KFC

24432 W 10 Mile Rd, Southfield
(248) 356-7566

Recent Reviews

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Destiny Jones

Annoyed they didn't put cheese on the Famous Bowl i ordered. Literally only ordered 1 thing & they messed the bowl up. They didn’t greet me or say anything when i walked in. It was 2 ppl in there with me. & theres no drive thru. The food was hot. It came out fast but the Chicken bites didn't seem fresh.

Atmosphere: 3

Food: 3

Service: 3

Rita

I had one of the worst experiences ever at KFC today. All I asked for was a bucket with all legs, and the worker told me it would be an extra $30, which makes absolutely no sense. I’ve ordered all legs before and never had to deal with something this ridiculous. It honestly felt like they were just making up prices on the spot. Charged me for individual chicken legs like when was this a thing.

On top of that, the attitude was terrible. The employee acted annoyed the entire time, rolled their eyes, and talked to me like I was bothering them by simply ordering food. Customer service should at least be respectful, even if they’re having a bad day. Instead, I got sarcasm, rudeness, and zero effort to explain anything properly.

Overall, this visit completely ruined KFC for me. I shouldn’t have to deal with overcharging and disrespect just to get a simple order right. If this is how they treat customers now, I won’t be coming back, and I definitely wouldn’t recommend this location to anyone. Save your money and time and go somewhere else.

Arika Pitts

I ordered a 12piece hot bbq wings with a large wedge and a large drink the food was ready before I got done getting my drink the food was cold and stale and yall need to clean yall beverage machine it looks dusty and nasty won’t be to this location again and won’t be recommending anything to anyone if I wasn’t so tired I would have brought it back I called about it but no answer gave it to my neighbor dog…

Atmosphere: 2

Food: 1

Service: 3

Bah plus Ten

The food was horrible and I ordered Mikes hot honey chicken and they didn’t even do that right, smh. I was the only person in the store at that time. The old lady who waited on me was rude also. I won’t be back! My KFC bowl smelled bad and I didn’t finish it! I want to post a picture of it!

Food: 1

Service: 1

K P

The rudeness today was on another level. I usually get blah service but good food. To the tall black lady who prepared my order, do better. Your behavior and attitude was shameful.

Atmosphere: 2

Food: 4

Service: 1

Janet Brown

Don't go here often but I do enjoy this place.

Atmosphere: 4

Food: 5

Service: 5

Kathy Kubit

Horrible service! 2 young girls running around chatting & rude to customers!

Food: 2

Service: 1

Recommended dishes: Fried Chicken

Robert Sokana

Food is always great but very expensive for lousy tacos. I remember tacos being $.39 now they’re three dollars. Way overpriced.

Food: 5

Service: 5

william cecil

Overall this place has bland food. I don't know what their doing different but it doesn't taste like other kfc restaurants

Atmosphere: 3

Food: 2

Service: 3

Andre Govan

It was all wrong they didn't have any of the chicken I ordered online

Food: 1

Service: 1

Recommended dishes: Fried Chicken, Cole Slaw

Sha Jo

I Usually Have Chicken Littles That Are Prepared Better. I don't know what happened Today. What's up with the pickle on the bun with shredded cheese👀

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: 2 Piece Drum & Thigh Meal, 12 PC Chicken Meal

Terri Teachout

I like this location but the older lady manager is so rude for no reason. They didn't have honey BBQ sauce for the saucy nugs or packets of honey BBQ. She was extremely rude and unprofessional about it. I just walked out and went to another KFC. She lost out on a sale. Hope corporate takes notice of mine and other reviews I've seen about her.

Atmosphere: 3

Food: 4

Service: 2

Ronald Lett

This was by far the fastest and most efficient KFC I have visited. It is worth traveling here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Gravy

Kelle' Bynum

KFC should be ashamed. I been a customer for over 30 years,never have my tender meal looked like this.

Atmosphere: 2

Food: 1

Service: 3

Vanessa King

At less ones a week

Atmosphere: 5

Food: 5

Service: 5

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