Since my family trying to get me to eat because I’m in Michigan for my father’s funeral I decided I’ll try some Soup Dives. I used to love it when I lived here! The gumbo was my favorite. I ordered a 16ounce of gumbo(that I just threw in the trash) the gravy was so d*** thick I think they got it from a Chinese food place! I got my rice on the side. They gave me a 4 ounce cup of rice to go with a 16 ounce gumbo. Oh and did I mention my shrimp were d*** near raw! However I called before I even opened the gumbo because I was really confused on the amount of rice to with a 16 ounce container of soup. The lady who answered the phone who I believe was the owner phone etiquette was very rude. She was more confrontational and definitely gave off “I don’t care… it is what it is” vibe. I politely told her I would never order again. Since someone picked up the food for me I didn’t know what was in the bag. But if the person who picked up the food had told me her recent experiences and the attitude of the owner I would have never ordered from them.
Food: 1
Service: 1
sst
Today was my first time at Soup Dive. There was no one to greet me upon entry. There's a kiosk for ordering. Lack of personal interaction was a little off-putting, but I realize that is the wave of the future. It may be more efficient and cost saving, but definitely no "warm fuzzy". After a couple of minutes, a lady emerged from the back and told me to let her know if I had any questions. Then, she returned to the back.
The kiosk was easy to navigate with detailed descriptions of the menu items. I ordered the black eyed peas and kale soup, and I added cornbread. The soup was very tasty. However, there were exactly three small pieces of kale. That didn't look like the picture! I was looking forward to the kale. Good thing I really like black eyed peas.
The cornbread was also tasty. It was tightly fit inside a small plastic baggie. It broke as I tried to pull it out of the bag. Unfortunately, the top of the cornbread stuck to the bag. I was scraping the top from the inside of the bag.
These disappointments are the reason for 4 stars, and they are minor compared to the great taste. However, I won't make a special trip to return. I made a special trip today. If I'm in the area, I'll stop in.
Atmosphere: 4
Food: 4
Service: 4
Mac Bjeijeh
Great food but ever since remodeling the portions of the sandwiches are very very small for what you pay for compared to before remodeling.
Atmosphere: 5
Food: 5
Service: 4
Elizabeth Shaifer
Great choice of soup varieties. Good salmon, Chowder! The place has been renovated for a new look with added tables and bar stools. Friendly front desk service from young man. However. The mature female was solemn! Humm perhaps not directed at me (the customer) but was received that way...on that day! I have shop there many times in the past for soup and pound cake.
Atmosphere: 4
Food: 5
Service: 4
Nia Morris
Great new format for ordering
Atmosphere: 5
Food: 5
Service: 5
Elaine Pearson
Consistently great food and great service. I'd visit every day if I could. I have tried most of their food items over time and they never disappoint.
Atmosphere: 5
Food: 5
Service: 5
David Luark
All the food was gross it all looked really good but it was nasty
Atmosphere: 5
Food: 1
Service: 5
Mai D
The food is delicious!!! I am pescatarian and it’s often hard to find healthy options on the go. I ordered the shrimp cilantro flatbread and Caesar salad. Both delicious! Highly recommend!
Food: 5
Jeff Clark
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
evalyn Bacon
gumbo horrible! nothing but shrimp no crab and okra asked for brown rice and got white rice first and last visit
Tens across the board. If you are looking for food that taste great and happens to be healthy, this is the place. Everything on the menu is seasoned to perfection and health conscious. Many gluten free and vegan options make it easy to come back again and again. The customer service is also top tier! You won’t find a place like this anywhere else!
Dietary restrictions: Gluten-free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Eyed Peas and Kale Soup, Turkey Burger, Salmon Croquettes
Tiffany Glenn
I gave the food 3 stars because the soup is REALLY GOOD. I had the sweet potato soup and I was licking the bowl. I also ordered the turkey burger and it was HORRIBLE. I can't believe they gave it to me like that. It was a old frozen patty, that's what it tasted like. OVER COOKED, no flavor. The "sauce" on it was too funny. It was a silver dollar size of sauce or may on it, REALLY. I was so disappointed. They are in the middle of a remodel, so you had to knock on the door, I stood in the freezing cold for like 10 minutes to knock before someone came to the door and that was after I called to ask them where the door was. So they were expecting someone. Would I go back, maybe, but only for the soup.
Food: 3
Service: 2
Recommended dishes: Corn Bread, Turkey Burger
Kathleen Chaffin
Very unusual experience. Whoever answered the phone recommended the gumbo, which I got. Absolutely exquisite! No veg in it that were obvious to the naked eye, though, which is strange- sire tasted like celery and peppers etc. ? Lot of fooling around with ordering, but perhaps they are doing a remodel or something.
Linda Valentine
New owners way over priced, service was fast and very efficient
Atmosphere: 2
Food: 1
Service: 5
Mz_AKA_ Skee Wee
Love my Black eye pea and Kale soup! I’m so obsessed with this soup! The owners are really down to earth and treat customers like family.
