Last order the cinnabons were raw in the middle. No one answered the phone for help.
This latest order, they arrived with barely any cinnamon or frosting on top. Like the store used half the ingredients. The buns were cold and dry.
There was also a large hair in the box. Gross.
Atmosphere: 1
Food: 1
Service: 1
Alicia Camacho
Very poor customer service. I ordered pick up for a pack of 6 cinnabons and when I go to pick them up, they say, "We're out of 6 packs. We already refunded your order." How the hell is Cinnabon out of cinnabons?! And no notification provided to prevent from going all the way there to pick up, just to be told they have no cinnabons to provide. Terrible. Absolutely terrible. Let's see if I get my money back at a decent time.
Atmosphere: 1
Service: 1
Alexis Sesnie
Food is cold but still alright. The girl that was behind the counter making stuff wouldn’t stop staring at us tho which made us feel very uncomfortable. The girl that served did a great job just wish she had a better attitude honestly. Just didn’t feel welcome and uncomfortable to get our food honestly.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Oreo Chillatta and Bonbites, Side of Cream Cheese Frosting, Churro Stick
Brooke Stouder
Ordered from this location the store cancelled my order for no reason, can not be contacted because their phones auto send you to a voicemail box that is full and has not refunded my money.
Atmosphere: 1
Food: 1
Service: 1
Reese Reese
Good cinnabons!
Beverly Clayton
I drive from Shelby township to Macomb to get cinnabons and I had a $50 bill in order for and they told me they couldn't change it and I can get them hot out the oven when it was coming up I had to get so I got nothing and will
Service: 1
Gigii
They're ok & smaller than the early years!
Atmosphere: 3
Food: 3
Service: 3
cee ventus
Ordered for delivery online but was sent a pickup request after already paying. When I tried to call store because I could not make it there to cancel, nobody would answer the phone. They even have a mailbox that’s full but in email suggest calling the store to fix any issues. Lost $20.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
Bryant Williams
Rysha and Johnny the best ever, they definitely should receive a raise, they are nice and hard working.
Old lady that was working the morning of 8/31 bad customer service...no greetings . Lied about the cinnabuns being fresh... Gnats in display.. also tried to tell me that the pecan dessert i inquired about was the same as a mini cinnabun... I wouldn't recommend
Kina Barry
The Cinnabon is undercooked it’s doughy in the middle I’ve attached pictures. They will not answer the phone and the voicemail is full
Mishty M
great customer service! I forgot to catch her name, was super nice. Rolls we’re warm and fresh. An we tried there new refreshers which were perfect after a long shopping day ?
Amazingly good like always 😋
Last order the cinnabons were raw in the middle. No one answered the phone for help.
This latest order, they arrived with barely any cinnamon or frosting on top. Like the store used half the ingredients. The buns were cold and dry.
There was also a large hair in the box. Gross.
Atmosphere: 1
Food: 1
Service: 1
Very poor customer service. I ordered pick up for a pack of 6 cinnabons and when I go to pick them up, they say, "We're out of 6 packs. We already refunded your order." How the hell is Cinnabon out of cinnabons?! And no notification provided to prevent from going all the way there to pick up, just to be told they have no cinnabons to provide. Terrible. Absolutely terrible. Let's see if I get my money back at a decent time.
Atmosphere: 1
Service: 1
Food is cold but still alright. The girl that was behind the counter making stuff wouldn’t stop staring at us tho which made us feel very uncomfortable. The girl that served did a great job just wish she had a better attitude honestly. Just didn’t feel welcome and uncomfortable to get our food honestly.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Oreo Chillatta and Bonbites, Side of Cream Cheese Frosting, Churro Stick
Ordered from this location the store cancelled my order for no reason, can not be contacted because their phones auto send you to a voicemail box that is full and has not refunded my money.
Atmosphere: 1
Food: 1
Service: 1
Good cinnabons!
I drive from Shelby township to Macomb to get cinnabons and I had a $50 bill in order for and they told me they couldn't change it and I can get them hot out the oven when it was coming up I had to get so I got nothing and will
Service: 1
They're ok & smaller than the early years!
Atmosphere: 3
Food: 3
Service: 3
Ordered for delivery online but was sent a pickup request after already paying. When I tried to call store because I could not make it there to cancel, nobody would answer the phone. They even have a mailbox that’s full but in email suggest calling the store to fix any issues. Lost $20.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
Rysha and Johnny the best ever, they definitely should receive a raise, they are nice and hard working.
Restaurantji Recommends
Very good
Old lady that was working the morning of 8/31 bad customer service...no greetings . Lied about the cinnabuns being fresh... Gnats in display.. also tried to tell me that the pecan dessert i inquired about was the same as a mini cinnabun... I wouldn't recommend
The Cinnabon is undercooked it’s doughy in the middle I’ve attached pictures. They will not answer the phone and the voicemail is full
great customer service! I forgot to catch her name, was super nice. Rolls we’re warm and fresh. An we tried there new refreshers which were perfect after a long shopping day ?
nice staff. fresh products.
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