This place has turned for the worst. Their customer service is disappointing. They always “sell out” early which and waste people’s time. Yes it’s cute. Yes the tea and donuts are good, but never again will this location get my money. Drive to the Dearborn location where they value your time as a customer. This place no longer does.
Atmosphere: 4
Food: 3
Service: 2
N G
The donuts are delicious! I like regularly visiting to see what new flavors they’ve got. It would be nice if they had more seating
Atmosphere: 5
Food: 5
Service: 5
Tien Foen
Beautiful and colorful place. Donuts are good n tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Rob Risch
It's annoying they don't accept cash...stupid really. But the donuts and tea is great
Atmosphere: 5
Food: 5
Service: 5
SANG HUI YOO
That's a minimum of 3 donuts!
Atmosphere: 5
Food: 5
Service: 5
susy chon
It’s pretty and tastes great!^^
Atmosphere: 5
Food: 5
Service: 5
Tokyo Parisz
I had a friend buy me a drink they did not know I folding drink whole milk I’m lactose. I tell the manager giavoni that “I can’t drink the milk and this is my first time here can I get something without milk” he refused to change the drink out and required me to pay for another drink. I feel in that aspect he could have gave better customer service so that I at least knew I like the what they have there. I wasn’t able to have that opportunity.
ericka
I came to this location twice when I came on Saturday. The lady was very helpful and friendly and very nice. Great customer service but I came today and it was a young guy. He was very rude. Wouldn’t tell me his name he said he don’t feel comfortable with giving his name, I asked for my drink to be made a certain way and he stated he couldn’t do that and I explained to him I got the drink made the exact same way on Saturday I asked him was he the manager he stated no he’s a supervisor. He’s been working there three years and his manager told him he don’t have to give customers his first name so he refunded me. My money back he was very rude and made me never want to come back there again? He shouldn’t work in customer service at all
Atmosphere: 4
Food: 3
Service: 1
Radhakrishna Reddy
Mochi ( doughnut)are super tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Tommy Vu
Staff was very kind to explain all their doughnut flavors and how to accommodate my lactose intolerance.
There donuts and bober tea I'd really addictive. Love it .
Atmosphere: 5
Food: 5
Service: 4
Omar Kamal
Terrible donuts My cousin is mad Thanks Pistachio is very fake
Ayan Biswas
Had the raspberry flavor. A little chewier than regular donut but did not feel any more difference in taste vs regular donuts. The donuts-of-the-day are made in fresh batches and there's nothing to complain about this sweety goodness. The serving ladies are nice. The interior is awesomely decorated ! A tad pricier at 3$ per donut, so probably can't have one eveyday or for everyone in a large family.
Atmosphere: 5
Food: 3
Service: 5
Skylar Mosley
I really enjoyed my time here, my friend and I ordered a 6 pack of donuts. I loved all the flavors with the exception of the fruity pebbles one. It's perfect for kids and looks cute but the flavor is pretty bland compared to the others. I also got a purple pear green tea which was delicious!
Atmosphere: 5
Food: 4
Service: 4
Brent S
Order at a kiosk. Staff ignores you. Auto-charge a tip. 1 time visit for me.
This place has turned for the worst. Their customer service is disappointing. They always “sell out” early which and waste people’s time. Yes it’s cute. Yes the tea and donuts are good, but never again will this location get my money. Drive to the Dearborn location where they value your time as a customer. This place no longer does.
Atmosphere: 4
Food: 3
Service: 2
The donuts are delicious! I like regularly visiting to see what new flavors they’ve got. It would be nice if they had more seating
Atmosphere: 5
Food: 5
Service: 5
Beautiful and colorful place.
Donuts are good n tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
It's annoying they don't accept cash...stupid really. But the donuts and tea is great
Atmosphere: 5
Food: 5
Service: 5
That's a minimum of 3 donuts!
Atmosphere: 5
Food: 5
Service: 5
It’s pretty and tastes great!^^
Atmosphere: 5
Food: 5
Service: 5
I had a friend buy me a drink they did not know I folding drink whole milk I’m lactose. I tell the manager giavoni that “I can’t drink the milk and this is my first time here can I get something without milk” he refused to change the drink out and required me to pay for another drink. I feel in that aspect he could have gave better customer service so that I at least knew I like the what they have there. I wasn’t able to have that opportunity.
I came to this location twice when I came on Saturday. The lady was very helpful and friendly and very nice. Great customer service but I came today and it was a young guy. He was very rude. Wouldn’t tell me his name he said he don’t feel comfortable with giving his name, I asked for my drink to be made a certain way and he stated he couldn’t do that and I explained to him I got the drink made the exact same way on Saturday I asked him was he the manager he stated no he’s a supervisor. He’s been working there three years and his manager told him he don’t have to give customers his first name so he refunded me. My money back he was very rude and made me never want to come back there again? He shouldn’t work in customer service at all
Atmosphere: 4
Food: 3
Service: 1
Mochi ( doughnut)are super tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Staff was very kind to explain all their doughnut flavors and how to accommodate my lactose intolerance.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There donuts and bober tea I'd really addictive. Love it .
Atmosphere: 5
Food: 5
Service: 4
Terrible donuts
My cousin is mad
Thanks
Pistachio is very fake
Had the raspberry flavor. A little chewier than regular donut but did not feel any more difference in taste vs regular donuts. The donuts-of-the-day are made in fresh batches and there's nothing to complain about this sweety goodness. The serving ladies are nice. The interior is awesomely decorated ! A tad pricier at 3$ per donut, so probably can't have one eveyday or for everyone in a large family.
Atmosphere: 5
Food: 3
Service: 5
I really enjoyed my time here, my friend and I ordered a 6 pack of donuts. I loved all the flavors with the exception of the fruity pebbles one. It's perfect for kids and looks cute but the flavor is pretty bland compared to the others.
I also got a purple pear green tea which was delicious!
Atmosphere: 5
Food: 4
Service: 4
Order at a kiosk. Staff ignores you. Auto-charge a tip. 1 time visit for me.
Atmosphere: 3
Food: 4
Service: 2
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