Benihana
1985 W Big Beaver Rd, Troy
(248) 519-4994
Recent Reviews
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The food was absolutely outstanding — every bite was bursting with flavor! Fresh ingredients, perfect seasoning, and beautiful presentation. Truly a memorable meal from start to finish.
Our waitresses have been less attentive than I'm used to at this location in my past two visits. I do understand that this location may be short staffed right now though.
The staff did not seem engaged in making our Hibashi experience memorable. I was with my son and father, both of whom were expecting a cooking show atmosphere. Instead, we encountered a very routine cooking process with no smiles or warmth from the staff. They appeared to be in a hurry to take our orders and didn't take the time to explain the experience or offer recommendations. Our table quickly became cluttered with leftovers, and it took a long time for the waiter to clear it away. Overall, it was not a great experience.
Dear Benihana Team, I am writing to share a concern about my dining experience at your restaurant yesterday. I want to emphasize that this was not the waitress's fault, but rather a misunderstanding caused by unclear menu wording. When the waitress asked if I wanted “hibachi chicken,” I misunderstood and thought she meant chicken fried rice . Under that assumption, I agreed. I also ordered 3 extra shrimp and 2 extra steak for our fried rice. However, I was shocked when the final bill totaled nearly $350. I later found that I was charged about $173 before tax for four full hibachi chicken entrées, which I never intended to order. To be honest, if I had known it was charging me for full entrées, I would have simply ordered the $39 per person deal instead. We had only 4 adults and 2 kids, and we did not order any alcohol. Paying $350 for essentially one fried rice meal does not make sense and was extremely disappointing. I kindly request that you review the check and consider an adjustment or partial refund based on this misunderstanding. I truly enjoy Benihana, and I hope we can resolve this matter fairly. Thank you for your time and understanding. I look forward to hearing from you. Sincerely, J.L.
dirty grills. poor service. food was overpriced compared to other local similar places won't be going back
The waiter was pretty bad he was rude and wasnt seen after first time. The cook was great he was very proffesional and a very friendly person
Atmosphere: 3
Food: 4
Service: 3
NHA WAS AMAZING !!! He was so great and accommodating! We loved him
Atmosphere: 5
Food: 5
Service: 5
Supercrowded.
Atmosphere: 1
Food: 1
Service: 1
Kha was amazing! Entertaining and food was 10/10!
Atmosphere: 5
Food: 5
Service: 5
Nha was a great chef. Very nice and entertaining
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nha was an amazing chef, he entertained my whole family and made my birthday very special!
Atmosphere: 5
Food: 5
Service: 5
Benihana takeout was amazing!
We recently placed an order, and while there was a 30-minute wait, the quality of the food made it absolutely worth every minute. Everything was fresh, hot, and delicious—it tasted just like dining in.
A special shout-out to Sumon for taking my order. I really appreciate the excellent, professional service!
Atmosphere: 5
Food: 5
Service: 5
GB was very good. Food was amazing.
Atmosphere: 5
Food: 5
Service: 5
Great experience!
Atmosphere: 5
Food: 5
Service: 5
Chef Chey Nha went above and beyond to make it a memorable dining experience for us. My kids loved his enthusiasm and cooking skills! Great experience
Atmosphere: 5
Food: 5
Service: 5
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