McDonald's

2468 W South Airport Rd, Traverse City
(231) 933-9248

Recent Reviews

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Matthew White

Kindest and most upbeat mcds workers ive ever met

Service: 5

Bob S

Ordered 4 meals for a total of $54.... got home and found we didn't have our fries or the sauce we paid for. So im missing half of my order. Called them immediately to get a refund, you could tell they deal with this problem quite often. This is not the first time this has happened to us at this location. I wonder how many people just say no biggy and this location is just raking in the money from food they do not give to the people who ordered. Beyond disappointed and would like to chat with corporate about the management of this location. I'm all done ordering food from here.

Atmosphere: 1

Food: 1

Service: 1

Nick Lepsy

Go to a different store. Skip this one at all costs. I told myself 6 months ago I would stop going to this store after so many failed orders and the managers husband (she said so) ripping joints in the parking lot. Today, I tried again against my better judgment.. lo and behold I was wrong. No weed smoke but a wrong sandwich yet again. Between the still high prices and clear lack of care, this is the last McDonald’s I’ll ever go to, period. Thanks for all the disappointment the last couple years.
-Former McDonalds employee

Atmosphere: 1

Food: 1

Service: 1

Raj

Started a new job down the street. I have come here the past 3 nights trying to get the same order. Double quarter no onion add mayo. And they refused to make it properly always adding onions and forgetting the mayo. Like its a single item how do you mess that up multiple days?

Atmosphere: 1

Food: 1

Service: 1

Lakota Heavenley

Absolutely the worst. Rushed me out of the drivethrough without my food then proceeded to not talk to me whatsoever when I went inside to get my food. I was in there for 15-20 minutes with no worker to say anything to me. The guy ahead of me warned me they were taking their time. Ended up leaving without the food cause I had to go elsewhere to get my child’s food even though this McDonald’s took my money and gave me no food.

Atmosphere: 1

Food: 1

Service: 1

Alex King

I had an outstanding experience at this McDonald’s. The food was excellent, and the employees were truly exceptional—some of the best customer service I’ve ever received. I really appreciate how kind, attentive, and welcoming the entire team was!

Atmosphere: 5

Food: 5

Service: 5

Josh Smith

Food was so so, not quite hot but not quite cold. Burgers looked as if they were smashed together and had an excessive amount of ketchup all over. Had a rather long wait for 2 double cheeseburgers when they weren't all that busy. Better locations elsewhere.

Atmosphere: 3

Food: 3

Service: 3

Steven Schwander

Fish sandwich please

Atmosphere: 3

Food: 3

Service: 3

Paige Csizmadia

Worst fries I’ve ever had from Mcdonalds. Tasted DAYS old. How can you even get fries that cold and stale? Very disappointing when I wanted a quick treat after work.

Food: 1

Service: 2

Robb “robbieg696” Gillies

What can I say, as fast food goes their breakfast (to me) sucks the least lol

Atmosphere: 5

Food: 4

Service: 5

Paul Ellison

Places an online order to pick up at the counter. Walked in, then had to wait 8 minutes while the staff took and filled orders from the drive through. Had to flag down a staff member about my order, at which point they were like...Oh yeah we haven't checked...Will never order from here again.

Atmosphere: 1

Food: 3

Service: 1

Devisha Mhatre

Worst staff ever seen …. I was waiting for 10 min and no one’s care … they won’t even listen they just ignore

Constantine

Drive thru always goes so smoothly.

Atmosphere: 4

Food: 5

Service: 5

Toni Beaver

I paid $1.79 for a med cup 0f coffee and it was old and old, I asked for a fresh one they asked me to pull up and then they forgot about me came out about 10 mins told me they forgot and will make it then. I got my money back. Sad.

Cole Sapp

Food is cold old fires are cold chicken is like rubber and the service is super slow whoever is running this place needs to get a grip on this place I have ate better stuff 3 days old and warmed up I will not return to this McDonald’s ever if your reading this then save yourself the same mistake I did

Atmosphere: 1

Food: 1

Service: 1

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