They got my order wrong and not only that they left the paper that the comes off the slice of cheese on both of my specialty bagels. Was told they were going to refund my card but that was over two weeks ago and I’m still waiting wouldn’t recommend going there.
Gabriela Gonzalez
The lattes from this specific location always have a really strange taste. I can’t quite place it. Almost as if the espresso is burnt or the machine is not cleaned enough and the residue builds up.
Clea k
Charged a tip to my card without asking in the drive thru. Won't go to this location anymore.
Mark \u0026 Jan Buhr
I love their Chai Latte! It's a great place to relax, set up the laptop and get some work done.
Samantha Alvarado
I always go to Biggby. ALWAYS. They have the best coffee and, usually, the best staff. I had gone to 2 Biggbys already this day and they both tasted bad. I was hopeful for Allen Park. Not only was the coffee bad, the girl working the drive thru shut the window in my face when I told her to have a good day. Needless to say, will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Justin Cain
This is the only biggby to ask if you want to leave a tip, yes they know me i come everyday, like my $7 coffee isnt enough to start the morning 🙄🙄, like i genuinely feel harassed for a tip when I come to this specific Biggby!! Back to southfeild I go.
Atmosphere: 1
Food: 1
Service: 1
Ashlee Adkins
I used to go here frequently, everything was great and the girls were super friendly until they had one too many "no's" on their tip question. In my opinion when you're a single person, the store is not busy and you're ordering a simple coffee, or tea.....Is it really that wrong of me to think a tip is unnecessary in that situation?! I mean it's a coffee shop, I'm ordering 1 coffee. Anyways long story short, all three of the girls' attitudes changed. Now they act "different" and not in a good way. Also not good for business. I went to the Allen Park location the other day and it was very pleasant. I messed up and ordered a large coffee instead of medium on and somehow still ended up paying less than I did this morning for a medium at this location? 🤔 I haven't made a review in a long time but leaving there today I don't like the way I felt. It's been 1 too many times they have acted that way with me. Hopefully it's just a "me" thing and they don't do that with too many other people. Your attitude is unwanted, don't really think it's good for business either, and definitely not a reason to get a tip. They used to be super sweet..... Hopefully they go back to that, do better especially in customer service. Also you have no idea what other people could be going through financially. Acting snooty over a tip on a $3/$6 dollar order for doing your job is absolutely ridiculous. Don't worry I won't be coming back. Hope you girls have a happy holiday and stay blessed.
Service: 1
Thomas Beschke
Very friendly and polite employees. Great service and very good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biggby Coffee
Sophia D
Food is typically ok here, however the staff is terrible. I’ve came 15 after opening and was ignored in the drive through (but saw the barista inside when I drove past). The baristas here are unfriendly and still will *ask* you for a tip which I find completely unprofessional. It should not be allowed to ask you for a tip. Due to the general attitude here I won’t be returning.
I’m not the only one that avoids this location because of costumer service issues. I used to go here regularly but the staff are constantly unkind and unprofessional. There is another close location that does an awesome job.
Nicole Awad
It’s very disappointing to pay almost $15 for a latte and a bagel sandwich that are inedible. My latte was clearly made with old espresso given how bitter it was and my sandwich wasn’t made correctly either. The staff acted inconvenienced when I asked for whip on my iced latte (which has always been on it prior). I absolutely LOVE the Allen Park location, go there instead!
Food: 2
Service: 2
ZandS
I waited for 30 minutes inside while they made drive through coffees. The staff seems like they were mad at me
They got my order wrong and not only that they left the paper that the comes off the slice of cheese on both of my specialty bagels. Was told they were going to refund my card but that was over two weeks ago and I’m still waiting wouldn’t recommend going there.
The lattes from this specific location always have a really strange taste. I can’t quite place it. Almost as if the espresso is burnt or the machine is not cleaned enough and the residue builds up.
Charged a tip to my card without asking in the drive thru. Won't go to this location anymore.
I love their Chai Latte! It's a great place to relax, set up the laptop and get some work done.
I always go to Biggby. ALWAYS. They have the best coffee and, usually, the best staff. I had gone to 2 Biggbys already this day and they both tasted bad. I was hopeful for Allen Park. Not only was the coffee bad, the girl working the drive thru shut the window in my face when I told her to have a good day. Needless to say, will not be returning.
Atmosphere: 1
Food: 1
Service: 1
This is the only biggby to ask if you want to leave a tip, yes they know me i come everyday, like my $7 coffee isnt enough to start the morning 🙄🙄, like i genuinely feel harassed for a tip when I come to this specific Biggby!! Back to southfeild I go.
Atmosphere: 1
Food: 1
Service: 1
I used to go here frequently, everything was great and the girls were super friendly until they had one too many "no's" on their tip question. In my opinion when you're a single person, the store is not busy and you're ordering a simple coffee, or tea.....Is it really that wrong of me to think a tip is unnecessary in that situation?! I mean it's a coffee shop, I'm ordering 1 coffee. Anyways long story short, all three of the girls' attitudes changed. Now they act "different" and not in a good way. Also not good for business. I went to the Allen Park location the other day and it was very pleasant. I messed up and ordered a large coffee instead of medium on and somehow still ended up paying less than I did this morning for a medium at this location? 🤔 I haven't made a review in a long time but leaving there today I don't like the way I felt. It's been 1 too many times they have acted that way with me. Hopefully it's just a "me" thing and they don't do that with too many other people. Your attitude is unwanted, don't really think it's good for business either, and definitely not a reason to get a tip. They used to be super sweet..... Hopefully they go back to that, do better especially in customer service. Also you have no idea what other people could be going through financially. Acting snooty over a tip on a $3/$6 dollar order for doing your job is absolutely ridiculous. Don't worry I won't be coming back. Hope you girls have a happy holiday and stay blessed.
Service: 1
Very friendly and polite employees. Great service and very good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biggby Coffee
Food is typically ok here, however the staff is terrible. I’ve came 15 after opening and was ignored in the drive through (but saw the barista inside when I drove past). The baristas here are unfriendly and still will *ask* you for a tip which I find completely unprofessional. It should not be allowed to ask you for a tip. Due to the general attitude here I won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Super slow.
Restaurantji Recommends
Went for a latte. Very good ?
Atmosphere: 5
Service: 5
It's ok
Atmosphere: 3
Food: 3
Service: 3
I’m not the only one that avoids this location because of costumer service issues. I used to go here regularly but the staff are constantly unkind and unprofessional. There is another close location that does an awesome job.
It’s very disappointing to pay almost $15 for a latte and a bagel sandwich that are inedible. My latte was clearly made with old espresso given how bitter it was and my sandwich wasn’t made correctly either. The staff acted inconvenienced when I asked for whip on my iced latte (which has always been on it prior). I absolutely LOVE the Allen Park location, go there instead!
Food: 2
Service: 2
I waited for 30 minutes inside while they made drive through coffees. The staff seems like they were mad at me
Atmosphere: 1
Food: 1
Service: 1
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