Charleys Cheesesteaks

Horrible service! Messed up our order a few times. Very rude employees that complained because they had to work, so unprofessional and unorganized there was no communication between each employee, they barely knew what they were doing. Do yourself a favor and skip this place by all means!

Atmosphere: 1

Food: 1

Service: 1

Meat was tough like leather, will be taking my business elsewhere in the mall. Horrible

Wanted a cheese/steak sandwich.
First & last time going to Charley's.
Steak was like a slice of deli meat - tough, bun was cheap quality bread & soggy, no sauce or seasoning on it - A waste of $.

Food is good however why you guys don't do the reward app scan barcode? I have an app for Charlys but was there today and told them I have a barcode to earn points for my rewards in the app - the girl rudely said to me oh we don't have any barcode. So how am I supposed earn my points if you guys don't have a scanner for the rewards and there's no way on the app I can submit the recipt to earn points. I feel like contacting the corporate HQ about this problem. Not happy about this at all!

Atmosphere: 3

Food: 5

Service: 3

I order chicken buffalo I got steak I don’t like the service there are not helpful and they are rude. She doesn’t wanna even change my order and give me the one I ordered they are mistake and they don’t want fix there mistake and she doesn’t wanna even apologize

Atmosphere: 1

Food: 1

Service: 1

We got a bacon cheeseburger and fries. It was all done to perfection. The saff was friendly. It's in the oakland mall food court ,so there are plenty of seating options. It is wheelchair excessable also.

Wheelchair accessibility: Plenty of room.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly Steak, Cheese Gourmet Fries, French Fries

The food itself is so good however the service is horrible

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Philly Steak

Very good food. Friendly polite service.

Atmosphere: 5

Food: 5

Service: 5

I wish I could share a recent experience. I went yesterday and was told they weren’t taking any more orders for the night. It was 5:30 and they closed at 6:00. I won’t be back anytime soon. Oakland Mall

Service: 1

Food here is so good and great customer service

Big sandwich yo

First time in there, the place was really clean. As soon as I walked in, I was welcomed, employees are very friendly, Mimi, Jasmine, Wally Sam. They’re all good they took care of me. The food was great so fresh and I will be coming back and I’m gonna definitely be recommending this place to everyone all my friends thank you guys. I’ll be seeing you soon. God bless you guys and good luck and congratulations.

Atmosphere: 5

Food: 5

Service: 5

Love the

Atmosphere: 3

Food: 5

Service: 4

Need better quality of servers/ workers with better customer service

Need better quality of servers/ workers with better customer service

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Soft Drink, Chicken Philly, Original Fries, Old School Cheesesteak