Food was cold,Customer service nonexistent, Never again will I spend money here
Atmosphere: 1
Food: 1
Service: 1
Tracey Jones
Hot and Delicious and so Affordable!
Ms Nene Thames
I had a mobile app for my order for drive thru and I got to wait 15 or more minutes to receive my orders. And no one ever came out with my orders and I had to come in to get my orders. Crew was slow can’t read English or app! Never coming back!
Service: 1
They Mammie
The customer service was great.The food was hot
Tara Turner
Food cold workers had attitudes
Atmosphere: 1
Food: 1
Service: 1
G Gazdecki
Messed up my order in the drive thru. Someone got a way better meal cuz it was paid for beforehand, I can't say the same. Ended up driving away before looking
Food: 4
Service: 4
T Jones
I wish Uber Eats and doordash would use the Wendy's at 10 mile Anna service drive across from Lawrence I only really order from Wendy's for the Frosty and three out of the last four times I ordered and they've used this one they haven't had frosties
Kandace Marshall
The manager here is so ignorant, I wish my husband would have gotten her name (we'll figure it out). My husband ordered breakfast from here this morning and to our surprise when he makes it all the way home, they gave us what was supposed to be a chicken honey biscuit with nothing inside of it. When he called to let them know there was an error (very pleasantly btw), she immediately with her argumentative self told him there was nothing they could do. He didn't have a receipt (which they did not give him at the window) and on her end she claims that's the way whoever was taking the order rung it up. Why would anyone pay $4.29 for just a biscuit with honey?? And if we just ordered a biscuit, why would they put it on the biscuit and roll it up like it's a sandwich instead of giving you a biscuit with honey packets on the side like every other establishment does?? Not to mention, the food we do have does not taste good and they were extremely slow although no one was hardly even in line.
They're very slowful and have terrible attitudes. They act like they don't care about anything and I'm sick of our own ppl giving us terrible service so often. Now we have to be on our Karen and call corporate because they're so ignorant. I think the manager herself would agree it wouldn't matter if I spent $1, if I'm spending MY money somewhere and YOU make an error, you're going to either give me MY money or compensate me some type of way. That's for any service and that's STANDARD. We won't be back, so sick of them.
Food: 2
Service: 1
Pamela Howard-Brooks
This is the nicest Wendy's I've visited since my arrival to Detroit Metro Area.
dont bother to stop. drive thru closed for shift change. inside ppl don't even know what is on menu promos. girls are dry or high. go rt up telegraph 4 miles to 12 mile and ppl add alert and know promo. this location the ppl are always not interested in Wendy's. I made mistake and went back. same bad experience. I wish they would just close. burnt chicken sandwich.
Atmosphere: 1
Service: 1
Sheila Clay
I ordered through drive through the manger Alicia and 2 other ladies Chris and Aaron were very nice and cheerful I enjoyed their service will visit again
Atmosphere: 5
Food: 5
Service: 5
Bev Parrish (Shabby)
The food was very good
Atmosphere: 5
Food: 5
Service: 5
April Cain
Service very fast
Atmosphere: 5
Food: 5
Service: 5
Makenna Richards
Ordered a 20 piece and they said they only have them in 10s and the old lady had one heck of an attitude over it and up charged us 30 cents each for a few extra sauces.
nice place
Atmosphere: 1
Food: 1
Food was cold,Customer service nonexistent, Never again will I spend money here
Atmosphere: 1
Food: 1
Service: 1
Hot and Delicious and so Affordable!
I had a mobile app for my order for drive thru and I got to wait 15 or more minutes to receive my orders. And no one ever came out with my orders and I had to come in to get my orders. Crew was slow can’t read English or app! Never coming back!
Service: 1
The customer service was great.The food was hot
Food cold workers had attitudes
Atmosphere: 1
Food: 1
Service: 1
Messed up my order in the drive thru. Someone got a way better meal cuz it was paid for beforehand, I can't say the same. Ended up driving away before looking
Food: 4
Service: 4
I wish Uber Eats and doordash would use the Wendy's at 10 mile Anna service drive across from Lawrence I only really order from Wendy's for the Frosty and three out of the last four times I ordered and they've used this one they haven't had frosties
The manager here is so ignorant, I wish my husband would have gotten her name (we'll figure it out). My husband ordered breakfast from here this morning and to our surprise when he makes it all the way home, they gave us what was supposed to be a chicken honey biscuit with nothing inside of it. When he called to let them know there was an error (very pleasantly btw), she immediately with her argumentative self told him there was nothing they could do. He didn't have a receipt (which they did not give him at the window) and on her end she claims that's the way whoever was taking the order rung it up. Why would anyone pay $4.29 for just a biscuit with honey?? And if we just ordered a biscuit, why would they put it on the biscuit and roll it up like it's a sandwich instead of giving you a biscuit with honey packets on the side like every other establishment does?? Not to mention, the food we do have does not taste good and they were extremely slow although no one was hardly even in line.
They're very slowful and have terrible attitudes. They act like they don't care about anything and I'm sick of our own ppl giving us terrible service so often. Now we have to be on our Karen and call corporate because they're so ignorant. I think the manager herself would agree it wouldn't matter if I spent $1, if I'm spending MY money somewhere and YOU make an error, you're going to either give me MY money or compensate me some type of way. That's for any service and that's STANDARD. We won't be back, so sick of them.
Food: 2
Service: 1
This is the nicest Wendy's I've visited since my arrival to Detroit Metro Area.
Restaurantji Recommends
dont bother to stop. drive thru closed for shift change. inside ppl don't even know what is on menu promos. girls are dry or high. go rt up telegraph 4 miles to 12 mile and ppl add alert and know promo. this location the ppl are always not interested in Wendy's. I made mistake and went back. same bad experience. I wish they would just close. burnt chicken sandwich.
Atmosphere: 1
Service: 1
I ordered through drive through the manger Alicia and 2 other ladies Chris and Aaron were very nice and cheerful I enjoyed their service will visit again
Atmosphere: 5
Food: 5
Service: 5
The food was very good
Atmosphere: 5
Food: 5
Service: 5
Service very fast
Atmosphere: 5
Food: 5
Service: 5
Ordered a 20 piece and they said they only have them in 10s and the old lady had one heck of an attitude over it and up charged us 30 cents each for a few extra sauces.
Atmosphere: 3
Food: 1
Service: 1
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