You pay 2 something for a soda you can refill as many times as you want but if you buy a $5 lemonade, NO REFILLS…
James Long
The staff seemed unorganized, and the manager was unhelpful in resolving the issue. On top of that, the food quality was poor, and the restaurant was not clean. It’s clear that attention to customer satisfaction and operational efficiency is lacking. I won’t be returning anytime soon and wouldn’t recommend this location to others. Plus they was done with breakfast at 10:00am as I'm making this review at 10:55am the manager name is ‘TROY’ ……. Have to get better troy its gone be a long summer a-lot long lines a-lot angry customers
Atmosphere: 1
Food: 1
Service: 1
Peter M
Place was clean and not bust so I got my order really fast. The workers were friendly and had a positive attitude. Location is nice and offers good parking. Pleśni of tables inside and comfy boooths.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Jr Cheeseburger, French Fries
Ryan Smith
Mid but ok. What?
Atmosphere: 5
Food: 5
Service: 5
Brian Spurling (Briarius)
Only one person working in the store.
Service: 1
William Gaston
Ordered a no 6 sandwich only (which is a spicy chicken sandwich) and got a non-spicy chicken sandwich. It had no mayo, lettuce, or tomato like other Wendy's serve with that. It may have been a misunderstanding or something, or maybe that particular location doesn't serve lettuce, tomato, or mayo with it, but I wasn't a fan of what I received. I expected it to be spicy and to have lettuce and tomato.
gage milliken
I ordered a bunch of food for my family all the breakfast sandwiches. The bread was extremely hard and stale couldn’t even chew the sandwiches. Had to give it to our dogs. I would not recommend ordering breakfast from this facility. Very bad slow service employees do not care about their job and poor quality food. if you’re looking for a good quality Wendy’s, you should try the location in Richmond Michigan employees actually like their jobs and produce good quality food unlike this nasty place.
Atmosphere: 1
Food: 1
Service: 1
Julio
Slowest one in the area consistently and bad attitude from every employee, I know it’s fast food but don’t project your problems onto me I’m just tryna get some food after 10 pm… just drive to the Ryan one or 21 mile location. And I still haven’t gotten my food I’m still in the drive thru
lisa gallagher
Good food. Ice dispenser in dining room didn’t work. Way TOO hot. Turn down the heat!!
Food was cooked properly and tasted good, and the service was OK. Employees could have been friendlier, but they got the job done. Convenient and clean location.
Atmosphere: 4
Food: 5
Service: 4
Kyle Laethem
Usually this place ain't to bad but today it was nothing but disrespect from people behing the counter. Not happy
Service: 1
k gray
I did an online order and when I picked up the order they did not have what I ordered. Wanted chocolate 5 frostys they only had caramel. 4 were part of meals so I was up charged . the 5th was a medium. I told them we did not want caramel so they gave me 4 pops and nothing for the medium frosty and told me because it was an online order I could not get my money back. They were rude in the drive through and the manager Erin was also rude. 2 food items in our order were also missing from the bags. I was shorted money and treated as if it was my fault. Will not go back and will share how awful this location is.
Atmosphere: 1
Food: 2
Service: 1
Rose Evers
Well I reviewed this 2 years ago because of the service was so bad and staff was rude. However after visiting tonight the staff has turned over and very friendly and accommodating for my gluten allergy.
The place was clean and food hot. Speaking of hit even the restaurant was warm and cozy unlike past.
Atmosphere: 5
Food: 4
Service: 5
Christina Abro
they gave me two nuggets and didn’t fill my barbecue sauce :(
Love them frosty
Atmosphere: 5
Food: 5
Service: 5
You pay 2 something for a soda you can refill as many times as you want but if you buy a $5 lemonade, NO REFILLS…
The staff seemed unorganized, and the manager was unhelpful in resolving the issue. On top of that, the food quality was poor, and the restaurant was not clean. It’s clear that attention to customer satisfaction and operational efficiency is lacking. I won’t be returning anytime soon and wouldn’t recommend this location to others. Plus they was done with breakfast at 10:00am as I'm making this review at 10:55am the manager name is ‘TROY’ ……. Have to get better troy its gone be a long summer a-lot long lines a-lot angry customers
Atmosphere: 1
Food: 1
Service: 1
Place was clean and not bust so I got my order really fast. The workers were friendly and had a positive attitude. Location is nice and offers good parking. Pleśni of tables inside and comfy boooths.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Jr Cheeseburger, French Fries
Mid but ok. What?
Atmosphere: 5
Food: 5
Service: 5
Only one person working in the store.
Service: 1
Ordered a no 6 sandwich only (which is a spicy chicken sandwich) and got a non-spicy chicken sandwich. It had no mayo, lettuce, or tomato like other Wendy's serve with that. It may have been a misunderstanding or something, or maybe that particular location doesn't serve lettuce, tomato, or mayo with it, but I wasn't a fan of what I received. I expected it to be spicy and to have lettuce and tomato.
I ordered a bunch of food for my family all the breakfast sandwiches. The bread was extremely hard and stale couldn’t even chew the sandwiches. Had to give it to our dogs. I would not recommend ordering breakfast from this facility. Very bad slow service employees do not care about their job and poor quality food. if you’re looking for a good quality Wendy’s, you should try the location in Richmond Michigan employees actually like their jobs and produce good quality food unlike this nasty place.
Atmosphere: 1
Food: 1
Service: 1
Slowest one in the area consistently and bad attitude from every employee, I know it’s fast food but don’t project your problems onto me I’m just tryna get some food after 10 pm… just drive to the Ryan one or 21 mile location. And I still haven’t gotten my food I’m still in the drive thru
Good food. Ice dispenser in dining room didn’t work. Way TOO hot. Turn down the heat!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Baconator
Restaurantji Recommends
Food was cooked properly and tasted good, and the service was OK. Employees could have been friendlier, but they got the job done. Convenient and clean location.
Atmosphere: 4
Food: 5
Service: 4
Usually this place ain't to bad but today it was nothing but disrespect from people behing the counter. Not happy
Service: 1
I did an online order and when I picked up the order they did not have what I ordered. Wanted chocolate 5 frostys they only had caramel. 4 were part of meals so I was up charged . the 5th was a medium. I told them we did not want caramel so they gave me 4 pops and nothing for the medium frosty and told me because it was an online order I could not get my money back. They were rude in the drive through and the manager Erin was also rude. 2 food items in our order were also missing from the bags. I was shorted money and treated as if it was my fault. Will not go back and will share how awful this location is.
Atmosphere: 1
Food: 2
Service: 1
Well I reviewed this 2 years ago because of the service was so bad and staff was rude. However after visiting tonight the staff has turned over and very friendly and accommodating for my gluten allergy.
The place was clean and food hot. Speaking of hit even the restaurant was warm and cozy unlike past.
Atmosphere: 5
Food: 4
Service: 5
they gave me two nuggets and didn’t fill my barbecue sauce :(
Atmosphere: 1
Food: 1
Service: 1
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