Smoothie King
29111 Telegraph Rd, Southfield
(248) 609-1200
Recent Reviews
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These people act like it's their first day on the job everyday
My cashier/ server was so nice and she made my toast perfectly and my drink was so damn good. She was simply amazing thank u so much I had the peanut butter toast with bananas and honey on it. Also had the pineapple surf both were delicious
Atmosphere: 5
Food: 5
Service: 5
Place is not clean, went in and out…
Atmosphere: 3
Service is starting to be really SLOW it’s seems like A lot of horse playing around is going on now. When you pull up to order you can hear the loud talking in the background. New employees are very unprofessional. I won’t be coming back
Food: 4
Service: 1
Keeps turning my dasher away, I ordered through the app so can’t get any help from DoorDash or the company. Tried calling them and they will not answer.
Service: 1
I went through the drive thru so I can't speak on atmosphere but service was great! I wanted high protein and Shannon (??) recommended a gladiator strawberry the way she gets it. It was tasty. Will be back.
Atmosphere: 3
Food: 5
Service: 5
not being open 45 minutes after posted time is crazy… no answer when I called.
I come to this location plenty of times and it is well over 8:00 and they are not open. Not to mention plenty of times where you order online and they are still not open so you have to cancel orders or your order is still late. This is very uncalled for and disappointing
Atmosphere: 3
Food: 3
Service: 1
Ty in Southfield Michigan was awesome? Super informative patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
No change. I didn’t get my smoothie
Restaurantji Recommends
location on telegraph is fantastic, great customer service, i visited sunday 7/20 and the cashier was really nice.
Atmosphere: 5
Food: 5
Service: 5
Wonderful customer service!The gentleman who worked the drive through window was very pleasant. Never had a complaint with the preparation of my smoothies.
Atmosphere: 5
Food: 5
Service: 5
They never answer the phone been calling for weeks
I'm a loyal customer here and really want to keep supporting this location, but the customer service has been slipping. It’s not just the wait times—I’ve been left standing inside without acknowledgment while drive-thru orders are prioritized, and the one staff member on shift often seems burned out and disengaged. Last week I was in there for 25min before someone came out from the back! There’s very little effort put into the customer experience. Smoothie quality is also inconsistent—sometimes watery, and I question whether the supplements I’m paying for are always included. I understand staffing is hard right now, but regulars notice when the care isn’t there. I hope things turn around—I’d love to see this place back to the level it used to be.
P.S. I do fill out the smoothie feedback surveys, all the time regardless if its good or bad; I even check the box that says Reach Out To Me but I have never been contacted.
Got this smoothie called The Hulk. It did not disappoint. The butter pecan flavor was great.
Staff was great too!
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