Tropical Smoothie Cafe

Ciara was very friendly and helped us out a lot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Magic

Terrible service. I love tropical smoothie but will never go back to this location.

Service: 1

i had an absolutely AWFUL time here. they took forever to complete my order and they still messed up my order. i tried to ask to speak to a manager when the employee simply stared at me and stated “she’s not in.” i then asked what their managers name was they told me her name was “chyanne.” i called several times to speak to her but was told she was either too busy or not working that day. this is completely UNACCEPTABLE. do not go here ever.

Atmosphere: 1

Food: 1

Service: 1

I wish I could give 0 stars …if you don’t want to be at work don’t come in a take your nasty unfriendly attitude out on customers

Great staff

Atmosphere: 5

Food: 5

Service: 5

Not only was my smoothie made wrong but also took 20 minutes to correct. This is not the first incident either, last time I came in person everyone had an attitude.

Atmosphere: 1

Food: 1

Service: 1

I Love Everything about this Tropical Smoothie. I get Greeted when I walk in Sarah And Patrick Always Friendly is the reason I keep coming back to this one. 2 THUMBS up!

Atmosphere: 5

Food: 5

Service: 5

Please do better at hiring people with “good” customer service and attitudes. I’m so sick and tired of going to these fast food establishments and the workers don’t greet, don’t say thank you, don’t say hello, don’t ask how you are doing, don’t say ANYTHING. Managers, please enforce customer service. It makes such a difference. If you are not in the mood to “people” that day or any day, stay home or find a job that doesn’t deal with the general public. The lady that ran my food out didn’t speak. Even after I said: “thank you, I appreciate you” she just walked off. I’m so done. Managers, please do better with who you hire!

I’m writing this review as I just left this location and unfortunately the customer service is absolutely horrible at 10:30 in the morning. The cashier never said hello, and when I got my card back she asked if I could pull up to the door to retrieve my order but closed the window before I could even acknowledge her to say a word and say ok. I guess she assumed I heard her. When I received my order, she reached it out of the door in the most awkward way and I waited a few seconds while looking at her to see if she’d at least say “here’s your order” or “thank you”. There was no verbal communication and to be fair, the service thru the drive thru at this location is never great but at this point the team needs training on customer service and people skills or at least the young lady with brown/black long braids that serviced me today. A smile and a thank you should be simple..

Ordered a açaí bowl it wasn’t even filled to fill line the toppings were threw on that like a kid made it. My reward was not acknowledged due to a supposed glitch in the system. The cashier didn’t greet anyone coming in. Overall I wouldn’t recommend this location

Atmosphere: 2

Food: 1

Service: 1

First off everyone looked upset, No one spoke when I enterd I still said hello and was met with how can I help you.... everyone looked as if They hated coming to work today my smoothie tasted like sugarfree water !!! I ordered a Bahama mama with extra white chocolate and I still got a tasteless smoothie with a side of attitude. I said thank you and they never said one word. I Will not patronize particular Tropical Cafe again.

Atmosphere: 1

Service: 1

I love it...

Atmosphere: 5

Food: 5

Service: 5

I always have a pleasant experience from the drive thru to payment, and to smoothie pick up. Each employee that I’ve had interactions with are always kind, smiling and polite . Customer service and working in retail or restaurants can be very challenging. I applaud each employee at this location. I always look forward to seeing them and getting my smoothie!

Atmosphere: 5

Food: 5

Service: 5

I always get a smoothie and a wrap. It's always ready once I pull up. I never have to interact with anyone, because I order B4 I go and my food is on a shelf with my name on it. They have very fast service here, if you order in advance. Lastly, my order is Always Right. Great Job, Tropical Smoothie Cafe! 💓👌🏾

Atmosphere: 5

Food: 5

Service: 5

Yummy and half off in the morning!

Atmosphere: 4

Food: 5

Service: 4