Look the ice cream is pretty good, I mean its ice cream and i really cant remember ever having bad ice cream tho anywhere but it costing almost $10 for a small amount of ice cream is ridiculous. I would never go back and i will just opt out for the ma and pas places. Product is just as good and the prices are half that
Devon F
Excellent fudge. Knowledgeable and friendly staff.
J N
It's as good as it looks from the window. Shout-out to Ziggy for bringing positive energy to the shop and talking me into dipping the cone in chocolate!
william huey'
Absolutely amazing staff was very friendly and quick with out order and seemed to have alot of knowledge about their products
Caleb Parnell
Absolutely delicious. So far I've yet to find any other places I like more.
Joseph Vincent
Good ice cream and chocolate. Good quality and there is good service. Check it out, it is slightly pricey though.
Ann Krause
Kilwins is a must-visit! Their fudge is absolutely delicious, rich, and perfectly creamy. The staff was super friendly and welcoming, making the experience even better. Plus, they offer tons of free samples, which is a great way to try different flavors before deciding. Whether you're in the mood for ice cream, chocolate, or fudge, you really can’t go wrong here. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Kenny Greene
Great chocolate and fudge selection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Chocolate Fudge, Peanut Butter Cup
Josh Blakeslee
I’ve always said it’s the best ice cream on earth. They’re nice enough but for the love of goodness I’m out. I’m just not paying these prices. Everyone has suffered from inflation, not everyone is charging $10 for a single scoop in a regular waffle cone. Wish you the best.
Delicious chocolates but service could be better. Waited on a busy day and two associates kept calling people not in order. We waited but need a better system or to implement a line for service - this place was CHAOS.
Aditya Karandikar
Amazing but expensive.
Tony Terlesky
Great ice cream.
Atmosphere: 5
Food: 5
Service: 5
Luke Wahr
I know Traverse City is the place to be but I was pretty shocked to get a 42 dollar bill for 3 milkshakes. I should have asked for prices before hand so my bad but a 13 dollar milkshake is ridiculous.
Atmosphere: 3
Food: 1
Service: 2
Sherry
Their ice cream and fudge are good but also very overpriced. I mean $13 for a milkshake... There are a few nice employees but some have been very rude to me. I've come in multiple times this summer since it's close to the beach and my grandkids love it, but when I do, the workers haven't been very friendly. I have also seen many of the workers sitting around doing nothing... One time, I was walking by the store and I saw a worker, who I've since learned is the manager, sitting on a counter doing nothing. I've also seen some of the other staff be rude to their own coworkers... For example, the other day I was getting ice cream with my grandkids and this young lady had made a shake. Now she gave the shake to customers and then finished helping them and ringing them up. When she headed back towards where she made the shakes, her coworker scolded her for walking away and not cleaning up when all she did was help the customers before she presumably went back to clean... These youngsters today don't know how to treat others
Amazing and cute little sweet shop!
Look the ice cream is pretty good, I mean its ice cream and i really cant remember ever having bad ice cream tho anywhere but it costing almost $10 for a small amount of ice cream is ridiculous. I would never go back and i will just opt out for the ma and pas places. Product is just as good and the prices are half that
Excellent fudge. Knowledgeable and friendly staff.
It's as good as it looks from the window. Shout-out to Ziggy for bringing positive energy to the shop and talking me into dipping the cone in chocolate!
Absolutely amazing staff was very friendly and quick with out order and seemed to have alot of knowledge about their products
Absolutely delicious. So far I've yet to find any other places I like more.
Good ice cream and chocolate. Good quality and there is good service. Check it out, it is slightly pricey though.
Kilwins is a must-visit! Their fudge is absolutely delicious, rich, and perfectly creamy. The staff was super friendly and welcoming, making the experience even better. Plus, they offer tons of free samples, which is a great way to try different flavors before deciding. Whether you're in the mood for ice cream, chocolate, or fudge, you really can’t go wrong here. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great chocolate and fudge selection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Chocolate Fudge, Peanut Butter Cup
I’ve always said it’s the best ice cream on earth. They’re nice enough but for the love of goodness I’m out. I’m just not paying these prices. Everyone has suffered from inflation, not everyone is charging $10 for a single scoop in a regular waffle cone.
Wish you the best.
Restaurantji Recommends
Delicious chocolates but service could be better. Waited on a busy day and two associates kept calling people not in order. We waited but need a better system or to implement a line for service - this place was CHAOS.
Amazing but expensive.
Great ice cream.
Atmosphere: 5
Food: 5
Service: 5
I know Traverse City is the place to be but I was pretty shocked to get a 42 dollar bill for 3 milkshakes. I should have asked for prices before hand so my bad but a 13 dollar milkshake is ridiculous.
Atmosphere: 3
Food: 1
Service: 2
Their ice cream and fudge are good but also very overpriced. I mean $13 for a milkshake... There are a few nice employees but some have been very rude to me. I've come in multiple times this summer since it's close to the beach and my grandkids love it, but when I do, the workers haven't been very friendly. I have also seen many of the workers sitting around doing nothing... One time, I was walking by the store and I saw a worker, who I've since learned is the manager, sitting on a counter doing nothing. I've also seen some of the other staff be rude to their own coworkers... For example, the other day I was getting ice cream with my grandkids and this young lady had made a shake. Now she gave the shake to customers and then finished helping them and ringing them up. When she headed back towards where she made the shakes, her coworker scolded her for walking away and not cleaning up when all she did was help the customers before she presumably went back to clean... These youngsters today don't know how to treat others
Atmosphere: 3
Food: 3
Service: 2
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