They never answer the phone been calling for weeks
Jesse
I'm a loyal customer here and really want to keep supporting this location, but the customer service has been slipping. It’s not just the wait times—I’ve been left standing inside without acknowledgment while drive-thru orders are prioritized, and the one staff member on shift often seems burned out and disengaged. Last week I was in there for 25min before someone came out from the back! There’s very little effort put into the customer experience. Smoothie quality is also inconsistent—sometimes watery, and I question whether the supplements I’m paying for are always included. I understand staffing is hard right now, but regulars notice when the care isn’t there. I hope things turn around—I’d love to see this place back to the level it used to be.
P.S. I do fill out the smoothie feedback surveys, all the time regardless if its good or bad; I even check the box that says Reach Out To Me but I have never been contacted.
Noah Asa James
Got this smoothie called The Hulk. It did not disappoint. The butter pecan flavor was great. Staff was great too!
SHAREF MORTADA
Shannon was awesome !!!! Very helpful and kind ! The smoothie was perfectly made!! WELL BE BACK FOR SURE !
RocksU u
If you think you are eating healthy here, you are NOT. Not real fruit. Everything is powder filled with artificial flavors. If you think you are eating healthy here, you are NOT. Go somewhere where you can see the ingredients they are putting in your shake. I cannot even support a place with foam cups. They are the worse type of material for you and the environment
Beautiful
I had the pleasure of being assisted by Bradly who listened to me andade suggestions on healthy options for me since I am dealing with sugar intake issues he recommended options that tasted great and NO SUGAR !!!! I TRULY APPRECIATE BRADLY THANK YOU SO MUCH !!!!! That's great customer service !!!!
Mah Lee
Cool clean atmosphere. No rush when looking at the menu (It’s a lot of options!) and the helpful associate even better explained the flavors so I could choose the best option. Plus this is the only place that you can get a 44oz meal replacement shake.🫨 w
CEO “BranTh3Don” PR
Meh. Ordered well in advance, still had to wait. No warm, friendly greeting when entering. Smoothie was def good tho.
Loa Liki
I have been going to this location for less than a year and u had to stop since the employees have very nasty attitudes like you have done something to them. It’s sickening how much I have supported this location and I workout and also live in the area so this would make it convenient for me, however I have to travel to 13 mile (a better location) 15 minutes out for better service and without the nonsense every time I pull up
Atmosphere: 2
Food: 3
Service: 1
Gaven Turner
When I walked into the store I was instantly greeted by staff! Everyone's customer service was great! I ordered the 32oz Caribbean Way and it tasted great! I definitely recommend trying this place out!
Employees helped me find a great smoothie bowl and smoothing to fill my lunch break. I highly Recommend. Great smoothie and filling bowl. Will be coming back soon !
Atmosphere: 5
Food: 5
Service: 5
specialtie18
Had the best smoothie ever
Atmosphere: 5
Food: 5
Service: 5
Keshia Kirksey
Working in the area today so I walked down to Smoothie King only to find a note on the door. Drive Thru Only. WOW what a disappointment. Wasted my lunch hour
Atmosphere: 1
Food: 1
Service: 1
aqua pryde
Check your order I paid for extra topping an didn’t get them an got the wrong bowl cashier was clearly high repeated the same thing over n over an the the girl Who made the bowl didn’t add the right stuff waste of $35!
Food: 1
Service: 1
Brandon Goodrich
The girl who helped me was very patient because it was my first time in years. She helped me customize it and it was made quickly and tasted great. I'll definitely be coming back.
Dietary restrictions: Easily customizable options to remove anything you can't eat.
They never answer the phone been calling for weeks
I'm a loyal customer here and really want to keep supporting this location, but the customer service has been slipping. It’s not just the wait times—I’ve been left standing inside without acknowledgment while drive-thru orders are prioritized, and the one staff member on shift often seems burned out and disengaged. Last week I was in there for 25min before someone came out from the back! There’s very little effort put into the customer experience. Smoothie quality is also inconsistent—sometimes watery, and I question whether the supplements I’m paying for are always included. I understand staffing is hard right now, but regulars notice when the care isn’t there. I hope things turn around—I’d love to see this place back to the level it used to be.
P.S. I do fill out the smoothie feedback surveys, all the time regardless if its good or bad; I even check the box that says Reach Out To Me but I have never been contacted.
Got this smoothie called The Hulk. It did not disappoint. The butter pecan flavor was great.
Staff was great too!
Shannon was awesome !!!! Very helpful and kind ! The smoothie was perfectly made!! WELL BE BACK FOR SURE !
If you think you are eating healthy here, you are NOT. Not real fruit. Everything is powder filled with artificial flavors. If you think you are eating healthy here, you are NOT. Go somewhere where you can see the ingredients they are putting in your shake. I cannot even support a place with foam cups. They are the worse type of material for you and the environment
I had the pleasure of being assisted by Bradly who listened to me andade suggestions on healthy options for me since I am dealing with sugar intake issues he recommended options that tasted great and NO SUGAR !!!! I TRULY APPRECIATE BRADLY THANK YOU SO MUCH !!!!! That's great customer service !!!!
Cool clean atmosphere. No rush when looking at the menu (It’s a lot of options!) and the helpful associate even better explained the flavors so I could choose the best option. Plus this is the only place that you can get a 44oz meal replacement shake.🫨 w
Meh. Ordered well in advance, still had to wait. No warm, friendly greeting when entering. Smoothie was def good tho.
I have been going to this location for less than a year and u had to stop since the employees have very nasty attitudes like you have done something to them. It’s sickening how much I have supported this location and I workout and also live in the area so this would make it convenient for me, however I have to travel to 13 mile (a better location) 15 minutes out for better service and without the nonsense every time I pull up
Atmosphere: 2
Food: 3
Service: 1
When I walked into the store I was instantly greeted by staff! Everyone's customer service was great! I ordered the 32oz Caribbean Way and it tasted great! I definitely recommend trying this place out!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees helped me find a great smoothie bowl and smoothing to fill my lunch break. I highly
Recommend. Great smoothie and filling bowl. Will be coming back soon !
Atmosphere: 5
Food: 5
Service: 5
Had the best smoothie ever
Atmosphere: 5
Food: 5
Service: 5
Working in the area today so I walked down to Smoothie King only to find a note on the door. Drive Thru Only. WOW what a disappointment. Wasted my lunch hour
Atmosphere: 1
Food: 1
Service: 1
Check your order I paid for extra topping an didn’t get them an got the wrong bowl cashier was clearly high repeated the same thing over n over an the the girl
Who made the bowl didn’t add the right stuff waste of $35!
Food: 1
Service: 1
The girl who helped me was very patient because it was my first time in years. She helped me customize it and it was made quickly and tasted great. I'll definitely be coming back.
Dietary restrictions: Easily customizable options to remove anything you can't eat.
Parking: Tons of open spots.
Kid-friendliness: Great environment for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Surf
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