful attitude from manager. She was also disrespectfully talking to staff members as well. Over all terrible attitude. If she were to have any corporate visitors, I’m sure she would be all smiles. Completely disregards your time and attention. Asked for some information and was treated like an inconvenience. Clearly a total lack of professionalism from all manager and staff. You guys should look into hiring more competent people that have the proper attitude to actually do their jobs. The food was actually really good, I just didn’t order a side of disrespect as a paying customer. I also never got a copy of my receipt nor was I asked if I wanted it.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jumbo Kosher Dill Pickle, Spicy East Coast Italian
The food was good, and fresh. The cashier Jessica was amazing! She was extremely kind, patient, knowledgeable, and very professional! An awesome employee. She made suggestions that really helped me choose a great sandwich for my mother. She enjoyed,
and loved her lunch very much. Great customer service, and well prepared food! Thank you Jessica!
Vegetarian options: There are some veggie options that are good.
Food: 4
Service: 5
Recommended dishes: Jumbo Kosher Dill Pickle, Vito, Spicy East Coast Italian, Little John 1, Giant 4 Turkey Tom, Turkey Tom, Fudge Chocolate Brownie, BBQ Jimmy Chips
God ate a spicy Italian sanďwich fröm here yesterďay & it was ğreat! Staff was very timely & nice. Chöcölate chip cöökies here are amazinğ as well. Will ďefinitely return för möre sömeďay. -
Service: 5
Super nice at this location. Clean store and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ordered a wrap combo. A short hispanic looking guy charged me separately for wrap, chips and drink. I told him three times that I want a COMBO. Then he didn’t give me a cup and said “oh I didn’t hear you saying that”, silently looked at me for a few seconds, and when I told him to refund it and charge me for a combo, he looked at me like ?? and said “just take a cup”. After that he started making sandwiched and gossiping with his coworkers while looking at me. Well, I’m not sorry that I just wanted a sandwich for breakfast and wanted to pay for it an actual price. It was my first time ordering food at Jimmy John’s. I don’t think I’ll ever order from them again.
Atmosphere: 3
Food: 3
Service: 1
Bathrooms dirty,store dirty and dirty uniforms and after 15 minutes for my one sub they slam it on the counter; making look like a flat bread. Worst Jimmy John's in
Atmosphere: 1
Food: 1
Service: 1
Literally almost every single time I’ve ever been here they give me the wrong thing. I order the simplest easiest sandwich, just regular ham and cheese with chips and only once they’ve actually given me ham and cheese.
Atmosphere: 4
Food: 5
Service: 2
This place can never get my order right
Atmosphere: 1
Food: 1
Service: 1
Tonight I’m second in line patiently waiting to order. Two workers behind the counter. After they finish making the sandwich for the guy in front me I am asked what I’d like to have. I say the caprese salami sandwich: the new one that is plastered all over their menu board and windows. They say they don’t make it anymore. Confused, I ask again to clarify and they say again they don’t make it anymore. They laugh and say something like “I’m joking”. The two Jimmy John’s employees and the guy in front of me are all laughing at me. Frustrated and confused, I say never mind and walk out. At the door she calls “come back, I’m joking”. Why would I eat at a restaurant that wants to bully and make fun of me? What are they going to do to my food as a joke? This really happened. I’m not lying. I didn’t do or say anything to deserve this disrespect. I won’t be going back to a Jimmy John’s any time soon.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Such a pleasant place to visit
Parking: Good
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order. 20 minutes later, not ready. Waited 10 minutes (since I’d already paid). Got it home and it was completely incorrect. I ordered two tuna clubs, got one tuna and one turkey. Was also missing two items. This is not the first time I’ve gotten an incorrect order from this location. I ate the tuna. Four hours later, sick as a dog, all better next day. Take this however you want. Needless to say, I won’t be back.
Food: 1
Service: 1
Not a good JJ location. Sandwiches are almost always sloppily made and often I receive the wrong order. Will not be going back to this location.
Food: 1
Service: 1
Just a bunch of junk kids playing around. Don’t know what they’re doing. Not taking their job serious so sad to hire people like this, playing around.
Atmosphere: 1
Food: 1
Service: 1
Fast service. Food is always consistently good.
Atmosphere: 4
Food: 5
Service: 5
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