Starbucks
3290 W South Airport Rd, Traverse City
(231) 631-8387
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I've been a customer of Starbucks for over 20 years, and today's breakfast from the location on South Airport in TC was the worst. I can't consume dairy or almonds, and I don't drink coffee, so my one beverage I like is a Chai tea. I asked for it like usual, made with oat milk; it was made with almond milk. I meant to taste it before I pulled out of the parking lot to make sure it was made right, but I forgot. I was home before I realized it was made incorrectly, so I had to pour it out. And my breakfast sandwich was almost hard as a rock, and the contents (egg, cheese, and bacon) were hard and looked old. $11+ down the drain. I'm sad and frustrated and wish I could get my money back. I've tried local coffee houses, but they often make my tea wrong as well. After today's visit along with a visit to the Garfield/Munson location a few weeks ago when they made my tea with regular milk, I'm just done. So much time and money wasted.
Atmosphere: 3
Food: 1
Service: 3
Mobile order was ready to go on time, and staff was very friendly!
Everytime I come into this place they have great customer service but this time they were a bit busy and made my drink with water instead of milk and it taste horrible
Atmosphere: 4
Food: 2
Service: 4
Love it slightly love it more than targets starbies! Everyone’s so much nicer, always smiling, feel very welcomed
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Typical Starbucks...probably the best coffee in town and consistent .... BUT today they offered to put a cinnamon/nutmeg/combo on top of my Latte . I could barely taste it. Was maybe 1 or 2 shakes. Went to pay and it was an upcharge....It was less than a dollar...and i get with inflation everything is up.... but the order taker should have let me know ahead of time. PLUS that could not have cost them more than 2 pennies. C'mon SB's not cool. (but I will be there tomorrow :-)
Atmosphere: 3
Food: 5
Service: 5
Did a mobile order for inside pickup, when we got there there was a note saying the Cafe was closed and you must use the drive thru. 20 minutes waiting at the drive thru and we are finally to the speaker? Get it together! Don't allow mobile orders if you're short staffed. Almost 30 minutes to the window is a little much
Atmosphere: 1
Food: 2
Service: 1
Great customer service, food and coffee was awesome and I would definitely visit this location again if I lived closer.
Atmosphere: 5
Food: 5
Service: 5
This location is our go to. We won't go to any of the other ones. The atmosphere is always amazing
Atmosphere: 5
Food: 5
Service: 5
To the wonderful lady employee who complimented my gf’s appearance and nails, while serving her drink, you have made a impact on her day she immediately called me to let me know how nice you were and how it made her day ! Thank you for keeping her happy while I’m at work :)!
Atmosphere: 5
Food: 5
Service: 5
Drinks were consistent with other stores.
The 3 different people I interacted with weren't very friendly.
.
I guess I finally met the r/starbucks ppl that are always complaining about how much they hate working at starbucks
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
My favorite place
Atmosphere: 5
Food: 5
Service: 5
Coffee is mediocre, food is nice in a pinch. Restrooms are fantastic ?10/10
Atmosphere: 5
Food: 3
Service: 5
Advertised food they don’t offer the put meat on a vegetarian’s breakfast.
Food: 1
Service: 1
Attitude out the door here, baristas NOT FRIENDLY! Each time I’ve been it’s the same! ??♀️
Atmosphere: 2
Food: 3
Service: 1
I'm calling out Mercie at Starbucks in front of the Mall!! She was the most sweetest person you ever could have met. She was so patient with me and made my day I cried!! Haha never thought I'd start my day joyfully crying. Thank you Mercie for your kindness. Hope your life gives you the best gifts imagined.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Loading...