Chipotle Mexican Grill

3129 Crooks Rd, Troy
(248) 816-5103

Recent Reviews

julie rink

Out of lettuce black beansAnd very small amount of pork and same price chips way to salty disappointed.wont be back

Ivo

Parking: Closed for dine in at 9pm on a Friday 4/12/24. Chipotle sign was off didn’t even know if it was opened. 2 guys working couldn’t even get a meal

Atmosphere: 1

Food: 1

Service: 1

C K

Walked out of the place ...was so disgustingly dirty everywhere especially the food line. Workers just slinging food and didn't care. Wish I would have took a pic. Health dept should shut them down.

Atmosphere: 1

Service: 1

Suganya S

Service is very bad. They don't know how to wrap burritos. Half the rice was pushed out on the counter(which they wipe with a dirty cloth) and then they transferred everything on a new tortilla. They need to hire good resources. People working there have too much attitude as if they are giving the food for free.Parking: no parking issues

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips

Amr E

I'm bummed to admit that my time at this place was a huge letdown. The food was meh, stuff I asked for was MIA, and the utensils were dirty. Tables were a disaster zone, too. Don’t waste your time or money here.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl, Chicken Bowl

Samer Alfahad

Worst Chipotle I've ever had! Rice was undercooked, order was wrong and chicken tasted bad!

KIYOSHI INABA

This was the worst service I've had since coming to America. Customer service is too bad. Even a great meal can become less delicious depending on the service. I will never use this store again. I'm really disappointed as it was my first time using it. Waste of money. What about your order? They don't even say thank you, and they don't even say thank you after the purchase. A silly store. Not worth giving even one star.

Atmosphere: 1

Food: 2

Service: 1

Austin Earles

Counters were disgusting where food was being prepped last night. Service was lackluster. Definitely won’t be back to this location.

Atmosphere: 1

Food: 1

Service: 1

RAYMOND HASANI

This was my worst dining experience in my entire life. The person making our food was completely disrespectful to me, my wife, and my son. He refused to make my son a meal because we did not use their app. After checking out he threw all her food in the bag and the food spilled inside the bag and did not do anything about it this is ridiculous I hope C It hipotle Corporate reaches out to men.

Service: 1

Shannon Hoggard

First time trying chipotle and it did not disappoint to be honest they have the best guacamole, I had a chicken bowl loaded up it was so delicious. My son had a steak bowl he said the steak was melt in your mouth he also really enjoyed this food we definitely will be going back next month when he has his appointment makes the drive more worth it ?♥️ restaurant was clean service was fast and they also have nice bathrooms 10/10 !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl, Large Chips & Large Guacamole, Chips

Natina Jenkins-Drake

I had to leave and go to Qdoba instead because this Chipotle location is always out of food, especially veggies (peppers & onions) and they’re too lazy to cook more. Today I went in for a veggie bowl and the dude added a sprinkle of veggies and I asked for more and he had the nerve to tell me he can’t give me more because that’s all they had. What? I just walked out!! I swear this location is so ghetto, the kitchen area is always filthy and the customer service is awful ALL THE TIME!! I will never go here again!!

Atmosphere: 1

Food: 1

Service: 1

Emily V

I went to this location because the Royal Oak location is a mess and I just got food poisoning. Who is running these Chipotle franchises? Unacceptable.

Barbara Prevo

Vegetarian options: Veg bowl; rice, beans, peppers and onions, salsa, softitas, cheese, lettuce, Very filling vegetarian option.

Food: 4

Bubba Steele

Went on Thursday 3:20. Not sure who took my order but he needs to either be retrained or just put the bare minimum effort. He kept assuming what I wanted and I had to correct him multiple times. How he carried himself it felt like he really just didn’t care or want to help me as the conversation he was in took precedence over helping me when I first entered i did have to wait a couple minutes before he decided to help.

Atmosphere: 3

Food: 4

Service: 1

P J

3 o’clock on a Sunday they have no white rice.

Atmosphere: 5

Food: 1

Service: 5

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