Always a long wait time. I’ve left the line multiple times but it’s the closest coffee shop near me so I try here before going to another place. Staff can be nice but more often then not I encounter an attitude or annoyance from workers.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Smoked Bacon and Egg
April Smiley
This is a new location. It's very clean and spacious. The staff is friendly and knowledgeable about the
Service: 4
alex hardesty
3rd of 3 locations I tried to locate Sumatra coffee beans.It was hard to determine if they were open with the afternoon sun shining on the reflective window. If only someone could invent some sort of sign or something to indicate if a store is open or not. Or when they might be open?Finally decided to try the door to find it was open. When I spoke with the young lady at the counter (about hard to see if they were open and being the third store I tried for the coffee) she gave off a distinct "Why are you telling me this stuff?" vibe.Even though the store was open, they'd already cashed out and asked if I minded paying with a card. Yes I minded, but we'll make it work. So, finally, after driving around for an hour and a half was able to buy one pound of coffee.Need to rethink my brand loyalty if Corporation is determined to make it so difficult to give them my money.
Service: 3
Mina A
Overall, solid 4.5 stars. Service didn’t see for a minute or two. But otherwise great experience. Nice area to work and lounge.Dietary restrictions: Great selection of non dairy milk options
Atmosphere: 5
Food: 5
Service: 4
FabulousMom T.
I ordered a triple and they gave me a double. I told the rude young lady that it wasn't a triple by the color. She said she would take another one and took mine. I told her I'll just take the shot and add it. She ignored me. I watched her put extreme amount of caramel inside another cup, grab my order and poured in the cup and hand it to me and tell me it's a triple now. I looked at her like are you kidding me right now? I said this is not a triple I watched you pour my cup into the other cup, so I want to refund and she said the manager wasn't there she couldn't give me a refund. I will be contacting Starbucks for my refund but I recommend not going to this location. The customer service is awful.
Shay K.
very poor service location. starbucks lost all their $ in revenue for supporting the Gaza problems, and refused to redeem my BOGO coupon. anything to steal your bucks huh? no wonder nobody tips you! big black woman claimed she was the manager, wouldn't give me her name.
Eric Mueller
Super helpful staff, easy to get to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Bacon and Egg
Dorian Broughton
Server was very snarky and mildly rude. The place was very dark and pervasive. Want to retain a positive day, stay from this place.
Atmosphere: 1
Service: 1
Tearra
The baristas here are really nice but their “manager” Nesha/Nisha (however you spell her name ) is one of the nastiest most rude people I have ever encountered. I returned some items and she was not happy even going as far to throw the cups that I returned. *Check the cameras management.* I went back to place an order for my daughter for a drink — she was the one to take the order. Instead of listening to my order - she made sure to tell me she wasn’t supposed to return an item because she said it was the wrong store. I told her it wasn’t that serious give it back — it’s down the street I’ll take it. I have purchased from them before but must’ve grabbed the wrong receipt. There wasn’t even a point in her saying that. I could tell the other baristas weren’t phased so it must be the normal. What a sad working environment for them. I’ve seen her before on previous visits and although didn’t have an encounter with her then— I can tell she’s very lazy. Not my business but if you don’t like your job — quit. Or eventually everything will catch up to you. She then proceeded to stand there and go on her phone. Is this really what yall are dealing with because no one wants to come to work?
Worker was very rude when taking my order. I asked for sweet foam on top and she had and attitude and said "which one". I did not know there was multiple kinds or what she was referring to so I said just the regular one. She replied with "WHICH ONE". Need to be nicer to customers.
Krystal Hughes
Very rude and rushed to order quickly after having to wait 20 minutes to just order. I knew what I wanted, but it was the barista who could not keep up-anything else-- completely awful customer service. I expect the wait times; not the attitudes, when we were not rude to you!
Atmosphere: 2
Food: 3
Service: 2
sherma turnbull
Made a mistake and went in to use the restroom. No toilet paper, no seat protectors and no soap. Cluttered floor in dining area. Receiving counter was covered in spills and Very sticky. Staff was OK, efficient and not unfriendly. Very busy with mobile and drive thru. Stick to drive thru. What u don't know may or may not kill u.
