Baskin-Robbins

2979 E Big Beaver Rd, Troy
(248) 689-8509

Recent Reviews

Catherine Edgar

My sister in law ordered an ice cream cake for my husbands birthday. Paid for it online and given a date and time for pick up. When she went to pick up, they didn’t have it and refused to refund her $, telling her to take it up with corporate. When she called corporate, they told her it was up to the individual stores?!?! I used to order ice cream cakes from them all the time but after this, I will never step foot in a Baskin Robbins ever again.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Birthday Cake

Elise Lenore

This location is worth going out of your way for. Friendly staff, well stocked and excellent service. I had a special order Mud Pie created, and it was beyond my expectations. Other locations can have limited product and bare pre-made freezers. This one is 5 stars all the way!Dietary restrictions: 2 no sugar added options for diabetics.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Bradly Garrett

Ice cream was good as usual, but the store itself had loud non family like music. I accidentally broke my son's dinosaur hat, and I ask for a new one nicely. She said she would have to charge me for it, it seemed like she was being slight towards me. I would recommend a different baskins Robbins.

Atmosphere: 2

Food: 4

Service: 1

Brian B

Love the ice cream from here. Lots of flavors as you expect. Usually clean. Can get crowded in warm seasons. Parking lot can be a total zoo so try to be patient.Parking: overly busy shopping center so tends to regularly have high trafficKid-friendliness: yesWheelchair accessibility: yes

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Banana Split, Oreo Cookie, 1 Scoop Sundae, Double Ice Cream Sandwich, Pre-Packed Quart, Chocolate Syrup, Hot Fudge, Brownie, Single Cookie, Single Ice Cream Sandwich, Fresh-Packed Small, Two Cookies, Birthday Cake

Mahender Reddy Malreddy

We ordered ice cream cake for our kid Birthday and they really made it perfect to what we wanted. We went there with a picture and they just took it and able to deliver it with perfection. We are really happy with the way how it came up. And every one in the party liked the taste as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Basam Esac

Very nice people, clean dining room. I have been visiting this place for at least 12 years, it's always been nice and good.

Atmosphere: 5

Food: 5

Service: 5

Isaiah C.

It was very interesting.. I ordered a Oreo cookie cake for my daughters birthday... I placed the ordered it a week in advance.... Called a day before picking up the order.. the people didn't have no idea about my order.. the looked it up and said they couldn't see it... I called back and spoke to another lady 1hr later. She didn't know..So the day of my daughters party, I called and spoke to another lady who happen to be a PM manager. She was helpful and obviously knew her job, cause she told me with certainty that my cake was ready and have BEEN ready since the day before and that I could pick it anytime..When I got my cake it was massive.. a 24-person serving .... Needless to say.... I gave over half the cake to the servants at party....( not everyone showed up to the party)Delicious cake!!!! Very thick... which is how their able to put ice cream on top of a cake....A small piece goes a long way after seeing and eating it....

Ana Khan

I have ordered ice cream twice at this location, and there was hair in my ice cream. I'm not going back there!

Rose Evers

Great friendly staff! The ice cream was awesome. So hard to choose!

Emma

The one place I wanted the card machine to actually ask me to tip, but it didn't.

Sarah Ibrahim

This place is so nice. It’s very clean and the employees are really nice and helpful. I came in to get a quart of chocolate chip and the lady helping me was so nice and made the quart very well for me. Also the owners were very nice to me. Truly one of the best Baskin Robbins.

D Trump

Was waiting in line to be served. One of the employees (who wasn’t working at the time family came in and she decided it was okay to let them just cut the line and serve her brothers and herself before anyone and they obviously didn’t pay.) was unprofessional in my eyes and when I asked another employee what happened she said “oh don’t worry, she wasn’t working”

Leah Durham

Bought mint chocolate chip pre-packaged ice cream. The store employee was very nice. I will be going back soon.

Apkano Nunyobizness

I had a chocolate need .... Sara is the BEST! I asked for the most chocolate possible in a malt. She more than delivered. 10 stars!!!!

Lauren G

Super easy ordering, employee was attentive, kind, eager to help us.

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