Basically no meat in my food and just wasted my money. Nacho cheese was also chunky and inedible
kali kuna
i walked in with a good mood until i went up to the counter and a short man started yelling at us saying “go to the keosk!” we went to the first one and it was broken and glitching, than he started yelling at another worker saying that he needs to make us go to the keosk with straight disrespect. karma bites him in the ass after i ordered 25 soft tacos tho..
Atmosphere: 1
Food: 3
Service: 1
William Bertschinger
No hot sauce packets. Potatoes in tacos are def hours old. I could go on but basically echoing the sentiment from other poor reviews.
Food: 1
Service: 4
Shannon Gerke
The atmosphere here is very bland and dull. No fun colors, interesting decor, or statement pieces anywhere. Other than the p*ss yellow walls and ugly purple accents of course. Overall very depressing. Service was okay though, nothing special. Food was good.
Vegetarian options: It's Taco Bell. Everything either has meat or has been in contact with meat.
Dietary restrictions: I don't have any dietary restrictions myself, but if you were to ask staff about allergies or anything, they would most likely be very unknowledgeable.
Parking: There are about 15 spaces total, and parking is located on either side of the building.
Kid-friendliness: Nothing interesting to distract them with (tablets or crayons), so they'll be rowdy.
Wheelchair accessibility: Is wheelchair accessible, but does the bare minimum.
Omg again! I ordered doordash right? I ordered a quesadilla and a taco party pack. Party pack was fine! But I SPECIFICALLY ORDERED NO CREAMY JALAPEÑO SAUCE ON MY QUESADILLA! IT LITERALLY SAID IT ON THE TICKET! LIKE HOW ARE YOU THAT BLIND?! do better omg. Learn to R E A D ! Another refunded order from doordash! Thanksss....
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bean Burrito
R H
I order the chicken flatbread melts from here because the chicken quesadilla is too expensive for me now. Here's how my last two orders of three chicken flatbread melts turned out:
Second to last order: Cheese was not melted at all and the items were colder than room temp even though I live right down the road from this location. The managers here must tell the workers to pull the food out of the steamer as fast as possible which is totally backwards and unacceptable. Even though the workers are probably told to use minimal ingredients and to cook the food in a rush you'll still probably be waiting at least 20 minutes in the drive thru.
Last order of chicken flatbread melts: The tortillas were completely stale and tough and disgusting. The chicken tasted wrong and disgusting. The ratios of meat to cheese to sauce were all wrong and made me want to puke. At least this time they were slightly warm.
Do not waste your money here, you could save a lot of money by cooking this stuff at home and you'll probably do better than the people who work here on your first try.
Atmosphere: 1
Food: 1
Service: 2
Nessewin John
staff was clearly intoxicated and twitching then we had a full bean burrito(ordered beef rice cheese and beans) didn’t get everything we ordered, no napkins,
Atmosphere: 1
Food: 2
Service: 2
Jacob Beck
any good review is definitely owners, workers or someone that the reviews effect. I normally pass this one up because I know they’re going to be extremely rude, forget something or the food’s going to be horribly made. It always happens at this one, without fail. Just go to chums.
chloe landon
First, it's a sat night at 6 pm. I ordered $50 of food and had no idea there were only 2 employees running the place inside. I'm from Grand Rapids and am used to seeing about 8 or more employees usually. So I can really understand being rushed and super stressed, and I truly appreciate the effort they put in for my 10-minute order. If I had known they would ask me to come inside to wait for the meal, I would have just come in and used the kiosk, but I fear the employee pictured would have still been very angry for my large order. They stayed consistently busy with 1-2 cars in the drivethru while I waited, and the drive thru was empty for a minute or 2 as I left.
My only issue was this guy. He was hustling and doing a great job... but he was SO ANGRY about my order. A customer came to the counter while I waited, and the employee told him angrily, "It's gonna be a while man". The customer asked for a cup of water. The employee said, "Come get a cup behind the counter, I don't care." He also was wearing no beard net and has a very full and bushy beard. In my restaurant, we require beards to be contained to follow food sanitation standards.
It's not super serious, and im really thankful for the meal for my family, but this guy was very obvious about how he was feeling about customers this night. I was so uncomfortable and felt so guilty just for coming to this location. Did every other employee call off on February 1st? Or is it normal to schedule 2 unfortunate employees on a weekend at dinner? It seemed like there should have been at least 4-5 people.
Hope this guy can find some happiness and purpose at this job or in life in general. I also hope it was just a bad night for him and not something bad going on in his life. To the other employee who was taking orders and helping angry man: THANK YOU for being so patient and kind! I appreciate your attitude a lot.
Atmosphere: 1
Food: 3
Service: 1
Grace Henry
The kinda ripped us off. Had to call doordash customer number. We ordered a 5 piece nugget and got literal crumbs. They gave us 3 or 4 whole ones. But then counted crumbs on the last! They were all hard as a rock. Like please do better with your job.
I went inside to order. I didn't want to wait in the drivethew. It took longer going inside. I waited almost 20 minutes for my order
Atmosphere: 5
Food: 5
Service: 3
Steve Cotton
Horrible experience, slow service and bad food. Avoid this location at all cost!
Food: 1
Service: 1
Bobby Westmore
Drive thru worker with an abhorrent attitude, asked twice for sauces (didn’t get at all)
Atmosphere: 1
Food: 1
Service: 1
elliott ingersoll
Just bought a crunch wrap supreme with no tomatoes, apparently that meant no meat either. 5 bites in, no beef, only meat in the meal was on the very bottom, about 2 bites worth.
