Went at 9:45pm today and was rudely told at the drive thru “we’re closed bro”. So we drove to the brownstown location, then on our way home it was after 10 and they were still open. So it appears they flat out lied to us about being closed, despite the signage and lights in the front saying open, as well as google
Atmosphere: 1
Service: 1
lynette peterman
While ordering the guy literally sighed like I was bothering him. I’m sorry if I’m bothering you you’re in the wrong job.
Service: 1
Rae
Night shift employee was very nice
Atmosphere: 5
Food: 5
Service: 5
Dale Wilhoite
This is by far our favorite location. We come here even though there is one closer to our home.
Food: 5
Service: 5
Sarah Shishani
I don't know why there are so many bad reviews, but I got the cookie butter latte iced version, seems like a seasonal item but it was delicious! Love that Dunkin isn't as sweet as other coffee shops. Also to the person that complained about too much cheese on the bagel: that's the best part, lol! One thing I'd like to mention is sometimes there might be a language barrier and so I try to talk louder and more clear/slow when saying my order.
Atmosphere: 5
Food: 5
Service: 5
Hannah
You can taste their misery in their beverages.
Atmosphere: 1
Food: 1
Service: 1
Breanna Wagner
Good service on busy Saturdays
Atmosphere: 5
Food: 5
Service: 5
To nya H
I’ve always had a bad experience with customer service. It’s one female in particular . She looks unpleasant and mean and she has often rolled her eyes and said something negative in her language about my request. The staff needs coaching on skills with people.
Stacey Andring
Service at this location is very slow And they make too many mistakes Mobile order and can’t even get right two times in one week!!!
The food and drinks are almost always right, which is the only positive thing I have to say about this location. If you’d like to wait 45 minutes for your order, this is the location you should go to. My fiance finished his LARGE drink by the time they finally gave us our food, which was cold at that point. Additionally, the staff is very unfriendly you will almost never have a conversation with anyone there, as well as start to look for you order and forget about it SEVERAL times. I used to like this location, but it just keeps getting worse and worse, very disappointed.
Atmosphere: 2
Food: 3
Service: 1
Aaron Mallia
Always friendly service (Chinko is the best!), good food, clean store, and quick checkout. One of my favorite locations.
Atmosphere: 5
Food: 5
Service: 5
bradley liedel
Awesome service!!! The gentleman that works night shit is awesome.
Atmosphere: 5
Food: 5
Service: 5
The Yard Dogs
Chinko is The best man. And he needs to take more money.
The christmas donuts are super cute!!
Went at 9:45pm today and was rudely told at the drive thru “we’re closed bro”. So we drove to the brownstown location, then on our way home it was after 10 and they were still open. So it appears they flat out lied to us about being closed, despite the signage and lights in the front saying open, as well as google
Atmosphere: 1
Service: 1
While ordering the guy literally sighed like I was bothering him. I’m sorry if I’m bothering you you’re in the wrong job.
Service: 1
Night shift employee was very nice
Atmosphere: 5
Food: 5
Service: 5
This is by far our favorite location. We come here even though there is one closer to our home.
Food: 5
Service: 5
I don't know why there are so many bad reviews, but I got the cookie butter latte iced version, seems like a seasonal item but it was delicious! Love that Dunkin isn't as sweet as other coffee shops. Also to the person that complained about too much cheese on the bagel: that's the best part, lol! One thing I'd like to mention is sometimes there might be a language barrier and so I try to talk louder and more clear/slow when saying my order.
Atmosphere: 5
Food: 5
Service: 5
You can taste their misery in their beverages.
Atmosphere: 1
Food: 1
Service: 1
Good service on busy Saturdays
Atmosphere: 5
Food: 5
Service: 5
I’ve always had a bad experience with customer service. It’s one female in particular . She looks unpleasant and mean and she has often rolled her eyes and said something negative in her language about my request. The staff needs coaching on skills with people.
Service at this location is very slow
And they make too many mistakes
Mobile order and can’t even get right two times in one week!!!
Service: 1
Restaurantji Recommends
Never have nutty donuts
Atmosphere: 2
Food: 2
Service: 2
The food and drinks are almost always right, which is the only positive thing I have to say about this location. If you’d like to wait 45 minutes for your order, this is the location you should go to. My fiance finished his LARGE drink by the time they finally gave us our food, which was cold at that point. Additionally, the staff is very unfriendly you will almost never have a conversation with anyone there, as well as start to look for you order and forget about it SEVERAL times. I used to like this location, but it just keeps getting worse and worse, very disappointed.
Atmosphere: 2
Food: 3
Service: 1
Always friendly service (Chinko is the best!), good food, clean store, and quick checkout. One of my favorite locations.
Atmosphere: 5
Food: 5
Service: 5
Awesome service!!! The gentleman that works night shit is awesome.
Atmosphere: 5
Food: 5
Service: 5
Chinko is The best man. And he needs to take more money.
Atmosphere: 5
Food: 5
Service: 5
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