Customer service was way below par: yelling, attitude, impatient, etc, etc. Everything was rushed, the sandwiches as well. If you're going to a sandwhich place or subway, avoid this one.
Atmosphere: 1
Food: 2
Service: 1
SHIBBY DAY
Above and beyond customer service professionalism friendly fun and funny. They make great sandwiches taking pride in their work outstanding highly recommend
Atmosphere: 5
Food: 5
Service: 5
Shawn Phillips
Both the young lady and Henry were very accommodating with what condiments they were out of on the line and refilled them quickly without delay. Made the experience quite pleasant. Very friendly and said Hello when I walked in while already helping two other gentlemen in front of me. As a working duo, they performed and perfected, in a timely manner three 12’ inchers. This store has the best review ratings all stores in the Traverse City area, not including Kingsley, which is why I bypassed 2 others closer to where I was. I didn’t catch the young lady’s name, but those two are Winners. 8/29/24 between 7:30-8:00pm (That was a Thursday early evening) 5 stars Bravo!
Atmosphere: 5
Food: 5
Service: 5
Susan
The two guys working today (Sunday May 19 at about 3pm) clearly had no supervision. They were rude and didn’t change their gloves at all after taking cash or touching other items. They were out of many toppings as well. Very unpleasant experience, yikes.
Atmosphere: 1
Food: 4
Service: 1
Rebekah Poindexter
My husband and I frequent this location and have always gotten amazing customer service. But want to send a huge shout out to Max. We came in tonight 05/03/2024 and he knew our order exactly. Verifing with us along the way but he nailed it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Rebekah Watkins
My husband and I frequent this location and have always gotten amazing customer service. But want to send a huge shout out to Max. We came in tonight 05/03/2024 and he knew our order exactly. Verifing with us along the way but he nailed it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Dan B
Oddly enough one of the few places around to get a meatball sub.
Atmosphere: 5
Food: 5
Service: 5
Hunter Howard
I LOVE SUBWAY. SUBWAY IS THE BEST PLACE EVER FOR SANDWICHES.
Atmosphere: 5
Food: 5
Service: 5
Justin Kinsella
The Sandwich Artist was rude to me and her fellow employees, my pizza was cold and almost raw, and they did not ask any of the questions that they are trained to ask. (What vegetables, how many slices, how much meat, etc.) I would not recommend this location.
Atmosphere: 2
Food: 1
Service: 1
Agent Reynolds
Despite what the site says and the apps ability to do so. This location doesn't have delivery. Not a review of them, more of their web team
Customer service was way below par: yelling, attitude, impatient, etc, etc. Everything was rushed, the sandwiches as well. If you're going to a sandwhich place or subway, avoid this one.
Atmosphere: 1
Food: 2
Service: 1
Above and beyond customer service professionalism friendly fun and funny. They make great sandwiches taking pride in their work outstanding highly recommend
Atmosphere: 5
Food: 5
Service: 5
Both the young lady and Henry were very accommodating with what condiments they were out of on the line and refilled them quickly without delay. Made the experience quite pleasant. Very friendly and said Hello when I walked in while already helping two other gentlemen in front of me. As a working duo, they performed and perfected, in a timely manner three 12’ inchers. This store has the best review ratings all stores in the Traverse City area, not including Kingsley, which is why I bypassed 2 others closer to where I was. I didn’t catch the young lady’s name, but those two are Winners. 8/29/24 between 7:30-8:00pm
(That was a Thursday early evening) 5 stars Bravo!
Atmosphere: 5
Food: 5
Service: 5
The two guys working today (Sunday May 19 at about 3pm) clearly had no supervision. They were rude and didn’t change their gloves at all after taking cash or touching other items. They were out of many toppings as well. Very unpleasant experience, yikes.
Atmosphere: 1
Food: 4
Service: 1
My husband and I frequent this location and have always gotten amazing customer service. But want to send a huge shout out to Max. We came in tonight 05/03/2024 and he knew our order exactly. Verifing with us along the way but he nailed it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
My husband and I frequent this location and have always gotten amazing customer service. But want to send a huge shout out to Max. We came in tonight 05/03/2024 and he knew our order exactly. Verifing with us along the way but he nailed it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Oddly enough one of the few places around to get a meatball sub.
Atmosphere: 5
Food: 5
Service: 5
I LOVE SUBWAY. SUBWAY IS THE BEST PLACE EVER FOR SANDWICHES.
Atmosphere: 5
Food: 5
Service: 5
The Sandwich Artist was rude to me and her fellow employees, my pizza was cold and almost raw, and they did not ask any of the questions that they are trained to ask. (What vegetables, how many slices, how much meat, etc.) I would not recommend this location.
Atmosphere: 2
Food: 1
Service: 1
Despite what the site says and the apps ability to do so. This location doesn't have delivery. Not a review of them, more of their web team
Restaurantji Recommends
Always love a good Subway sandwich, especially the steak and cheese.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
This is a good subway!
They know my veggie! Happy food.
Atmosphere: 5
Food: 5
Service: 5
Worst service and the guy in billing is yelling at the customers.
❤❤❤❤
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