Basically no meat in my food and just wasted my money. Nacho cheese was also chunky and inedible
i walked in with a good mood until i went up to the counter and a short man started yelling at us saying “go to the keosk!” we went to the first one and it was broken and glitching, than he started yelling at another worker saying that he needs to make us go to the keosk with straight disrespect. karma bites him in the ass after i ordered 25 soft tacos tho..
Atmosphere: 1
Food: 3
Service: 1
No hot sauce packets. Potatoes in tacos are def hours old. I could go on but basically echoing the sentiment from other poor reviews.
Food: 1
Service: 4
The atmosphere here is very bland and dull. No fun colors, interesting decor, or statement pieces anywhere. Other than the p*ss yellow walls and ugly purple accents of course. Overall very depressing. Service was okay though, nothing special. Food was good.
Vegetarian options: It's Taco Bell. Everything either has meat or has been in contact with meat.
Dietary restrictions: I don't have any dietary restrictions myself, but if you were to ask staff about allergies or anything, they would most likely be very unknowledgeable.
Parking: There are about 15 spaces total, and parking is located on either side of the building.
Kid-friendliness: Nothing interesting to distract them with (tablets or crayons), so they'll be rowdy.
Wheelchair accessibility: Is wheelchair accessible, but does the bare minimum.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Supreme Chicken Chalupa, Wrap, Bean Burrito, Cheesy Bean, Fries, Soft Taco Supreme
Omg again! I ordered doordash right? I ordered a quesadilla and a taco party pack. Party pack was fine! But I SPECIFICALLY ORDERED NO CREAMY JALAPEÑO SAUCE ON MY QUESADILLA! IT LITERALLY SAID IT ON THE TICKET! LIKE HOW ARE YOU THAT BLIND?! do better omg. Learn to R E A D ! Another refunded order from doordash! Thanksss....
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bean Burrito
I order the chicken flatbread melts from here because the chicken quesadilla is too expensive for me now. Here's how my last two orders of three chicken flatbread melts turned out:
Second to last order: Cheese was not melted at all and the items were colder than room temp even though I live right down the road from this location. The managers here must tell the workers to pull the food out of the steamer as fast as possible which is totally backwards and unacceptable. Even though the workers are probably told to use minimal ingredients and to cook the food in a rush you'll still probably be waiting at least 20 minutes in the drive thru.
Last order of chicken flatbread melts: The tortillas were completely stale and tough and disgusting. The chicken tasted wrong and disgusting. The ratios of meat to cheese to sauce were all wrong and made me want to puke. At least this time they were slightly warm.
Do not waste your money here, you could save a lot of money by cooking this stuff at home and you'll probably do better than the people who work here on your first try.
Atmosphere: 1
Food: 1
Service: 2
staff was clearly intoxicated and twitching then we had a full bean burrito(ordered beef rice cheese and beans) didn’t get everything we ordered, no napkins,
Atmosphere: 1
Food: 2
Service: 2
any good review is definitely owners, workers or someone that the reviews effect. I normally pass this one up because I know they’re going to be extremely rude, forget something or the food’s going to be horribly made. It always happens at this one, without fail. Just go to chums.
First, it's a sat night at 6 pm. I ordered $50 of food and had no idea there were only 2 employees running the place inside. I'm from Grand Rapids and am used to seeing about 8 or more employees usually. So I can really understand being rushed and super stressed, and I truly appreciate the effort they put in for my 10-minute order. If I had known they would ask me to come inside to wait for the meal, I would have just come in and used the kiosk, but I fear the employee pictured would have still been very angry for my large order. They stayed consistently busy with 1-2 cars in the drivethru while I waited, and the drive thru was empty for a minute or 2 as I left.
My only issue was this guy. He was hustling and doing a great job... but he was SO ANGRY about my order. A customer came to the counter while I waited, and the employee told him angrily, "It's gonna be a while man". The customer asked for a cup of water. The employee said, "Come get a cup behind the counter, I don't care." He also was wearing no beard net and has a very full and bushy beard. In my restaurant, we require beards to be contained to follow food sanitation standards.
It's not super serious, and im really thankful for the meal for my family, but this guy was very obvious about how he was feeling about customers this night. I was so uncomfortable and felt so guilty just for coming to this location. Did every other employee call off on February 1st? Or is it normal to schedule 2 unfortunate employees on a weekend at dinner? It seemed like there should have been at least 4-5 people.
Hope this guy can find some happiness and purpose at this job or in life in general. I also hope it was just a bad night for him and not something bad going on in his life. To the other employee who was taking orders and helping angry man: THANK YOU for being so patient and kind! I appreciate your attitude a lot.
Atmosphere: 1
Food: 3
Service: 1
The kinda ripped us off. Had to call doordash customer number. We ordered a 5 piece nugget and got literal crumbs. They gave us 3 or 4 whole ones. But then counted crumbs on the last! They were all hard as a rock. Like please do better with your job.
Food: 3
Service: 3
Restaurantji Recommends
I went inside to order. I didn't want to wait in the drivethew. It took longer going inside. I waited almost 20 minutes for my order
Atmosphere: 5
Food: 5
Service: 3
Horrible experience, slow service and bad food. Avoid this location at all cost!
Food: 1
Service: 1
Drive thru worker with an abhorrent attitude, asked twice for sauces (didn’t get at all)
Atmosphere: 1
Food: 1
Service: 1
Just bought a crunch wrap supreme with no tomatoes, apparently that meant no meat either. 5 bites in, no beef, only meat in the meal was on the very bottom, about 2 bites worth.
Atmosphere: 4
Food: 2
Service: 4
Super fast service, great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
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