Starbucks
28875 Franklin Rd, Southfield
(248) 350-3017
Recent Reviews
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Reggie is an AMAZING barista. Best in area.
Atmosphere: 5
Food: 5
Service: 5
Hannah @ the drive thru was so amazing and super sweet, warm and welcoming! This is how all service should feel 🥰
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 4
Food: 4
Service: 4
Fast and friendly service on Thursday after 9 am. Usually very busy, so I avoid. I ordered the Java chip frap, which is sadly no longer on the menu ðŸ˜, and they were happy to accommodate. I'm obsessed with the spinach feta egg wrap.
Food: 5
Service: 5
Parking is a bit annoying. Other than that, this is one of my favorite Starbucks stores! Great staff who is always going above and beyond!
Atmosphere: 3
Food: 5
Service: 5
Normally when I visit this Starbucks the baristas attitudes aren’t welcoming. When I visited the other morning, Hannah was very welcoming from the time I ordered at the drive thru till I got my drink. She held a very good and interesting conversation and she is super sweet. She is an amazing barista that deserves a raise!!!! Excellent job.
Atmosphere: 5
Service: 5
Normally, they get my order righr, unlike some other branches. Today...I ordered by app. They are closed for dine-in. Looks like a vehicle hit the building. The drive thru, of course, was long. I will stay away fpr a month.
Atmosphere: 2
Food: 5
Service: 3
Worst Starbucks in Michigan. Terrible customer service, incompetent workers.
Atmosphere: 1
Food: 1
Service: 1
Excellent. Great staff of friendly people making drinks exactly how you like them. Very comfortable & relaxing place to sit & enjoy a drink & a sweet.
Atmosphere: 5
Food: 5
Service: 5
Wait is way way too long.
Service: 1
Restaurantji Recommends
It was good as usual
Atmosphere: 4
Food: 4
Service: 4
Oh my God I totally forgot to take a picture of my food but that bacon egg croissant sandwich was slapping and I got the peach tea and the passion tea. Oh my God don’t forget I got a piece of banana nut bread, beautiful and I got a piece of lemon cake, which is always good sorry I forgot to take pictures y’all.
Food: 5
Service: 5
My drink is always on point, and if they mess up they correct it with no issues.
Atmosphere: 5
Food: 4
Service: 5
The staff was very friendly and wrote Enjoy on my cup.
Atmosphere: 5
Food: 5
Service: 5
I was a regular customer, and noticed that some of the staff are very rude. One very rude lady told me that the cherry cold foam could not be made with non-dairy milk when I was letting her know that I would like the cherry cold foam made with regular milk and the drink made with non-dairy vanilla sweet cream. So, when I went back the next day, I ordered my drink and didn't ask for the cherry cold foam to be made any differently, as I was told. I get to the window, and the foam is already melted, which happens with non-dairy. So, I asked if the cherry cold foam was made with regular milk, and they said no, it was made with non-dairy. I explained to them what this very rude woman told me the other day, and this person said that he's never heard of that and it can be made both ways. So, I asked if they could make my drink over and had to pull around the building for my drink to be brought out to me. Today, I ordered the same drink I normally get, and there was hardly any cherry cold foam. I asked the woman where the cherry cold foam was, and she pointed to the little bit of pink on the foam. I said this was not made correctly, and instead of remaking my drink, she said sometimes the foam sinks. Within seconds, ok?!? I just drove off because I'm not about to argue about something that was obviously done incorrectly. If Im paying extra for this stuff, at least it can be done correctly. The pictures are of my drink today, which was an iced matcha latte and supposedly cherry cold foam.
Atmosphere: 2
Food: 3
Service: 2
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