Always a long wait time. I’ve left the line multiple times but it’s the closest coffee shop near me so I try here before going to another place. Staff can be nice but more often then not I encounter an attitude or annoyance from workers.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Smoked Bacon and Egg
This is a new location. It's very clean and spacious. The staff is friendly and knowledgeable about the
Service: 4
3rd of 3 locations I tried to locate Sumatra coffee beans.It was hard to determine if they were open with the afternoon sun shining on the reflective window. If only someone could invent some sort of sign or something to indicate if a store is open or not. Or when they might be open?Finally decided to try the door to find it was open. When I spoke with the young lady at the counter (about hard to see if they were open and being the third store I tried for the coffee) she gave off a distinct "Why are you telling me this stuff?" vibe.Even though the store was open, they'd already cashed out and asked if I minded paying with a card. Yes I minded, but we'll make it work. So, finally, after driving around for an hour and a half was able to buy one pound of coffee.Need to rethink my brand loyalty if Corporation is determined to make it so difficult to give them my money.
Service: 3
Overall, solid 4.5 stars. Service didn’t see for a minute or two. But otherwise great experience. Nice area to work and lounge.Dietary restrictions: Great selection of non dairy milk options
Atmosphere: 5
Food: 5
Service: 4
I ordered a triple and they gave me a double. I told the rude young lady that it wasn't a triple by the color. She said she would take another one and took mine. I told her I'll just take the shot and add it. She ignored me. I watched her put extreme amount of caramel inside another cup, grab my order and poured in the cup and hand it to me and tell me it's a triple now. I looked at her like are you kidding me right now? I said this is not a triple I watched you pour my cup into the other cup, so I want to refund and she said the manager wasn't there she couldn't give me a refund. I will be contacting Starbucks for my refund but I recommend not going to this location. The customer service is awful.
very poor service location. starbucks lost all their $ in revenue for supporting the Gaza problems, and refused to redeem my BOGO coupon. anything to steal your bucks huh? no wonder nobody tips you! big black woman claimed she was the manager, wouldn't give me her name.
Super helpful staff, easy to get to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Bacon and Egg
Server was very snarky and mildly rude. The place was very dark and pervasive. Want to retain a positive day, stay from this place.
Atmosphere: 1
Service: 1
The baristas here are really nice but their “manager” Nesha/Nisha (however you spell her name ) is one of the nastiest most rude people I have ever encountered. I returned some items and she was not happy even going as far to throw the cups that I returned. *Check the cameras management.* I went back to place an order for my daughter for a drink — she was the one to take the order. Instead of listening to my order - she made sure to tell me she wasn’t supposed to return an item because she said it was the wrong store. I told her it wasn’t that serious give it back — it’s down the street I’ll take it. I have purchased from them before but must’ve grabbed the wrong receipt. There wasn’t even a point in her saying that. I could tell the other baristas weren’t phased so it must be the normal. What a sad working environment for them. I’ve seen her before on previous visits and although didn’t have an encounter with her then— I can tell she’s very lazy. Not my business but if you don’t like your job — quit. Or eventually everything will catch up to you. She then proceeded to stand there and go on her phone. Is this really what yall are dealing with because no one wants to come to work?
Atmosphere: 1
Food: 3
Service: 1
The best coffee in the world I love going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Sunday Staff is unfriendly and unkind.
Atmosphere: 1
Food: 3
Service: 1
I just love Starbucks and the coffee. ?☕??
Atmosphere: 5
Food: 5
Service: 5
Worker was very rude when taking my order. I asked for sweet foam on top and she had and attitude and said "which one". I did not know there was multiple kinds or what she was referring to so I said just the regular one. She replied with "WHICH ONE". Need to be nicer to customers.
Very rude and rushed to order quickly after having to wait 20 minutes to just order. I knew what I wanted, but it was the barista who could not keep up-anything else-- completely awful customer service. I expect the wait times; not the attitudes, when we were not rude to you!
Atmosphere: 2
Food: 3
Service: 2
Made a mistake and went in to use the restroom. No toilet paper, no seat protectors and no soap. Cluttered floor in dining area. Receiving counter was covered in spills and Very sticky. Staff was OK, efficient and not unfriendly. Very busy with mobile and drive thru. Stick to drive thru. What u don't know may or may not kill u.
Atmosphere: 1
Food: 3
Service: 4