This place did not participate in free cone day! Then they tried to charge me .35 to use my debit card which is illegal. Shady owner…
Atmosphere: 1
Food: 1
Service: 1
Josh Palmer
Woman was on the phone the entire time. Ordered 3 Orange Julius for $19. She did not make enough in her blender and watched her add water to all of them. They tasted like filtered water with a twist of orange. I asked her to make them again. She was clearly upset as she put her phone down to argue that she added more slush, which I explained was just water. I kindly explained this is not our first time here and we are aware what a Julius is supposed to taste like. She did remake them and they were spot on. I personally feel if she was not on the phone when talking to customers and making their orders, they would come out correctly the first time and with less waste. The person in line after us ended up leaving too because the woman would not get off the phone. The woman working was the same older woman who has been there for longer than two years.
Atmosphere: 1
Food: 1
Service: 1
Chyna Doll
Wish it had more, but good for a Mall shop.
Ken Crampton (Mr squeaky Clean)
So I usually would go get a ice cream cone maybe once or twice a month but the last two times I was there this lady India or wherever she's from was just right out RUDE and DISRESPECTFUL... She claims she's a manager but I was told she's not but either way it doesn't matter do your job like your supposed to do and show some RESPECT... She kept wanting to charge me extra for using my debit card and everytime I go there I've never been charged, I have documents showing I'm never charged for using my card, this lady is a real joke...
Ken Crampton
So I usually would go get a ice cream cone maybe once or twice a month but the last two times I was there this lady India or wherever she's from was just right out RUDE and DISRESPECTFUL... She claims she's a manager but I was told she's not but either way it doesn't matter do your job like your supposed to do and show some RESPECT... She kept wanting to charge me extra for using my debit card and everytime I go there I've never been charged, I have documents showing I'm never charged for using my card, this lady is a real joke...
Sandie Y.
Saw a male employee scratch his nose and run the register - without cleaning his hands. Nope. I'll go elsewhere.
Kimberley S.
My son wanted to get a vanilla milkshake so we stood in line. We were the second person in line. it took over 15 mins just to get a vanilla milkshake! 3 workers ( today is Sat September 24th at 555pm) 2 girls that are employees that were barely working was flirting with a boy in line and also constantly on their phone, the line started to get longer, and I was losing my patience! Horrible customer service! Put the phone away and get to work!!! Stop giggling and high-fiving each other and just get to the customer so we can leave! The only male that was working got our milkshakes. That place looked like trash. If you're there to work, at least clean up and get to the paying customer.!
RocketRyanA
Every time I go past 7 pm a security guard says they're closed, but everywhere it says they're open until 9
Fateha A.
The strawberry mango smoothie was good, not too sweet. Cool & refreshing on a hot day.
Ashley Lynn
Very inconsistent with their smoothies. Either pretty good or totally awful. Your workers are not friendly either.
The WORST customer service. When you have a large order, you as an employee should be working on that order. NOT talking with ur coworkers about the girl over there who you thought is working at footlocker. Like Wth. Nobody wants to hear ur lame conversations when we are waiting for our ice cream! Yes you told me it'll be 5 minutes bc you have a large order, this then took over 15 mins just standing there bc you are making jokes about hoping that lady with the huge order tips you good , and oh wow you wish you had $50 to spend on stuff.. like seriously? She's feeding her family at ur place of work. Stfu and get your orders done! I demanded my money back and the lady at the cashier thought she was "cute" giving attitude and saying "I'm not even going to argue bc I'll lose my s***** .... A little bit of advice to you workers, don't talk about customers and tipping, when you have a line and customers waiting ; stop talking about crap and get their orders in! I'm never coming there again. It's become a shitshow. I'd give it 0 stars bc you're not even worth the 1 star i have to put to write this review
Peter K
great place to stop by to munch on something while shopping in the mall. awesome to see they are following covid protocols. wish they had more hot food options!
J C
Didn’t get my order correct. And the quality of my sundae was not up to par with my expectations.
Kyle H.
Yet again, another bad order from DoorDash. They did not read the instructions. I asked for two additional toppings in my blizzard and I got more ice cream that additional toppings. I also received a totally different 2nd blizzard with cheesecake. I hate cheesecake. I'm done with this Dairy Queen. I will not return, nor will I recommend this to anyone moving forward.