Dietary restrictions: I suffer from Crohn’s disease & Kidney failure. I must have gluten free and low sodium diet
Since my family trying to get me to eat because I’m in Michigan for my father’s funeral I decided I’ll try some Soup Dives. I used to love it when I lived here! The gumbo was my favorite. I ordered a 16ounce of gumbo(that I just threw in the trash) the gravy was so d*** thick I think they got it from a Chinese food place! I got my rice on the side. They gave me a 4 ounce cup of rice to go with a 16 ounce gumbo. Oh and did I mention my shrimp were d*** near raw! However I called before I even opened the gumbo because I was really confused on the amount of rice to with a 16 ounce container of soup. The lady who answered the phone who I believe was the owner phone etiquette was very rude. She was more confrontational and definitely gave off “I don’t care… it is what it is” vibe. I politely told her I would never order again. Since someone picked up the food for me I didn’t know what was in the bag. But if the person who picked up the food had told me her recent experiences and the attitude of the owner I would have never ordered from them.
Food: 1
Service: 1
Today was my first time at Soup Dive. There was no one to greet me upon entry. There's a kiosk for ordering. Lack of personal interaction was a little off-putting, but I realize that is the wave of the future. It may be more efficient and cost saving, but definitely no "warm fuzzy". After a couple of minutes, a lady emerged from the back and told me to let her know if I had any questions. Then, she returned to the back.
The kiosk was easy to navigate with detailed descriptions of the menu items. I ordered the black eyed peas and kale soup, and I added cornbread. The soup was very tasty. However, there were exactly three small pieces of kale. That didn't look like the picture! I was looking forward to the kale. Good thing I really like black eyed peas.
The cornbread was also tasty. It was tightly fit inside a small plastic baggie. It broke as I tried to pull it out of the bag. Unfortunately, the top of the cornbread stuck to the bag. I was scraping the top from the inside of the bag.
These disappointments are the reason for 4 stars, and they are minor compared to the great taste. However, I won't make a special trip to return. I made a special trip today. If I'm in the area, I'll stop in.
Atmosphere: 4
Food: 4
Service: 4
Great food but ever since remodeling the portions of the sandwiches are very very small for what you pay for compared to before remodeling.
Atmosphere: 5
Food: 5
Service: 4
Great choice of soup varieties. Good salmon, Chowder!
The place has been renovated for a new look with added tables and bar stools.
Friendly front desk service from young man. However. The mature female was solemn! Humm perhaps not directed at me (the customer) but was received that way...on that day!
I have shop there many times in the past for soup and pound cake.
Atmosphere: 4
Food: 5
Service: 4
Great new format for ordering
Atmosphere: 5
Food: 5
Service: 5
Consistently great food and great service. I'd visit every day if I could. I have tried most of their food items over time and they never disappoint.
Atmosphere: 5
Food: 5
Service: 5
All the food was gross it all looked really good but it was nasty
Atmosphere: 5
Food: 1
Service: 5
The food is delicious!!! I am pescatarian and it’s often hard to find healthy options on the go. I ordered the shrimp cilantro flatbread and Caesar salad. Both delicious! Highly recommend!
Food: 5
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
gumbo horrible! nothing but shrimp no crab and okra asked for brown rice and got white rice first and last visit
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Tens across the board. If you are looking for food that taste great and happens to be healthy, this is the place. Everything on the menu is seasoned to perfection and health conscious. Many gluten free and vegan options make it easy to come back again and again. The customer service is also top tier! You won’t find a place like this anywhere else!
Dietary restrictions: Gluten-free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Eyed Peas and Kale Soup, Turkey Burger, Salmon Croquettes
I gave the food 3 stars because the soup is REALLY GOOD. I had the sweet potato soup and I was licking the bowl. I also ordered the turkey burger and it was HORRIBLE. I can't believe they gave it to me like that. It was a old frozen patty, that's what it tasted like. OVER COOKED, no flavor. The "sauce" on it was too funny. It was a silver dollar size of sauce or may on it, REALLY. I was so disappointed. They are in the middle of a remodel, so you had to knock on the door, I stood in the freezing cold for like 10 minutes to knock before someone came to the door and that was after I called to ask them where the door was. So they were expecting someone. Would I go back, maybe, but only for the soup.
Food: 3
Service: 2
Recommended dishes: Corn Bread, Turkey Burger
Very unusual experience. Whoever answered the phone recommended the gumbo, which I got. Absolutely exquisite! No veg in it that were obvious to the naked eye, though, which is strange- sire tasted like celery and peppers etc. ? Lot of fooling around with ordering, but perhaps they are doing a remodel or something.
New owners way over priced, service was fast and very efficient
Atmosphere: 2
Food: 1
Service: 5
Love my Black eye pea and Kale soup! I’m so obsessed with this soup! The owners are really down to earth and treat customers like family.
Dietary restrictions: I suffer from Crohn’s disease & Kidney failure. I must have gluten free and low sodium diet
Atmosphere: 5
Food: 5
Service: 5
Loading...