OG Pretzel and garlic cream cheese is a 4.5 out of 5 Customer service a -1 out of 5. She said hello.. that's its. No personality. I bet she could make some serious tips if she actually showed some enthusiasm when a customer walks in. Kinda ruins the whole experience of the place.
Atmosphere: 1
Food: 4
Service: 1
Kenny Greene
Great pretzel place. Lots to choose from. Delicious 😋. Highly recommend 💚💯💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Amanda Foust
Absolutely delicious! Made a quick trip from Gaylord and had to stop in! The cashier recommended the hot fudge with the original pretzel and it was AMAZING!! 10 out of 10!!!
Meghan Ruehle
The cinnamon sugar pretzel with cream cheese icing was delicious! And it was only $6.50
Atmosphere: 4
Food: 5
Service: 4
Stacy A
Good pretzels. The salt is baked into the original, which is perfection. I was disappointed that there isn’t self-serve water - come on, pretzels are salty! No restrooms. Very small space. No indoor dining.
Even though we asked for it, we were not given condiments (mustard, ketchup) or napkins.
Parking can be tough and is metered. I really like this area though and would enjoy walking with my pretzel, or having a snack in the middle of downtown bike ride.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Pretzel Frankfurter, Pretzels
Stacy Bo Bacy
Good pretzels. The salt is baked into the original, which is perfection. I was disappointed that there isn’t self-serve water - come on, pretzels are salty! No restrooms. Very small space.
Amanda Bowen
Just had two pretzel frankfurters from the Traverse City location and they were great. I was thrilled to find out that the dough is nondairy, and I was able to order them without the butter topping. Perfect ratio of pretzel to hot dog, delicious, and a safe meal choice! Excellent, convenient find for me. I’ll definitely be back!
Lisa Jansen Reissmann
Best pretzels we have ever had! Amazing!
Hannah Basinger
Absolutely incredible service! We have a very severe milk protein allergy and the staff was sooo caring and cautious. They made our pretzels on a separate pan and was very aware not to come even somewhat close to cross contamination- even down to opening a new package of napkins! And then on top of it all, it was incredibly delicious (even without butter!). They made the experience so wonderful that we went back several hours later to get a few more for the road. Thank you!!!
The prices are reasonable...My grandkids love stopping in for some of their cinnamon sugar pretzels, and we've never had an issue with the service... The store is very small however, so it can be a tight squeeze, especially during the summer.
Atmosphere: 4
Food: 5
Service: 5
Stan Hansen
Awesome! Took me longer than to check out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar, Pretzels
Xander
What a good pretzel! Make sure to try all their dips.
Brent Hochstetler
My wife and I wanted a snack on a Saturday afternoon, so we stopped here when we saw the pretzel sign from a distance. The people were lined up, so we decided to wait.
After an hour, we stopped by again, and the line was much shorter. I ordered a pretzel with cinnamon and sugar while my wife had a regular salted pretzel.
Service was quick. Our pretzels were in hand almost immediately. We looked at seating inside, but they offered only a few stools at the counter by the window. We went outside instead.
The seating options outside amounted to a few tables and chairs, but they weren’t busy, so we easily found an open spot.
The pretzels were slightly smaller than I had expected, but they were soft, both inside and out. Mine was covered in a “healthy” dose of cinnamon sugar.
I thought the price was fair, and I’d definitely stop here again.
As a side note, parking options are limited to street and lot parking along with some parking garages. Be prepared to pay for parking, although it amounts to about $1.50 an hour.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cinnamon Sugar, Pretzels
Josie K
The pretzels were delicious. They are soft and airy as well as fresh. Super quick service and clean atmosphere.
OG Pretzel and garlic cream cheese is a 4.5 out of 5 Customer service a -1 out of 5. She said hello.. that's its. No personality. I bet she could make some serious tips if she actually showed some enthusiasm when a customer walks in. Kinda ruins the whole experience of the place.
Atmosphere: 1
Food: 4
Service: 1
Great pretzel place. Lots to choose from. Delicious 😋. Highly recommend 💚💯💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Absolutely delicious! Made a quick trip from Gaylord and had to stop in! The cashier recommended the hot fudge with the original pretzel and it was AMAZING!! 10 out of 10!!!
The cinnamon sugar pretzel with cream cheese icing was delicious! And it was only $6.50
Atmosphere: 4
Food: 5
Service: 4
Good pretzels. The salt is baked into the original, which is perfection. I was disappointed that there isn’t self-serve water - come on, pretzels are salty! No restrooms. Very small space. No indoor dining.
Even though we asked for it, we were not given condiments (mustard, ketchup) or napkins.
Parking can be tough and is metered. I really like this area though and would enjoy walking with my pretzel, or having a snack in the middle of downtown bike ride.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Pretzel Frankfurter, Pretzels
Good pretzels. The salt is baked into the original, which is perfection. I was disappointed that there isn’t self-serve water - come on, pretzels are salty! No restrooms. Very small space.
Just had two pretzel frankfurters from the Traverse City location and they were great. I was thrilled to find out that the dough is nondairy, and I was able to order them without the butter topping. Perfect ratio of pretzel to hot dog, delicious, and a safe meal choice! Excellent, convenient find for me. I’ll definitely be back!
Best pretzels we have ever had! Amazing!
Absolutely incredible service! We have a very severe milk protein allergy and the staff was sooo caring and cautious. They made our pretzels on a separate pan and was very aware not to come even somewhat close to cross contamination- even down to opening a new package of napkins! And then on top of it all, it was incredibly delicious (even without butter!). They made the experience so wonderful that we went back several hours later to get a few more for the road.
Thank you!!!
Atmosphere: 4
Food: 5
Service: 5
Amazing pretzels!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The prices are reasonable...My grandkids love stopping in for some of their cinnamon sugar pretzels, and we've never had an issue with the service... The store is very small however, so it can be a tight squeeze, especially during the summer.
Atmosphere: 4
Food: 5
Service: 5
Awesome! Took me longer than to check out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar, Pretzels
What a good pretzel! Make sure to try all their dips.
My wife and I wanted a snack on a Saturday afternoon, so we stopped here when we saw the pretzel sign from a distance. The people were lined up, so we decided to wait.
After an hour, we stopped by again, and the line was much shorter. I ordered a pretzel with cinnamon and sugar while my wife had a regular salted pretzel.
Service was quick. Our pretzels were in hand almost immediately. We looked at seating inside, but they offered only a few stools at the counter by the window. We went outside instead.
The seating options outside amounted to a few tables and chairs, but they weren’t busy, so we easily found an open spot.
The pretzels were slightly smaller than I had expected, but they were soft, both inside and out. Mine was covered in a “healthy” dose of cinnamon sugar.
I thought the price was fair, and I’d definitely stop here again.
As a side note, parking options are limited to street and lot parking along with some parking garages. Be prepared to pay for parking, although it amounts to about $1.50 an hour.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cinnamon Sugar, Pretzels
The pretzels were delicious. They are soft and airy as well as fresh. Super quick service and clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar, Pretzels
Loading...