Peter Kim
great place to stop by to munch on something while shopping in the mall. awesome to see they are following covid protocols. wish they had more hot food options!
This place did not participate in free cone day! Then they tried to charge me .35 to use my debit card which is illegal. Shady owner…
Atmosphere: 1
Food: 1
Service: 1
Woman was on the phone the entire time. Ordered 3 Orange Julius for $19. She did not make enough in her blender and watched her add water to all of them. They tasted like filtered water with a twist of orange. I asked her to make them again. She was clearly upset as she put her phone down to argue that she added more slush, which I explained was just water. I kindly explained this is not our first time here and we are aware what a Julius is supposed to taste like. She did remake them and they were spot on. I personally feel if she was not on the phone when talking to customers and making their orders, they would come out correctly the first time and with less waste. The person in line after us ended up leaving too because the woman would not get off the phone. The woman working was the same older woman who has been there for longer than two years.
Atmosphere: 1
Food: 1
Service: 1
Wish it had more, but good for a Mall shop.
So I usually would go get a ice cream cone maybe once or twice a month but the last two times I was there this lady India or wherever she's from was just right out RUDE and DISRESPECTFUL... She claims she's a manager but I was told she's not but either way it doesn't matter do your job like your supposed to do and show some RESPECT... She kept wanting to charge me extra for using my debit card and everytime I go there I've never been charged, I have documents showing I'm never charged for using my card, this lady is a real joke...
So I usually would go get a ice cream cone maybe once or twice a month but the last two times I was there this lady India or wherever she's from was just right out RUDE and DISRESPECTFUL... She claims she's a manager but I was told she's not but either way it doesn't matter do your job like your supposed to do and show some RESPECT... She kept wanting to charge me extra for using my debit card and everytime I go there I've never been charged, I have documents showing I'm never charged for using my card, this lady is a real joke...
Saw a male employee scratch his nose and run the register - without cleaning his hands. Nope. I'll go elsewhere.
My son wanted to get a vanilla milkshake so we stood in line. We were the second person in line. it took over 15 mins just to get a vanilla milkshake! 3 workers ( today is Sat September 24th at 555pm) 2 girls that are employees that were barely working was flirting with a boy in line and also constantly on their phone, the line started to get longer, and I was losing my patience! Horrible customer service! Put the phone away and get to work!!! Stop giggling and high-fiving each other and just get to the customer so we can leave! The only male that was working got our milkshakes. That place looked like trash. If you're there to work, at least clean up and get to the paying customer.!
Every time I go past 7 pm a security guard says they're closed, but everywhere it says they're open until 9
The strawberry mango smoothie was good, not too sweet. Cool & refreshing on a hot day.
Very inconsistent with their smoothies. Either pretty good or totally awful. Your workers are not friendly either.
Restaurantji Recommends
The WORST customer service. When you have a large order, you as an employee should be working on that order. NOT talking with ur coworkers about the girl over there who you thought is working at footlocker. Like Wth. Nobody wants to hear ur lame conversations when we are waiting for our ice cream! Yes you told me it'll be 5 minutes bc you have a large order, this then took over 15 mins just standing there bc you are making jokes about hoping that lady with the huge order tips you good , and oh wow you wish you had $50 to spend on stuff.. like seriously? She's feeding her family at ur place of work. Stfu and get your orders done! I demanded my money back and the lady at the cashier thought she was "cute" giving attitude and saying "I'm not even going to argue bc I'll lose my s***** .... A little bit of advice to you workers, don't talk about customers and tipping, when you have a line and customers waiting ; stop talking about crap and get their orders in! I'm never coming there again. It's become a shitshow. I'd give it 0 stars bc you're not even worth the 1 star i have to put to write this review
great place to stop by to munch on something while shopping in the mall. awesome to see they are following covid protocols. wish they had more hot food options!
Didn’t get my order correct. And the quality of my sundae was not up to par with my expectations.
Yet again, another bad order from DoorDash. They did not read the instructions. I asked for two additional toppings in my blizzard and I got more ice cream that additional toppings. I also received a totally different 2nd blizzard with cheesecake. I hate cheesecake. I'm done with this Dairy Queen. I will not return, nor will I recommend this to anyone moving forward.
great place to stop by to munch on something while shopping in the mall. awesome to see they are following covid protocols. wish they had more hot food options!