Congratulations to management at this Wendy's location đđ˝ I had a great lunch with fast friendly service. The chili was also great.
Atmosphere: 4
Food: 4
Service: 4
thomas bracy
Sometimes a cold but remind them to make it fresh they have no problem
Atmosphere: 3
Food: 3
Service: 3
Julia Jackson
Coretta along with the Amazing staff are ALWAYS friendly, accommodating and get me in and out. LOVE the service đ
Atmosphere: 5
Food: 5
Service: 5
Gabi Goff
Always has great food and friendly customer service!
Atmosphere: 5
Food: 5
Service: 5
Lanea Foster
My burger be on point but my fries be dead.. I know wht fries that been in the warmer for over an hour taste like... Give your customers fresh food please and thank you
Atmosphere: 5
Food: 3
Service: 5
anthony morson
They had to make my sandwich twice wrong both times
Atmosphere: 5
Food: 5
Service: 2
Marissa List
The staff saw us, but still took quite a while to come take our order. We were the only people there.
Atmosphere: 3
Food: 3
Service: 3
Nick
Staff was friendly, food came up quickly, really nice dining room that was clean. And the food was prepared very well, one of the best Wendy's experiences I've had! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Vince Gaggo
Horrible customer service staff was laughing during the order at drive thru window
Guts are all torn up and aching for 12 hours amd still going the day after after eating here yesterday. Wife os fine and we had exact same food all day except I stopped here for 2 junior cheese burgers at 2pm.
Food: 1
Service: 4
Ashia Chhang
I am writing to formally report an unacceptable customer service experience I had at your Wendyâs location at 24999 Norristown Highway in Southfield, Michigan.
I placed an order for a Chicken B.L.T. without tomato. When the cashier, whose name I later found out was Laura, responded to my order, I couldnât clearly hear her, so I politely asked, âExcuse me?â She repeated herselfâbut this time, she raised her voice and did so in a rude and sarcastic tone.
She then asked what kind of sauce I wanted, and when I responded âbarbecue,â she again repeated the question in a condescending manner. Her tone was unprofessional, and her attitude throughout the entire interaction was disrespectful and unnecessary. When she asked for my drink order, she maintained that same rude demeanor, making what should have been a simple transaction uncomfortable and unpleasant.
I calmly asked to speak to the manager and shared that Laura was extremely unprofessional and disrespectful. I made it clear that I intended to report this behavior to both corporate and the appropriate district or regional manager.
It is incredibly frustrating to experience such poor service, especially when I was nothing but polite throughout the exchange. Consumers should not have to tolerate being treated this wayâespecially when we are paying for a service. Poor customer service should never be the standard, and it is unacceptable for any employee to behave this way toward customers.
I hope this issue is addressed accordingly. I would not recommend this location to others based on this experience alone.
Atmosphere: 1
Food: 5
Service: 1
Michelle Hearns
Staff is friendly
Atmosphere: 5
Food: 5
Service: 5
Omer Childs
Clean friendly service
Atmosphere: 5
Food: 5
Service: 5
De Andre McGhee
One of the better decorated Wendyâs Iâve ever been to. The food is just the basic Wendyâs that you know.
Congratulations to management at this Wendy's location đđ˝ I had a great lunch with fast friendly service. The chili was also great.
Atmosphere: 4
Food: 4
Service: 4
Sometimes a cold but remind them to make it fresh they have no problem
Atmosphere: 3
Food: 3
Service: 3
Coretta along with the Amazing staff are ALWAYS friendly, accommodating and get me in and out. LOVE the service đ
Atmosphere: 5
Food: 5
Service: 5
Always has great food and friendly customer service!
Atmosphere: 5
Food: 5
Service: 5
My burger be on point but my fries be dead.. I know wht fries that been in the warmer for over an hour taste like... Give your customers fresh food please and thank you
Atmosphere: 5
Food: 3
Service: 5
They had to make my sandwich twice wrong both times
Atmosphere: 5
Food: 5
Service: 2
The staff saw us, but still took quite a while to come take our order. We were the only people there.
Atmosphere: 3
Food: 3
Service: 3
Staff was friendly, food came up quickly, really nice dining room that was clean. And the food was prepared very well, one of the best Wendy's experiences I've had! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service staff was laughing during the order at drive thru window
Atmosphere: 1
Food: 1
Service: 1
Good place to eat, quiet and kind people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guts are all torn up and aching for 12 hours amd still going the day after after eating here yesterday. Wife os fine and we had exact same food all day except I stopped here for 2 junior cheese burgers at 2pm.
Food: 1
Service: 4
I am writing to formally report an unacceptable customer service experience I had at your Wendyâs location at 24999 Norristown Highway in Southfield, Michigan.
I placed an order for a Chicken B.L.T. without tomato. When the cashier, whose name I later found out was Laura, responded to my order, I couldnât clearly hear her, so I politely asked, âExcuse me?â She repeated herselfâbut this time, she raised her voice and did so in a rude and sarcastic tone.
She then asked what kind of sauce I wanted, and when I responded âbarbecue,â she again repeated the question in a condescending manner. Her tone was unprofessional, and her attitude throughout the entire interaction was disrespectful and unnecessary. When she asked for my drink order, she maintained that same rude demeanor, making what should have been a simple transaction uncomfortable and unpleasant.
I calmly asked to speak to the manager and shared that Laura was extremely unprofessional and disrespectful. I made it clear that I intended to report this behavior to both corporate and the appropriate district or regional manager.
It is incredibly frustrating to experience such poor service, especially when I was nothing but polite throughout the exchange. Consumers should not have to tolerate being treated this wayâespecially when we are paying for a service. Poor customer service should never be the standard, and it is unacceptable for any employee to behave this way toward customers.
I hope this issue is addressed accordingly. I would not recommend this location to others based on this experience alone.
Atmosphere: 1
Food: 5
Service: 1
Staff is friendly
Atmosphere: 5
Food: 5
Service: 5
Clean friendly service
Atmosphere: 5
Food: 5
Service: 5
One of the better decorated Wendyâs Iâve ever been to. The food is just the basic Wendyâs that you know.
Atmosphere: 5
Food: 3
Service: 3
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