Wendy's
$ • Fast Food, Burgers
Hours:
4220 Elms Rd, Swartz Creek
(810) 630-1245
About Wendy's
Customers' Favorites
Wendy's Reviews
Ratings
Menu


Hours
Monday | 6:30AM - 12AM |
Tuesday | 6:30AM - 12AM |
Wednesday | 6:30AM - 12AM |
Thursday | 6:30AM - 12AM |
Friday | 6:30AM - 12AM |
Saturday | 6:30AM - 12AM |
Sunday | 6:30AM - 12AM |
Wendy's offers a mix of experiences. Some customers found the food poorly made, with cold dishes and messy breakfast burritos. Others praised the friendly and helpful staff, with a special mention for the evening team's dedication to customer satisfaction. However, some regulars were disappointed by changes in portion sizes and quality, like the downsized frosty. One customer shared that their Dave’s double was so memorable it stayed with them for years, highlighting that Wendy’s still offers fresh and tasty food despite its outdated storefront.
Recent reviews also mention a decline in customer service, food quality, cleanliness, and attitude. Customers have been bothered by staff who bark orders while talking on their phones or smoking vapes when handing out food. There were reports of employees appearing distracted, and one incident involved a sandwich being missing from an order. Additionally, concerns about employees’ appearance, such as wearing jeans halfway down the backside with undershorts visible, have been noted. Overall, Wendy’s seems to have a dedicated team trying to keep customers happy, but recent issues suggest the store is facing some challenges.