I gave 3 stars for the day shift. They deserve 5 star. However, the night I purchased a mobile order and was given a molded burger, I paid extra for a drink that I couldn't get. Apparently you don't get refunds from the mobile app. The 800 number is attached to door dash and then they couldn't find my order. After waiting 30 minutes for a re order. The manager he forgot some items. It was a horrible experience. The next day I spoke with the assistant General manager. She made my order fresh and had my lemonade I ordered. She was helpful and had empathy. The young lady from the night before was rude and gave me dog food.
Atmosphere: 1
Food: 1
Service: 1
White Glove
Asked for light ice and got a cup of only ice, also asked for light mayo and got no mayo and extra lettuce. Staff are constantly getting orders wrong and handing out cold food. Something needs to change.
Jamie Trump
When I pulled up to the speaker the lady in their sounded super nice she even convinced me to buy two cookies. Will I get up to the window get my food and pull away there's two halfs of a cookie in there. I was told they were fresh out of the oven apparently not.
Atmosphere: 2
Food: 2
Service: 2
Jerry Bunnell
The New Tenders are great! 👍
Atmosphere: 5
Food: 5
Service: 5
Infected saiyan
Been going there for 9 years now always been a chill time great food and everyone’s go good vibes and the service has always been good shout out to yall💯 W team and food
Atmosphere: 5
Food: 5
Service: 5
Jessica Murphy
Always have a good experience at this location. Food is never wrong and customer service is good
Atmosphere: 5
Food: 5
Service: 5
Judeh Odeh
Waited 3 minutes at the speaker, didn’t get any lettuce or mayo on my sandwich. Terrible service should’ve went to the Ecorse location or McDonald’s
Atmosphere: 1
Food: 1
Service: 1
mikia lee
10/10 customer service, they’re so nice every time I come and they make sure your food is A tier quality 😩!!
Atmosphere: 5
Food: 5
Service: 5
Alexander Henley
Terrible
Arthur Wellman
We weren’t greeted when we walked in, still wasn’t greeted when the employee too our order. Ordered the Dave’s double, bun was dried out, meat overcooked. Fries just okay. Thing is I always have a good experience at Wendy’s.
Never order the chicken here. I got a chicken wrap from here and it was nowhere near the size other wendy's give. It clearly felt like a ripoff from this location
Atmosphere: 1
Food: 1
Service: 2
mika Drew
Food Nasty but I honestly say they gave me my Money back on everything even took the food back. So thank yall
Atmosphere: 4
Food: 1
Service: 3
Marissa Wright
The drive-through lady, who has a mouth piercing. Called my mother, an idiot, and had already premade a drink, and blamed her for changing it before she even fully ordered. Fully trashy, unprofessional and honestly rude.
Atmosphere: 1
Food: 3
Service: 1
Cristy Kujawski
Ordered a baconator and got a cheeseburger with a single piece of bacon. Ordered nuggets and they were out of most sauces. Store is dirty. Do not recommend!!!
Atmosphere: 1
Food: 2
Service: 2
Cassie Barber
Every time I come to the drive thru the ladies are super sweet! My favorite Wendy’s :))) and thank you Traci for cooking my nuggets well done <3
I gave 3 stars for the day shift. They deserve 5 star. However, the night I purchased a mobile order and was given a molded burger, I paid extra for a drink that I couldn't get. Apparently you don't get refunds from the mobile app. The 800 number is attached to door dash and then they couldn't find my order. After waiting 30 minutes for a re order. The manager he forgot some items. It was a horrible experience. The next day I spoke with the assistant General manager. She made my order fresh and had my lemonade I ordered. She was helpful and had empathy. The young lady from the night before was rude and gave me dog food.
Atmosphere: 1
Food: 1
Service: 1
Asked for light ice and got a cup of only ice, also asked for light mayo and got no mayo and extra lettuce. Staff are constantly getting orders wrong and handing out cold food. Something needs to change.
When I pulled up to the speaker the lady in their sounded super nice she even convinced me to buy two cookies. Will I get up to the window get my food and pull away there's two halfs of a cookie in there. I was told they were fresh out of the oven apparently not.
Atmosphere: 2
Food: 2
Service: 2
The New Tenders are great! 👍
Atmosphere: 5
Food: 5
Service: 5
Been going there for 9 years now always been a chill time great food and everyone’s go good vibes and the service has always been good shout out to yall💯 W team and food
Atmosphere: 5
Food: 5
Service: 5
Always have a good experience at this location. Food is never wrong and customer service is good
Atmosphere: 5
Food: 5
Service: 5
Waited 3 minutes at the speaker, didn’t get any lettuce or mayo on my sandwich. Terrible service should’ve went to the Ecorse location or McDonald’s
Atmosphere: 1
Food: 1
Service: 1
10/10 customer service, they’re so nice every time I come and they make sure your food is A tier quality 😩!!
Atmosphere: 5
Food: 5
Service: 5
Terrible
We weren’t greeted when we walked in, still wasn’t greeted when the employee too our order. Ordered the Dave’s double, bun was dried out, meat overcooked. Fries just okay. Thing is I always have a good experience at Wendy’s.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Never order the chicken here. I got a chicken wrap from here and it was nowhere near the size other wendy's give. It clearly felt like a ripoff from this location
Atmosphere: 1
Food: 1
Service: 2
Food Nasty but I honestly say they gave me my Money back on everything even took the food back. So thank yall
Atmosphere: 4
Food: 1
Service: 3
The drive-through lady, who has a mouth piercing. Called my mother, an idiot, and had already premade a drink, and blamed her for changing it before she even fully ordered. Fully trashy, unprofessional and honestly rude.
Atmosphere: 1
Food: 3
Service: 1
Ordered a baconator and got a cheeseburger with a single piece of bacon. Ordered nuggets and they were out of most sauces. Store is dirty. Do not recommend!!!
Atmosphere: 1
Food: 2
Service: 2
Every time I come to the drive thru the ladies are super sweet! My favorite Wendy’s :))) and thank you Traci for cooking my nuggets well done <3
Atmosphere: 5
Food: 5
Service: 5
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