Tropical Smoothie Cafe

The service was slow, but was good

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Chicken Bacon Ranch, Pomegranate Plunge, Sandwich, Smoothie and a Sandwich, Wrap

They are sooooooo slooooooowwwww.

Update: Things went much faster this trip. I ordered in the app and they were pouring my smoothies in the cup when I arrived.

Atmosphere: 3

Food: 4

Service: 4

Had a large order of smoothies today and very satisfied with everything

Atmosphere: 5

Food: 5

Service: 5

I love the pomegranate plunge that's all I come here to get

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pomegranate Plunge

If I could give 0 stars I would. Today I purchased 2 smoothies. They mixed up the order and labeled the cups incorrectly. Due to their negligence someone ended up having an allergic reaction. The manager on duty, Kamiya, was rude and unapologetic. She completely lacked empathy and was very nice nasty while the original girl who took the order sat in the corner giggling. I have never had an issue here before this date. I will not be returning. Kamiya needs to be fired. She was very argumentative and on top of it all she wasn't even in the building when everything happened. She was pulling into the parking lot, getting out of her car when we were being handed our order. Im not sure what type of crooked establishment they're running because why are you (Kamiya) still signed into the system and your name popping up on our orders when you're not even in the building/on the property at the time? I would love to speak to the owner and GM about the negligent, unprofessional, and shady practices going on at this location.

Atmosphere: 1

Food: 1

Service: 1

Normally I'm not a big fan of chains like this, but this place was near my work, so I gave it a shot... Now I come here almost every week. They have never gotten my order wrong, literally not even once, and it's always on time. Staff always greets me with a smile and it's always clean. I exclusively order the Supergreen Chicken Caesar wrap and it's so delicious and hot every single time. This is a great location.

Atmosphere: 5

Food: 5

Service: 5

Tried the bahama bowl. Very expensive for a frozen solid treat. The Bowls (Smoothie portion) should be made to order in my opinion. I could barely enjoy it because of it being frozen

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chipotle Chicken Club

Been here for 25 minutes for them to make my order wrong. Then wait for everyone after me get their order. For them to ask what I ordered again. ? let’s get this place together. Never had this happen at any other location.

Service: 1

Great smoothies, pricey but still worth it.

Atmosphere: 4

Food: 4

Service: 4

Too much loud noice and echo from the metal celing

Atmosphere: 3

Food: 5

Service: 5

Malia ? gave me great service in drive thru on July 4th. My order was 1 Avocolada with Vitamin B 12. Thank

Atmosphere: 5

Service: 5

Terrible customer service and attitudes all around. My food was fine, so that’s why it’s 2 stars instead of 1. The employees fail to greet, they are unwelcoming, they don't provide straws, and they select whatever they feel like for the side without asking. It’s pricy for this kind of service.

Atmosphere: 2

Food: 4

Service: 1

This is the best location. The lady manager does a great job. The one on Evergreen is trash.

Atmosphere: 5

Food: 5

Service: 5

Just went through the drive thru after getting off work from the hospital...it was 942 pm and they told me that they could no longer take food orders...since when is it okay to not serve someone when you are still open!?

Service: 1

The smoothies were great but the drive thru set up is very frustrating and time consuming.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sunshine Smoothie