Subway

7960 Metro Pkwy, Sterling Heights
(586) 268-0800

Recent Reviews

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Lari Mcaris

Don’t go here. Manager was playing on Xbox in store with doors locked. And ignored me knocking. When I went through drive through she said I’d have to wait 30 minutes. This place sucks bad

Atmosphere: 1

Food: 1

Service: 1

Tonya Edmonds

Turkey 🦃 and cheese sub always delicious 🤤😋 with chips, nice lunch alone 😀

Atmosphere: 5

Food: 5

Service: 5

David Harrison

Very good for lunch 10/10

Atmosphere: 5

Food: 5

Service: 5

S A

Terrible experience, the guy they had working tonight 10/31 at 11:30pm, disgusting. First of all you have hair and a beard, no net nothing. Then you have the wearing gloves, but touching your hair and beard while making other people’s food. And his pants were so saggy his butt crack is showing. I wouldn’t have taken the food if I didn’t order online. But waited a good 20 minutes for an order I placed 15 minutes before getting to the store. And to the surprise, hair in the food. Please hire better people, he looked like he was complaining about every customers order, if you don’t know the job, 1. You need training, & 2. Why is the manager allowing someone who doesn’t know the job to work a night shift by himself???? Also, I asked him to change gloves because he keeps touching everything, and he rolled his eyes. So unsanitary, never coming back here.

Atmosphere: 1

Food: 1

Service: 1

Kelly

Wow just wow the lady’s that was working at midnight was fast and great service I am coming here more this was my third time coming here and the black lady is really fast and at what she do and the short lady was smiling both good customer service and I ordered turkey sub the (prices are crazy ) but other that I coming back here

Atmosphere: 5

Food: 5

Service: 5

alaina

This place treats their customers and employees AWULLY. I’ve been here multiple times where the female workers, though i don’t know their names, were outright rude to me and sat doing nothing while I was waiting to order. Genuinely the single worst place I’ve ever had the displeasure of eating; if it was an option I wouldn’t even give it one star. To any potential customers reading this- please do yourself a favor and drive a mile or two further down the road to a different subway. This one doesn’t deserve any business until they fix their service and attitudes.

Atmosphere: 1

Food: 1

Service: 1

Gordon AngeliqueR

Just DoorDash in around 4 o’clock in the morning, and perhaps that’s my problem why I keep getting rude people.. what value is there in being rude to someone just picking up food?
Hopefully, they’re in a better mood during the day, but just more rude employees at this one

Atmosphere: 1

Food: 3

Service: 1

Hassan Ghamloush

The big african american lady has a nasty attitude, very rude and very disrespectful. She says thats her personality.

Atmosphere: 1

Service: 1

Louie Caldwell

Has gotten to expensive

Atmosphere: 2

Food: 2

Service: 2

Albanian Monster

This young kid very nice finally a nice worker

Mine Border

I went here once about two years ago, and the experience really stuck with me, but not in a good way. We waited in the drive-thru for about 5-10 minutes before an employee came outside, approached our car, and yelled at us, saying the drive-thru was closed because he was the only one on shift. I’m not sure if this location is overworking their staff, but that experience definitely made me not want to come back. I’ve never been yelled at like that just for waiting in line. I’d recommend going to the location on Mound across from Jimmy John’s instead, it’s cheaper, and the staff there are much more pleasant.

Edisa Mujkic

Elexius and Siera great service! Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

john M

One of the most disappointing visits to Subway I’ve ever had. The two employees working during my visit carried noticeable attitudes, making a simple order feel unpleasant.

I politely asked for my chicken to be placed on one side of the bread. Instead of honoring the request, one of the employees repeatedly called me “cheap.” I was shocked at the lack of professionalism and basic courtesy in a customer service role.

Subway is a billion-dollar brand, but experiences like this show how quickly goodwill can be lost. Respect and kindness cost nothing, yet the absence of both is enough to drive customers away.

I wish the staff the best personally, but if this store continues with this behavior, it will lose loyal customers very quickly.

Atmosphere: 1

Food: 1

Service: 1

Ryann Zuchowski

Ordered sweet onion teriyaki through the self serve kiosk and didn't receive any of the cold items to come on the sandwich (cucumber,onion,lettuce, tomatoes) $16 for chicken, sauce and bread

Atmosphere: 3

Food: 1

Service: 5

s priceless

Best subway around, food atmosphere service even the Landscaping was great.

Atmosphere: 5

Food: 5

Service: 5

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