Starbucks
26436 Telegraph Rd, Southfield
(248) 752-6921
Recent Reviews
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I went to the Starbucks location and didn’t know what I wanted because a seasonal item is out of season. Ted was a great help and helping me find a great drink during the off-season! I was also able to get a chance to try to jalapeño chicken pocket with the Truff hot sauce And I’m not a huge of truff But the flavors pair amazingly. Almost definitely try this again and I almost definitely come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Quick online pick-up. Order was ready upon arrival, friendly staff, seamless experience :)
Atmosphere: 5
Food: 5
Service: 5
Bad service the guy who I think managed store very attitude and racism
Terribly slow service at the drive-thru window, totally unacceptable. So many people just driving past because they see the slow line, I should have been one of them
***Very Poor Service*** The lack of customer service that was displayed today by both the barista at the register and one of the managers was unacceptable! The barista suggested I order a specific coffee, then the manager who made the coffee didn't give me what I asked for. In addition they treat me as if I was wrong for bringing it back for them to correct it. They even ignored me in front of other customers when I asked them do I need to pay again for their mistakes. I ordered a blonde roast and was given old dark roast which I poured out as soon as I tasted it; I kept the cup hence I wasn't given a receipt.
Medicine ball was recommended and it was great. They carry Teavana tea which I would love to purchase for home.
Atmosphere: 5
Service: 5
I typically enjoy Starbucks, and this location usually gets my drink right, but today is just unacceptable! I ordered the the brown sugar oat milk shaking espresso, but I really just paid nearly $10 for a cup of ice!! It's never okay to sell a cup of ice for $10 they need to do better and what's more I asked for light ice because I know how they do!!
While I won't say I'll never go back again, because I will I really enjoy the drinks when they make them the right way, I will say that I will be more diligent in making sure my drink has light ice.
Starbucks!! you make enough money, you don't have to sell cups of ice for $10!!!!
Food: 1
Service: 3
While I’m generally grateful for the service I get at this location-today’s experience was very poor. I sat for 5 minutes in front of the speaker to even place my order, then another 5+ minutes at the window to pay and get my coffee-which was sitting ready to go on the counter for several minutes before they opened the window. When I got to my office I discovered the top 3 inches of the cup were all foam, not coffee.
Don’t go to this location today if you’re expecting good service and a good drink.
Atmosphere: 1
Food: 1
Service: 1
If you stop in the morning beware that they’re not always open at the hours listed online.
Breakfast sandwiches were very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Butter Croissant, Smoked Bacon and Egg, Sandwich
Restaurantji Recommends
I made a mistake and ordered the wrong item the other day. The manager, Dontae, was so nice in helping me and teaching his staff member how to recognize what I was trying to order and correct it in the system. I really appreciated their patience with me.
It was also nice to see a Manager take a seriousness to cleanliness of their store.
Atmosphere: 5
Food: 4
Service: 5
Service is terrible..truly bias towards African American men....slow for serving while waiting for Uber. Over 15min waiting. No apology! Rude obviously! Not even ashamed of the poor service.. I'm a customer..I don't know who raising these kids,no mannerism at this location unless I'm a certain type customer!
Service: 1
Ordered waited in line for 30 mins one car in front of me very upset late for my appointment
Atmosphere: 1
Food: 1
Service: 1
Service was poor and the staff was rude.
Atmosphere: 1
Food: 5
Service: 1
your employees need to go back to the first grade of primary school to learn how to count. How do your employees get 21-6 = 14? It's a shame not to know this
Atmosphere: 1
Food: 4
Service: 1
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