I'm convinced the people leaving positive reviews for this place have never been to any other chain in their lives. Went today and was told at the speaker that there was no sour cream, lettuce, Baja blast, or nacho fries. This is not a new thing, have been there many of times before with the same results. Or course by then it's too late thanks to the genius who designed the drive through. Decided to get the DLT without sour cream or lettuce since I'm trapped and might as well get something for my time waiting. 20 minutes later when they finally get to me in the window they hand me my food, shockingly it's the wrong order. Just clear house, and bulldoze that location please.
Atmosphere: 1
Food: 1
Service: 1
Clayton Carpenter
Worst drive through experience waited 40 min trapped in the drive through with only 5 cars Infront of me when I pulled in. Received food only for the food to be completely cold
Atmosphere: 1
Food: 1
Service: 1
Nicholas Gwinn
Mr beast came in and gave me 10 thousand dollars but the employees were rude
Food: 2
Service: 1
Bell Pepper
I usually visit their other location, but we were closer to this location today and let me just say, we’ll never make that mistake again. They rushed us while we ordered, which is fine. Ignorable. Then as we pulled up they clarified our order, shut the window, and ranted about how they hate vegetarian customers. Honestly, didn’t care too much, but then we got home and realized they forgot part of our order. Really uncool. It’s fine to be annoyed about customers, I get it, but at least do your job right lmfao.
Atmosphere: 5
Food: 5
Service: 1
No Matter
9:10 a.m. I attempted to go through the drive-thru got the introjactory message and then nobody answered no response sat there for 5 minutes and then I had to get back to work
Atmosphere: 1
Food: 1
Service: 1
Suzi Larsen
My order number was 260 I was there at 545. WHAT AN AMAZING TEAM. BUSY AS HECK HAVING TO TELL PEOPLE WHAT THEY DIDNT HAVE. and they moved that line right along. Great team players
Atmosphere: 5
Food: 5
Service: 5
Constantine
It's taco bell
Atmosphere: 4
Food: 5
Service: 4
vannofication
BEWARE ITEMS MISSING
Atmosphere: 3
Food: 4
Service: 1
John Simmons
Extremely slow. 10 people waiting for food
Atmosphere: 1
Food: 2
Service: 1
Justin Ketzner
Whoever owns this place should be ashamed. Consistently out of food, long order times or other various “malfunctions” making it near impossible to rely on ordering food from this location. Save yourself the trouble and just go to the one on South Airport road. They don’t seem to have these issues there.
I'm convinced the people leaving positive reviews for this place have never been to any other chain in their lives. Went today and was told at the speaker that there was no sour cream, lettuce, Baja blast, or nacho fries. This is not a new thing, have been there many of times before with the same results. Or course by then it's too late thanks to the genius who designed the drive through. Decided to get the DLT without sour cream or lettuce since I'm trapped and might as well get something for my time waiting. 20 minutes later when they finally get to me in the window they hand me my food, shockingly it's the wrong order. Just clear house, and bulldoze that location please.
Atmosphere: 1
Food: 1
Service: 1
Worst drive through experience waited 40 min trapped in the drive through with only 5 cars Infront of me when I pulled in.
Received food only for the food to be completely cold
Atmosphere: 1
Food: 1
Service: 1
Mr beast came in and gave me 10 thousand dollars but the employees were rude
Food: 2
Service: 1
I usually visit their other location, but we were closer to this location today and let me just say, we’ll never make that mistake again. They rushed us while we ordered, which is fine. Ignorable. Then as we pulled up they clarified our order, shut the window, and ranted about how they hate vegetarian customers. Honestly, didn’t care too much, but then we got home and realized they forgot part of our order. Really uncool. It’s fine to be annoyed about customers, I get it, but at least do your job right lmfao.
Atmosphere: 5
Food: 5
Service: 1
9:10 a.m. I attempted to go through the drive-thru got the introjactory message and then nobody answered no response sat there for 5 minutes and then I had to get back to work
Atmosphere: 1
Food: 1
Service: 1
My order number was 260 I was there at 545. WHAT AN AMAZING TEAM. BUSY AS HECK HAVING TO TELL PEOPLE WHAT THEY DIDNT HAVE. and they moved that line right along. Great team players
Atmosphere: 5
Food: 5
Service: 5
It's taco bell
Atmosphere: 4
Food: 5
Service: 4
BEWARE ITEMS MISSING
Atmosphere: 3
Food: 4
Service: 1
Extremely slow. 10 people waiting for food
Atmosphere: 1
Food: 2
Service: 1
Whoever owns this place should be ashamed. Consistently out of food, long order times or other various “malfunctions” making it near impossible to rely on ordering food from this location. Save yourself the trouble and just go to the one on South Airport road. They don’t seem to have these issues there.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I can’t believe I just paid for these. I’ve seen the social media posts about how terrible this location is and have to say now I agree
Atmosphere: 1
Food: 1
Service: 1
Horrible! Still waiting after 12 minutes and didn't even order. This place needs new owners and management!!
Atmosphere: 1
Food: 1
Service: 1
Ok, cheap entertainment.
Atmosphere: 5
Food: 3
Service: 1
Takes absolutely forever to get your food
Atmosphere: 1
Food: 3
Service: 1
Worst Taco Bell out of the three in the Traverse City area for sure.
Atmosphere: 1
Food: 5
Service: 1
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